The staff were excellent - so kind and helpful. It was perfectly clean and very well maintained. The facilities inside were exceptional (bar, pool, massage) and the breakfast offered was good too - though it was very bread-based! Staff were available 24/7 for any issues, but thankfully there were none. They had availability in the luxury suite and so upgraded us to this - giving us an even better experience than we anticipated! Very kind and helpful, and would love to stay there again

The location wasn't easy to find - the street name listed on Booking.com isn't the same as Google Maps (or the sign post either). Some clarity on this would help. On Google Maps it's "Derb Boumba" - without access to 4g it is difficult to find. It was also a bit further away from the central parts of town with not-so-easy walking there, and felt less safe than other areas we visited (although the area was busy with locals late into the night, who were mostly friendly)

We had the “best” room in the Riad, on the roof terrace level, which meant that we were in a very private location and felt connected to the outside - almost like we had our own private terrace, because >90% of the time we saw nobody else up there. The room was nice and had good air conditioning. We ate several times at the Riad for evening dinner as well as lunch and the food was very good. Breakfast was consistently good (continental) with choice of eggs. The location of the Riad was great - not to far into the Medina that it was difficult to get to and it wasn’t noisy at all, but close enough that most things were in walking distance. The best thing about the Riad were the staff - Nicholas and his small team were exceptional hosts and they were all so friendly, right from the start: on arrival Nicholas spent a good hour or more chatting with us and helping us to plan our stay and activities in Marrakech at a very personal level and we felt valued - this really got our stay off on the right foot and we had such a relaxing holiday. They had access to some really good drivers and tour guides for private / bespoke excursions.

There really wasn’t much not to like. The bed was a bit hard, but we got used to it. There was limited lighting up on the terrace by the room, but that could easily be fixed.

The location was good, within walking distance of most attractions (without being the most central; anyway, walking inside the Medina is one of the greatest delights in Marrakech). The Riad was as beautiful, pleasant and relaxing as we had imagined. Our room was good - nothing fancy, though. The staff was exceptionally attentive, flexible, competent and warm. We tried the jacuzzi, the hammam and the massages, and all were totally worth it. We also had dinner in the Riad once, and the cook tried his best to meet our special requests (which he did – my wife’s food met her special needs and my tagine was delicious).

Breakfast could be improved. From a logistics and management perspective, the underlying issues may be understandable, but the fact that most snacks and dinner, and not just meals that require time to prepare, become unavailable after 5 pm if not reserved in advance is a drawback, considering that most people's decisions concerning dinner may depend on how tired they are by late afternoon (days can vary a lot in Marrakech and the nearby region, sometimes unpredictably). Maybe extending that timeline to, say, 7 pm would make sense. These are certainly minor issues, though.

Beautiful and very comfortable riad just inside the medina walls. Very easy to walk to everything. We had the room on the roof and it was a little haven of happiness for us with the roof terrace, sun beds and hot tub immediately outside. Lovely products in the bathroom and a bath robe. Great shower (someone previously said the shower was lacking in power, it was great!) Kettle and coffee machine with mugs. We went for winter sunshine and did our sightseeing in the cooler morning and laid in the gorgeous sunshine in the afternoon (10th Jan). The medina is mad and crazy outside but I love how you can step through the door and be in the calm peaceful oasis. The staff were wonderful and super helpful. Breakfast was great with pastries, bread, cake ( which we kept for our afternoon tea on the roof). Eggs and omelette available but we didn’t bother. We pre booked our taxi through the app and Nicolas came and met us. Also highly recommend booking the Hamman and massage as it’s a wonderful experience. We had the set menu 2 nights and it was great. The dining room setting was so beautiful and we sat next to the open fireplace with the room to ourselves which was very romantic.

Just 2 (very small) things to note was the extra firmness of the bed and despite bar pictures and drinks on the website menu, the Riad does not have an alcohol license.

Wonderful👌

The hotel manager and staff were very kind and friendly. The rooms were very clean, the breakfast was delicious. Everything was perfect😍

The welcoming feel from Nicolas and the whole team, it felt like home from home. Nothing was too much trouble. The riad is beautiful and tucked away down a very authentic street in Bab Doukalla. The benefit of the location is that it’s easy to find being quite close to the medina gates. This means the walk to the Majorelle Gardens was only 10 minutes. The walk into the centre where the majority of restaurants we booked as well as the main square was about 20-25 mins away on average - it is well lit and the route takes you through the souk which is busy with locals and tourists at all times of the day and night. Our room was cosy and comfortable with a coffee machine and all amenities. Breakfast was served on the rooftop every morning, great choice of pastries and bread with jam and marmalade, lovely fresh OJ as well as offering of omelettes. We had dinner at the riad one evening as our plans changed and they rustled up the most wonderful meal comprising of harira soup followed by a beef tagine and even accommodating me with vegetarian tagine. Eating on the rooftop with the sun going down was so special. We played Uno and had wine and it was so personal! The rooftop area at the riad was a perfect oasis of calm, after a morning of sightseeing you could relax on sun loungers with big cushions and the bar right on hand. Downstairs by the lounge area and pool as well as the spa was beautifully decorated and always filled with the soft scent of incense. Nicolas arranged us a medina tour with a very knowledgeable guide who showed us around the souk, took us to Ben Yousef monument and the Museum of Marrakech, as well as an authentic bakery and into the spice market. He also arranged our private airport transfers and helped with every request including printing out our boarding cards and answering every question we had. A WhatsApp number was provided upon booking where you were able to contact the team with any queries prior to and during your stay.

*The hotel is great and beautiful. *Very suitable for peace and relaxation. * The staff are friendly and helpful and their service is great. * The location of Riyadh is very close to the main street, so there is no problem returning late at night.

* There is no TV, refrigerator in the room, or phone to contact the reception. * No bidet in the bathroom. * I hope to add it to breakfast because it is limited and repeated daily.

This Riad was a peaceful bliss amongst the charming chaos of Medina. The location was ideal for us as we explored the 3 main areas of the city by foot. 15/20 mins from the main square passing through Souks along the way or there is a slightly longer route down a more main road if you want a change. Plenty of local amenities nearby. Riad staff were all incredibly helpful and nothing was too much trouble. Decor throughout is lovely and our suite ( Anyssates ) was amazing. Roof terraces is perfect! I want to go back already! Thank you to all the staff who made our stay absolutely amazing.

There was nothing I didn’t like about this place!!

A gorgeous place with fabulous staff! The room was always cleaned with fresh linen everyday. The riad left us bottled water & lovely soaps/shampoos and face cloths. Some lovely touches! The location was fantastic, a small walk to the medina. The staff were fantastic- we felt so welcome all the time. The owner even invited us for a beverage & some karaoke, that was a highlight to our holiday. It really is lovely to meet fabulous people! The place was so clean, gorgeous rooftop bar with a hot tub and a really lovely riad pool downstairs where you could swim and sunbathe.. beautiful location!

everything was perfect!!! I would return. It was great!

Riad is well maintained and as beautiful as depicted in the pictures. Staff is friendly.

We hadn't even checked in yet, and the host started asking us for check out time 2 days later, and to clear our extras bills a day before checkout. While they may have some internal constraints with no reception cover in the morning, it is extremely poor hospitality to talk about clearing bills and checkout time, when we haven't completed check in yet. This got worse when we were out celebrating my birthday and I was sent an invoice with instructions to clear it the same night. We came back to the Riad quite late, and were planning to clear it in the morning but we were pushed into clearing the bill then itself. Just left a very sour taste for us.