1. We stayed in the hotel for 1night (15th Sept 2023 - 16th Sept 2023) and then left for ABC. We had booked the hotel again for 24th Sept 2023, however we arrived from our Trek early on 22nd. The hotel staffs were kind enough to arrange rooms for us while giving us the same rate despite Booking.com prices were much higher. 2. Hotel staffs were nice enough to safekeep our stuffs in the hotel for 6days while we were in the trek. 3. The hotel owner was present most of the time in the hotel and he had provided us with several tips and suggestions, all of which had made our day during the 4day stay. 4. The breakfast was amazing and delicious. 5. Great location. The hotel was located on 15th Street, which is on the heart of Lakeside. We had everything near us within 5min walking distance. 6. The cleaning ladies were amazing. They would clean the room really well everyday and also even neatly fold our clothes or hang them in the closet. 7. The tour desk operator was a sweetheart 8. Every room had their designated WiFi router.

1. Room was small. We barely had space to place our luggage or walk around the room. Yet still acceptable that we had a balcony. 2. There was this one staff of the restaurant who was a nuisance and wouldn't just shut up. He was always just cooking up random stories instead of taking orders or properly serving the dishes.

Right from the front desk everything was just perfect. Its located in the city of city where everything is easily accessible even in the middle of the night. For me, the view from my bed was so amazing as I could see the cloudy mountain as soon I get up from the bed. altogether, I had a very pleasant stay at Crystal Palace and would definitely visit again in the future.

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The staff were so courteous during my stay especially Mr.MADAN who was so kind enough to arrange the ancillary services as soon as I asked. Also the guys at the restaurant were so nice. Buffet breakfast was also very nice 👍 Altogether I had a very pleasant stay in Pokhara at Crystal Palace.

Nothing

Right in the middle of the town. Very convenience all the restaurants and bars and Shopping I’m just walking distance.

Nothing.

courteous and helpful staff. spacious and comfortable room

too small tv screen to watch football, and toilet seat always wet after shower as there is no curtain

All staff went above and beyond to make our stay memorable

Staff were very friendly and accommodating. Clean rooms and hot water

I was on the first floor and sometimes it was pretty noisy.

The views and the tv channels all available and food also very less amount, really love this place to stay

I liked Property location, cleanness, behavior of the staffs. Internet speed was OK, and complementary breakfast was also just OK.

The room, the cleanliness

The doors of the room and taps of the washroom were loose.