Dear Marriott Team, I recently stayed at your hotel and wanted to share some feedback. While I appreciate the services provided, I found the constant expectation of tipping by nearly every staff member—housekeepers, porters, and others—quite uncomfortable. One staff member even asked specifically for a tip in foreign currency after I had already given one. This made it difficult for me to ask for any assistance, knowing it would be followed by pressure to give more money. As an Icelandic citizen, we are not accustomed to tipping, especially after having already paid a premium for the stay. I believe Marriott should review its policies or better manage staff expectations to ensure that guests feel comfortable and not pressured during their visit. Kind regards,

Room view excellent of st pats cathedral , never get tired of waking up to that. Entrance to grounds after Parking is lovely. Executive lounge could do with modernizing but food and snacks are always plentiful and staff are very good. Good to see new swimming pool and excellent brand new gym equipment since my last trip In Feb 2024.

The gym shower and massage rooms could do with a compete make over very dull . Entire gym swimming pool needs replacement towels they are so worn out. Likewise rooms dressing gowns could do with replacing. Reception staff , needa bit of training in welcoming guest even at 3am. I had to ask myself about WiFi, executive lounge, breakfast timings, he didn’t volunteer a thing. Piano player needs to lighten the mood with his tune selections. Executive lounge I love frank sinatra but it’s on loop since 2018.

My stay at the Karachi Marriott Hotel was truly exceptional. The room was spacious, clean, and very comfortable, providing a perfect retreat after a long day. What made my experience even more memorable was the outstanding service from the staff. A special thanks to Mr. Wazeer, Bilal, Rustam, and Noor for their warm hospitality and attentiveness. They went above and beyond to ensure that all my needs were met, making me feel truly valued as a guest. Their professionalism and kindness truly stood out. Overall, the Karachi Marriott Hotel offers excellent service, luxurious accommodations, and a welcoming atmosphere. I highly recommend it and look forward to staying here again!

Room: Had exceptional views of Fere Hall, which was one of our destinations to visit once the conference was over. However we were tipped by our driver to ask for the view (which was given to us with a smile) Lounge: had lounge access with our room, and it was a good option. A place to lounge, and also 7am-11pm coffee, food, tidbits, and service. Exceptional Breakfast: was good and vast. Location: Was perfect, far from the madding crowd, but still main enough to be able to reach any part of Karachi within 30 minutes Staff: was exceptional, very friendly, and professional. We got our shuttles in time, request for rooms with a view, and

Lounge: not the fault of the staff, but there was a rowdy entitled family from the US that took the lounge as their own personal space for one evening and ruined the experience for that evening. Children are not allowed under 15 but they brought in all children. The only complaint is that the lounge staff wasn't given enough power to be strict with them (this is a problem in Pakistan with some entitled families in Pakistan go on to threaten staff etc.) We did not complain to the staff about them, so perhaps that is why they didn't act, They however were very apologetic to us and all other guests and tried their best to keep everyone comfortable.

I recently had the pleasure of staying at the Marriott Karachi, and I must say, it was an absolutely delightful experience from start to finish. The personalized service provided by Mr. Aslam Mirza was truly exceptional and a testament to the hotel’s commitment to guest satisfaction. His attention to detail and ability to anticipate my needs made my stay incredibly comfortable and memorable. I would like to extend my heartfelt thanks to several outstanding team members who went above and beyond to make my stay extraordinary. Khalid from the Front Desk was welcoming, professional, and always willing to assist with a smile. His efficiency and warmth set the tone for the rest of my visit. The Executive Lounge staff, particularly Sadruddin and Azbia, deserve special recognition. Their hospitality, attentiveness, and professionalism made my visits to the lounge a highlight of my stay. They created an environment that felt both exclusive and homely. A special thank you goes to the Housekeeping team, including Aslam, Deen, Jameel, and Sheraz, for their exceptional service. Their thoroughness and attention to detail ensured my room was always pristine and comfortable. Additionally, Abhisha from Laundry provided impeccable service, ensuring all my needs were met promptly and with care. Thank you to the entire Marriott Karachi team for delivering such an exceptional experience. It’s rare to encounter a team so dedicated to excellence and guest satisfaction. I look forward to returning soon and highly recommend this property to anyone seeking a truly personalized and luxurious stay in Karachi!

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The hotel was in a central location to the shopping malls. The staff were very helpful, especially a young man by the name Mr.Daim of Customer Service, who was always more than willing to advise on the mode of transport and malls to visit. All the staff were quite pleasant. The decor of the hotel was great with the classic car in the reception an outstanding feature with the many huge crystal chandeliers creating a sense of majesty. The hotel was just great. Breakfast had a lot of variety. Dinner was buffet with various dishes and desert was just great, sweet stuff to give someone predisposed to diabetes a very difficult time to refuse the delicacies. Overall a great hotel.

I don't think there is anything I didn't like.

To start of I want to appreciate the hospitality. For example the housekeeper . Eric who brought honey for my soar throat upon one phone call. Further the services such as complementary airport pick and drop off, late checkout, room upgrade, executive lounge and security really show the good value for money! Also want to compliment Saddrudin and Akram from the exec lounge and reception for their hospitality and service Arif ,siddique . Lastly Mirza Aslam who is head of housekeeping for always checking how I am doing and if I need anything

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I had a wonderful stay at Marriott Karachi, and I would like to commend Mr. Aamir, the Executive Housekeeper, and his team for their exceptional service. From the moment I arrived, the staff's attention to detail stood out. My room was immaculate, and the team ensured it was always refreshed to the highest standards. When I requested extra amenities, they were delivered promptly with a warm smile. Mr. Aamir's leadership was evident, as his team exhibited professionalism and a genuine care for guest comfort. The level of hospitality made my experience truly memorable. Highly recommended!

The location is excellent — very central and convenient. The rooms were clean and comfortable, and the hotel staff were polite and helpful. The breakfast selection was also diverse and delicious.

There wasn’t much to dislike. Although we had to wait a little during check-in, the staff handled everything professionally. The hotel also kindly provided complimentary transfer to the port, which was a pleasant surprise.

I had a truly wonderful experience during my stay at the Marriott Karachi Hotel. The location is unbeatable, situated right in the heart of Karachi, which made it incredibly convenient to explore the city. On top of that, the staff's friendliness and professionalism are what truly set this hotel apart. Special recognition goes to Mr. Wazeer, Mr. Bilal, and the exceptional housekeeping staff like Mahmood and Sageeta, who went above and beyond to ensure my stay was as comfortable as possible. Their attention to detail and willingness to accommodate every request made me feel truly welcomed.