Excellent stay at Riad Shambla. We were there for our honeymoon and they made the room up for us which was very nice. The Riad was in excellent condition and was always clean. The breakfast that we were served every morning was brilliant and so tasty. But the best thing about the Riad was its staff and especially Rabie. He looked after us from the minute we got there to even after our stay at the Riad had ended. We moved to a different Riad after but Rabie still made sure that we were looked after, booking excursions for us and helping with recommendations. He was incredibly hard working and went above and beyond for us and every resident there. If I could recommend staying at the Riad for just Rabie I would. He was truly brilliant.

Having arrived there quite late at night we did not expect it to be so busy when we first arrived there and unfortunately the location of the Riad meant we had to go through the backstreets of the Medina. My only advice is that to not take the locals up on the help of locating the Riad as they will charge you and hassle you for money. It is rather easily locatable and if you really need go to a shop and ask someone there.

The heart of this riad truly comes from its staff. We felt very welcomed and supported by Rabia, who also helped to coordinate our day-trip to Essaouira. It was a sanctuary to come back to the riad after a busy day visiting the city. The hotel breakfast was also delicious. We were originally concerned by the comments that discussed loud noise (we even packed ear plugs just in case), but we were not disturbed by the noise in our rooms. The riad has two rooftop terraces that we didn't immediately notice from the photos, which we loved. It is also lot brighter during the day in the courtyard than the pictures seem to show, which we were pleasantly surprised by.

Amazing team who made you feel like family from the moment you step into the door. It's a beautiful Riad with only 5 rooms that it offers a close and personable experience to engage in the space or with hosts/guests inside. Mohamad was an exceptional host and kindly offered breakfast with an early check-in as it was available, provided travel advice & options at my leisure (was not pushy with tours as I've experienced with some other riads), and even welcomed me to try his amazing couscous when he knew I worked through some meals. Dining in the Riad for breakfast in the courtyard was picturesque viewing the dip pool and sunsets on one of the two terraces was also a beautiful escape from the busy Medina which was located a short 10 minute walk. The room I had was spacious and gorgeously decorated with a spa tub and robes. I couldn’t have asked for a better experience for a home away from home, the comfort of being able to be apart of their guesthouse, and a family who welcomed me in so lovingly from Mohamed to his friendly cousin to finally beautifully sweet Naima who gifted me a farewell token. 💞 #scatterbrain

Prior to coming, we had a bad experience with a different riad and so we moved here. The staff was super friendly and kind and the pool was so nice after a long hot day at the souks (they even gave us free drinks while using the pool). The rooftop is super nice and has a really nice view of Marrakech. Me and my friend were staying together and the bathroom was bit open, but we didn’t mind honestly because it was such a beautiful room and comfy.

they don’t take visa and there was a very minor issue with AC once but they fixed it right away anyway.

It's a beautiful riad, well located. The pool is refreshing and rooftop sunny. The staff is nice and friendly, the guy helped us park our car and negotiate good price (30 dirham per night). Room was clean, though rather small, bed comfortable and A/C quiet.

No door separating the room and bathroom. It was quite loud on the street at night.

The riad has a good location and it’s the best riad in Marrakech!!! Everyone was so kind,helpful and friendly!! The riad was always so clean. The breakfast was tasty, and they have the best tea. The rooftop has an amazing 360° view for the city, and it’s the best spot for the sunset. We are 100000% satisfied and we can only recommend this riad! I will definitely go back.

The facilities of this Riad were great. It was clean, you have everything you need and it was super authentic. The staff went out of their way to make my stay as comfortable as possible. I arrived sick and the staff cared for me every day, asking how I am feeling, bringing me tea, etc. I could not have asked for a better place to stay in Marrakech. They really made me feel at home here.

Rabi3 was a very good host. Polite and helpful and gave great advice on how to conduct ourselves in the area. He was helpful in our booking of cabs and also in the discussion of deals we had made for the packages we booked. The cook was a lovely lady when it came to making breakfast and very helpful as there were mornings where we needed an earlier breakfast as we were going away for a tour.

Nothing that could be helped. Sometimes walking to the Riad wasn't the most comfortable at night. But this made the Riad even more of a hidden gem.

Rabia welcomed & hosted us as if we were family. His colleagues were also outstanding & the riad was kept exceptionally clean & well attended. Comfortable beds in traditional style bedrooms, plenty of bedding for colder nights, lots of very hot water. A lovely rooftop & courtyard. The location in the Medina is excellent. It was a privilege & a pleasure to stay at Riad Sgambala

Nothing!

We loved our stay at Riad Shambala. The working staff and Rabi made us feel more than welcomed- we always received guidance or help any time when needed, in person or via phone. The room was clean and had enough of space for 2, as well it was cleaned daily. The breakfast provided daily were as well a great start of the day. The location in Medina was honestly pretty great- we were able to walk everywhere- not only the main market, Souks, museums, but also the "new neighborhoods" were easy to reach without need of a taxi. We recommend staying in Shambala to everyone and know that we will come back ourselves for the next vacation in Marrakech ✨️

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