The staff of this hotel is professional and truly knows what hospitality means. If you book the hotel, expect staff that is well trained and providing service at a high level. We felt heard and well treated by the professionals in all segments. The hotel is located in a calm area. It is close to the National Park (there is an entrance and guide fee), the wonderful Budhanilkantha (which you should visit) and the stupa (a climb of around 45 minutes). The hotel is great in all its facets, however it does not represent the true Nepal experience. It is however a comfortable get-away in Nepal.

The hotel can’t prevent this, but: other guests. A loud tv banging after 22h can happen. Or kids running up and down the non-isolated, echoing hallway. Guests that long to talk loud on the hallway. It can happen. But we also experienced a day were we were practically the only ones in the hotel.

Its a beautiful property away from the down town, so quite hard to get reasonable transportation, they must have a transportation in-house paid facility to have an smooth travel friendly resort. One think to mention during our stay mr. crystal(duty manager! I probably pronounced it wrong) , Ruji, salma,sudip, chef NEVIKA puspa they literally made a positive impact. Spa therapist are amazing too. In breakfast buffet paneer stuffed chilla and egg white and broccoli was loved by wife even though it wasn't included during our 2night stay however surprise for honeymoon couple on request was impactful! Must appreciated everyone! 🥰

Clean, relaxed atmosphere and wonderful stuff members

Massage was very unprofessional, in the massage room “the not so soothing music” (it wasn’t sooting at all, it was like music from a Halloween movie, raising your anxiety type with piano ) was on and off every second in the room. Sound system must be faulty! And I could hear loud male voices from outside, loud laughing and conversations ! So it wasn’t a relaxing atmosphere and the massage was not deep tissue it was rather amateur, oil and rubbing.

Location, Hotel Staff from the Main entrance to the manager

2 suggestions 1. Redsign bathroom keep. After sower water all over the place 2. Add local food to the menu and increase the menu list. Because it's quiet outside of the city if the stay is longer, we need more variety of food every day.

It's a standard Holiday Inn experience, but nestled in the northernmost corner of the valley. Rooms are clean and comfortable and all the usual facilities you expect from an international hotel brand are available. Perfect for a quick getaway from the everyday hustle of the city without needing to exit the valley or leave the city.

Big and nice hotel, just 10 minutes from the national park - great location if you would like to make Al some tracking or hiking. The staff is nice and professional.

I suggest to have non-lactose milk for such hotel level. They did not have any alternative milk for lactose intolerant guests.

an excellent property in the lap of nature, Must stay. Very clean, Staffs are so good, polite, helpful and attentive. Very near to Budhikantha temple,

Big size room - Super views of the valley - good food - Breakfast outstanding . Could not be better than it . Staff all very good

Nothing

The kindnest personel ever met

Rooms are joined with internal doors. When kid was crying we heard it in the evening

Everything. Excellent rooms and food.

Nothing.