the building looks like a real palace. Breakfast was very good. Some additional (egg varieties) served at the table. Bathroom modern clean and spacey.

the Sunday breakfast was open for locals/external visitors. Too busy and people witha. different mindset. Group in trainings, while we were looking for a romantic breakfast luxurious.

Being an historic building the hotel had a lot of atmosphere and grandeur. We had a room in the old main building, which were very spacious, with high ceilings and beautiful high windows, fully opening. Beautiful garden and surrounds. Excellent breakfast.

We liked the king size bed, but it only had two pillows. Too few for such a big bed, but moreover, the pillows were very thick and uncomfortable to sleep on. I know pillows are very much a personal preference, but the hotel could consider providing a set of pillows of different size. (and a few extra scatter cushions would also look great on the king size bed.

Loved the treatos for my fur baby as well as the ground floor location of the room. Really close to main attractions and lots of restaurants shops within walking distance. Loved the feel of being in an old, grand castle

The 2 single beds with separate mattress toppers … kept sliding off the bed which wasn’t always comfortable.

The feeling of beiing in a castle is great. Our room was so beutiful and confortable with a nice view .

only a comment for the restaurant: Before you charge the bill to the room is better to present to the customer the list to check is everythig is ok and ask if we want to charge it to the room or pay it apart. This will avoid misunderstandings .

We chose the hotel because it’s convenient to visit Aachen from the Netherland, and continue to Belgium cities. It is idyllic in Spring time, with flowers blossom in the garden and birds chirping. Our luxury king room offered two great beds in different rooms with elegant furnishings. The spa tub in bathroom looks nice although we didn’t use it.

Breakfast a little expensive (€20 for each adult and €10 for child), but was of good quality. In other hotels we stayed the small child is waived of breakfast charge because how much they can consume? (only a piece of bread with jam spread)

Beautiful castle, with very spacious, well equipped room and very nice bathroom. Very clean.

The pillows were too high and were hard to sleep on. The choice of non-alcoholic beverages like mocktails/cava was very limited and relatively expensive. 6.5 euro for a half liter of sparkling water is preposterous - we only noticed this on the bill that we received after payment (?). The food at the restaurant was good but not exceptional.

We have booked a 2-night stay for our parents for their 50-year marriage anniversary. The hotel staff went above and beyond to make their stay memorable and remarkable. Parents are happy to the moon. They enjoyed every second of their visit to this fantastic place. Thank you!

Lovely place to stay at! Nice, large bathrooms, quiet location, good service, nice bathrooms, plenty of parking spots, and much more. Breakfast really good, I would highly recommend you to include that in your stay. The grounds were also really nice but unfortunately one part of it was closed and we were not able to walk around there. The hotel bar is pretty cool, and they have some very nice cocktails.

The mattresses were moving around in the bed, as they are not attached to anything - although the bed itself is pretty comfortable. The bathrooms could get a bit smelly quickly if you keep the door closed. This has nothing to do with the property but there are really no decent options for dinner around (walking distance at least).

Everything! It was amazing hotel! Best breakfast I’ve seen for a long time. Most of 5 star hotels have worthier breakfast. Very beautiful place and hotel in general! I will come back again!

All was amazing

The room was very spacious, well appointed, beautiful bathroom with a tub. Nice large windows for a great view. The bar is cosy and dinner was fabulous! Would definitely return.

Nothing