Staff and service exceptional - Rooms were large and very clean. Breakfast was excellent as well. Spa amazing

Location in the Souk was a little difficult to find but they met you in a set location and also gave you a hotel phone to contact them

Outstanding detail in the decor- an oasis among the chaos of Marrakesh. You could literally small it from the street! Gorgeous! The service was very attentive, staff at every corner and they offer complimentary water, coffees and juices throughout the day. Room service menus incredible value for money, and they washed all our clothes for free ready for the next phase of our trip. We had a full spa treatment with scrub and then massage. Again, fantastic. The spa was reserved for us alone which meant we could enjoy the facilities in a private way.

From the moment you arrive they make you feel welcome! The staff is very helpful and nice, what made our experience unique was how they supported us to visit everything we had in our itinerary. They will give you a phone that you get to keep with you while you visit with solid internet service, so worry-not about getting lost in the Medina or getting from place to place, they will walk you to and from the hotel if you get lost or need the escort - they will call taxis for you too, at 60 diram per trip, which is pretty reasonable.

We visited other hotels for dinners and spa treatments including the royal Mansour and La sultana. Personally, our hotel felt a lot more beautiful, with its three pools, friendly staff, and stunning views from the terrace - It is the perfect balance between opulence and beauty. I would not recommend any other hotel but Riad Kheirredine for Marrakesh, even if you are ready to spend more for luxury and comfort!

718 / 5,000 Our stay at Riad Kheirredine was excellent. We particularly appreciated the friendliness and willingness to help of all the staff. We really enjoyed our room—Suite Impériale—and the riad's facilities, particularly the restaurant, which is quite good, and the various patios and terraces. A very helpful aspect is that on their first day, guests receive a cell phone that they can use to contact the riad if they get lost in the city, need something, or simply navigate the streets of Marrakesh. Another helpful aspect is that the riad has specific meeting points in the city where we can find staff members who guide us through the narrow streets to the hotel.

The riad is a bit far from the city center. You can walk there, which is nice, but it takes about 20-30 minutes through the narrow streets of the medina, where it's very easy to get lost. However, it's easy to order a tuk-tuk or taxi, which will cost you around €7 to Jemaa el-Fnaa Square.

Rooms are all very different and interesting finishings. Breakfast was very good with a wide variety of items. Their fresh orange juice is actually the best I have ever tasted. Their food overall is delicious. Their staff are all simply excellent and are very helpful with all requests. They even give you a hotel phone to use to call/message them for any assistance and to arrange car pick up from where ever you are in town

Initially, the 5 minute walk from the taxi drop off to get to the Riad but then you get used to it and actually nice to do after dinner out. Possibly no TV in the room but then again did not really miss it.

From the pick up to the departure, every day was an experience of feeling like royalty, being treated like a king, being served the most delicious breakfast to refreshing drinks on the pool to authentic Moroccan cuisine in the restaurants and lovely Italien dishes a la carte. The owners are Italien and the riad shines with wonderful details all through the property. Most importantly the personnel really makes you feel like you live in a castle. Amazing, responsive, friendly, welcoming and they really went over and above to accommodate our wishes. They even got me a reservation at La Trattoria with a few days advance notice which is like impossible because the place is books for weeks out. Thank you is not enough. Looking forward to next time Inshallah

Airport transfer was perfect , Jana and reception team amazing , helped us settle in , gained lots of tips and advice and day out options even prior to arrival . We were given a mobile phone for the Rhiad should we go out and get lost / need anything . The hotel is even more stunning in real life ! Room was beautiful and spotless , arrival Moroccan meal was fantastic , what really made our stay was the staff , so welcoming felt like one happy family , nothing a problem , service second to none . Every meal tastier than the last no need to eat elsewhere , Al carte Moroccan menu with a lovely Italian offer too .very reasonably priced . Did I mention the cocktails !! We had friends staying nearby join us for a meal and they made feel like quests too . It was a birthday surprise holiday , the bigger surprise was how amazing the Rhiad was . Definitely 5 star 🌟

Nothing all was just perfect !

Beautifully appointed Riad, conveniently and centrally located yet surprisingly very peaceful. The staff were hands down the loveliest I have ever encountered while travelling, from the warm welcome we received on arrival, to the spa staff (you MUST try the hammam and massage on your first day) and waiters. The restaurant is exceptional and every day we made sure we had cocktails or a beer on the roof terrace to watch the sun go down.

The hotel kindly upgraded us on arrival, however we were given a suite over three floors which in hindsight we should have politely declined as I have some mobility issues and we had 39 steep steps to get up every time we returned to our room.

Riad Kheirredine is a beautiful place to stay, an oasis of calm and tranquility with 5 star service. We got upgraded when we arrived, the staff could not do enough for us, they were so attentive and helpful they even surprised us with a birthday cake and sang happy birthday to my partner and put flowers on our bed. We loved our beautiful room, the breakfast was delicious with plenty of choice and the Riad was simply stunning. The staff even walked us to the medina to make sure we got there ok, & helped us with so many things, including the most incredible sun rise hot air balloon ride, truly wonderful people.

Nothing, our stay was perfect in every way. 5 star service.

We absolutely loved staying at this riad. Why? Well, that’s easy. From the moment we arrived, the staff were so beautifully welcoming and never missed a beat. No need to feel scared or worried, the staff will walk you to your destination or at least to a known landmark. If you lose your way, you can use the phone that they give you for the entire stay. The riad is the epitome of luxury, think creamy white linens, luscious green palms adorning inner secret courtyards, cocktails by the pools (x2), the freshest fruits, pastries, crepes, tangines & mint tea whenever you feel the need. Our room was beautifully decorated, adorned with the finest of fabrics, a Moroccan French fusion. So much to see and do - we stayed for 6 nights and still felt there was more to do, we would return in a heartbeat! I cannot recommend more highly!

I cannot think of a single thing. It was perfect in every way!