The more experienced lady staff was very nice and helpful, and she speaks English well. She even helped us carry our suitcases down the stairs upon our request. The breakfast room on the top floor got a nice view of the neighborhood. The beds and pillows were comfortable! It is fairly close to Plaza de Arms, like 10-min walk.

First off, there is a long and narrow staircase from the ground floor to the lobby. If you carry large suitcases or are less mobile, you may want to take it in consideration. I was surprised that it was not mentioned in their hotel description or any reviews. Secondly, we could tell that the young lady staff who checked us in is not trained well by the mistakes she made and how she couldn’t resolve problems independently.

Nice stay! We stayed one night then traveled to Machu Pichu. They kept our bulk luggage for us as we had to travel light for a one night stay in Machu Pichu. We then returned to this hotel for 2 more nights. So helpful that they kept our bulk luggage free if charge and everything stayed safe. They also helped us by ordering a taxi for pickup and drop off. Good location and staff went above and beyond to help. Would stay here again. Only downside was showers were simply warm enough but definitely not hot.

Staff is nice and helpful when we had some little problem with hot water (a common thing is Cusco). Amazing view from breakfast area (breakfast is easy but always fresh). You always have some hot water and tea selections to make yourself something to drink at night or early morning, which was good because day tours start pretty early in the morning

Everything was fine, it’s not right in the center but better for us so at night it wasn’t that noisy

The hosts were absolutely kind and helpful, always willing to solve our doubts and help us with inquiries. The location and the breakfast were also great.

Nothing special. We would have appreciated better/written information regarding handling our towels/sheets in the room, checkout, and others. Not that important

Nice location, friendly staff and good breakfast. Rooms were quite comfortable but in the small side.

Water not very hot and would actually stop altogether. Electricity also not very reliable. The staff was great though, always trying to sort these issues as quickly as possible.

The staff was friendly and helpful in recommending things to do and places to eat. They had breakfast in the morning which was delicious and with a nice view. They helped me set up a taxi to the airport which was punctual and friendly.

The Location from the main city center. But I didn’t mind the walk :)

Very nice staff, and good views from the rooftop restaurant. Breakfast was served everyday by one of the hosts, but not much variety.

The hotel is a bit of a walk from the main square (10 minutes), no elevator.

The best hosts who are willing to assist with any issue came up. Just to get to know them, it was worth staying at Tikala hotel. Thanks for the experience and assistance. See you next time.

The location was great, the rooms were nice and tidy. The staff was very helpful and attentive the whole time

Breakfast Room has beautiful view of the city. Facilities have cute decoration.

Everything is super fare according to the price. So I can’t say anything bad.