It’s very quiet, beautiful & traditional. The room was cozy & clean & the bed was super comfortable. The staff was amazing & took care of us very well! Anything we needed—they were there to help! It made our trip even more comfortable & relaxing. There is a second riad that has the spa & dinner services. Highly recommend checking that out for a more modern vibe as well. We got a massage & then they prepared a nice, romantic dinner for us. Check in & check out was made quick & easy. Short taxi to the Medina & city.

Not in the best area & the street was small, but that’s to expect in Marrakech. It’s hard to remember how to explain the location to taxi drivers so I’d recommend recording the front desk giving directions or naming the gate so you can show the taxi driver. Once you’re at the main gate, it’s pretty easy to get to.

A good hotel stay begins with a warm and caring reception, and we thought the staff was exceptional from the front desk, to servers and spa personnel. Marwane, in particular, was a wonderful resource and the lady concierge whose name I can’t recall, was incredibly kind and helpful. Our room was lovely, well-appointed and clean.

The only suggestion we have is to vary the breakfast options a bit. From the website, we were under the impression there would be eggs and different items each day. But what we received was very good! I do wish the riad was more centrally located, but it was also nice that it was peaceful.

Very good breakfast with a variety of yoghurt, fruit, bread and omelette. Very good coffee and tea. Ghizlane and her colleagues were sensationally good with extraordinary service and friendliness. Food in general was very good but the most striking part was all the attention and service given to our questions and needs. No ask was too small and we were serviced with transportation, dinner bookings, hotel bookings etc etc. The team organized a surprise celebration for our birthday jubilar with beautiful decorations, cakes and songs. Very mch appreciated. We were all very happy and will certainly be back at the Grand Riad at our next visit to Marrakesh. Thank you Ghizlane and staff

What a wonderful experience. The Grand Riad and Spa was a very nice property and the decor and architecture was beautiful. The breakfast was very good. The staff were exceptional and went out of their way to make sure we were happy and had everything we needed to have a pleasurable stay at both the Riad and for touring in Marrakech and beyond. Special thanks to Ghizlaine, Marwan and Yuosef who were all extremely friendly helpful, warm and caring. They made us feel like we were family!! Overall, an excellent Riad and we would highly recommend it to other travellers.

Everything was great!!

The Grand Riad is a beautiful, calm spot amidst the hustle and bustle of the Medina. Perfectly located for strolling deep into the alleyways of the Medina and Soul, as well as walking to the restaurants and Jardin Majorelle in Gueliz. Ghizlane and the team are absolutely wonderful and cannot do enough to make your stay as comfortable as possible, as well as being superb concierges for organising taxis and tours. Having mint tea served to us on the sunny roof terrace after a day out was delightful! Food and wine were also excellent!

Being an absolute coffee addict, I'd have loved the opportunity to make a coffee in the room before breakfast but there was plenty on offer at breakfast!

The riad was beautiful and clean. Our bed was super comfortable and our room was welcoming and clean. The staff were welcoming and went out of their way to be helpful and accommodating.

The bathroom was small with nowhere to put our cosmetic and travel pouches. The shower has no glass and flooded the floor. Our room faced onto the road and at times it was very noisy during the night. We didn't ask to change rooms but I'm sure they would have accommodated us. Our friends didn't experience the street noise so it was particular to our room. The location was a bit sketchy and difficult to find but once you walked in, it was a beautiful hotel/riad.

Staff were so helpful and attentive. They will help you find places. Enjoyed the Hamman and massage at the hotel. Lovely terrace. Pool is inside and small so no exercise in there. Nice breakfast but don't expect full English brekkie. Small side streets can be tough to navigate and had one incident with one guy wanting money but most locals are very helpful. 2 min walk to taxi stop is good. Walk to main square Jemma el Fnaa is 15-20 min depending on crowds, bikes, scooters etc. Overall we preferred our hotel on the edge of that square as it had a nice rooftop pool and was very quiet.

A very personalised experience, Marwaane and Ismael are very accommodating and make you feel at home. They are very humble and are willing to help with anything you need, be it information or advice. The accommodation itself is amazing. From the outside you may be wondering where am I.... from the inside you realise it's heaven. Breakfast was excellent, the beds like sleeping on a cloud. A very safe and secure riad.

I didn't like the fact I was there for a short period of time. I wish I could have stayed longer.

We thoroughly enjoyed our stay at this accommodation. It is a beautiful riad, well located from the city centre. Safe neighborhood in between the locals. You're able to swim downstairs and sunbathe upstairs. Proper hygiene, the room and all the communal places were spotless. Not only the riad left a good impression but the staff made the stay much more amazing. We cannot thank the staff enough for all the tips and care! We recommend this riad. Shokran!

The wifi connection was sometimes weak.

The staff were amazing. They couldn't do enough to help. Even brought us a packet of cards to play with one evening when we were having drinks on the roof terrace. The Riad was beautifully restored. So clean and tidy. Breakfast included fresh orange juice, tea or coffee, home cooked pancakes, homemade yogurt with fruit and a selection of preserves.

The bathroom was a little small compared to the size of the bedroom.