Great location. Clean boutique hotel with a great breakfast buffet served in the morning.

Had to ask repeatedly for more toilet paper (suffering from altitude sickness), actually had to go to desk in the middle of the night to get toilet paper. I’ve never had that happen. Also asked repeatedly for two more hand towels per day since there are no washcloths in Peru. Never received them. We had tours that picked us up at 4:00 am for 3 of our days there. We asked for a bagged breakfast and it was always ready. Unfortunately the breakfast was an inedible, small ham and cheese sandwich with barely any protein, a tasty muffin that was all carbs and a bruised apple. Not an ideal breakfast when you are hiking 8-10 miles at high altitude.

The hotel is very well located to Cusco centre, anything you need it is on your doorstep. I needed some medicines and there was an abundance of pharmacies, general stores available a few yards away. The centre is close by about 5 minute walk, all the trips that I booked either picked us up from our hotel or the centre. Close to the aiport, approx 18 mins drive in heavy traffic, we had an evening flight and our drive was 9 minutes. Good clean hotel and good breakfast options. Staff are polite and friendly always happy to help. I needed to get some laundry done, and it was next day service real quick.

Best overall hotel experience ever. The staff has been wonderfully welcoming and helpful. Totally service oriented at the front desk (Brian and Ruth should be commended, as well as others who I didn’t get their names, sorry). Gladys in the restaurant is an enormous asset to that team and should be the gold standard in that realm. We felt pampered for the 6 nights we stayed. Location — amazing. Not in the hustle and bustle at the main square for example, but just minutes walk to all that you want to see. Rooms were quiet, nicely presented. Breakfast was varied, delicious, with something for everyone. Each day a different Peruvian dish! The lounge with couches and lovely music— we used this daily when sipping coca and muña tea. In the evening sometimes a lovely Quechua woman ( Ruth) sold items and her daughter Adriana is cute as a button. Highly recommended. And in fact we stayed another night after visiting the great city of Machu Picchu. Bravo to the LP!

Location, cleanliness, restaurant and staff

We had two night stays twice at this hotel during our trip. The first two nights we had a nice ample room 210 with closet and window. Our second room 206 was an inside room, smaller, no closet and unfortunately the window opened to their small indoor patio and you could hear all the people talking at any time. So we had to close the window which makes it hotter. It is a great hotel just make sure you ask for bigger rooms out of the inner patio.

1. Good location - it’s opposite the Inca Rail bus drop-off point (crucial for me because I knew I would be exhausted when I arrive in Cusco) and close to Qorikancha 2. Rooms facing the courtyard may have food smell wafting into an open window but it is quiet 3. Elevators - crucial for post-Huayna Picchu muscle soreness (other hotels have stairs) 4. Fan is provided in the room 5. Water dispenser at the lobby

1. No outdoor-facing window, which made indoor room temperature warmer

Really amazing breakfast, fantastic and convenient laundry service (a god-send after the trekking for several days), and comfy cosy beds. Great showers + shower pressure and the staff were always extremely kind and helpful. You can fill your bottle up at the dispenser on the ground floor instead of constantly buying bottles of mineral water. I’d absolutely stay here again.

Kept getting knocked off the Wi-Fi, but otherwise it was perfect.

The location was PERFECT for me. I decided to make a solo trip to MachuPicchu and the hotel was right across the street of the IncaRail office, so it was nice to just cross the road and jump into my adventure. Hotel staff was soo nice. After I came back from my MachuPicchu trip at 11pm, I requested a late checkout so I could have a bit of sleep and the staff was so nice and flexible. They provided me a late checkout until noon with no extra cost. Breakfast was good. Clean rooms, and nicely decorated grounds. It's right at the heart of Cusco town, so you would be close to the restaurants and shops.

My room was looking towards the main street so it was a bit noisy. But that's beyond their control.

Hotel provides lift access, breakfast and hot drinks in its lovely terrace. Room was clean, spacious and comfortable. Good water pressure in shower and hot water was readily available. Front desk was quick to help with our request for a room change as there was diesel fumes from the road. Great service from staff who promptly discovered that I left my phone charger in the room and had sent it to me just before I boarded tour bus.

Thin walls

Delicious breakfast buffet with a selection of fresh juices, fruit, eggs, pancakes, etc. Comfortable bed and friendly staff. Great location.

The room did not have air conditioning, so we found that it got too warm which negatively impacted our sleep. They did provide a fan in the room which helped some, but overall still found it too warm.

Handy location for me because I was leaving by train early - it's 10 minutes walk to the station. Nice comfortable room, good value. They have a free water dispenser to fill water bottles and free tea which was nice.

My room was pretty warm, and since the window opened into the internal space it was hard to cool it down. I ate at the restaurant one night as I was leaving early the next day - it was ok, but nothing special, I would recommend eating in one of the excellent restaurants in Cusco instead.