The staff was amazing, rooms were clean, and the gym had a lot of good equipment that most hotels don't usually have.

The pool that is most obvious in the advertisements and is what primarily made us want to stay there was closed for construction. While this is understandable, I think it's wrong to not inform people and continue to keep that on the advertisements. Wifi was inconsistent, although staffing tried their best to fix it. The horseback riding was advertised as well, and another part of the resort that made us want to stay there but there is a weight limit that they don't tell you until you try to book it. Members of my family weren't able to utilize both the pools we wanted AND the attractions that we came to this resort to see.

Breakfast … was ok for me … my partner ended up just getting the same things over and over the selections for other nationalities where a bit limited to the same cereals and bread. It would have been better if there was a toasting unit available to use . Staffs … can’t fault them all where enthusiastic to help .. thumbs 👍🏼 up. They’re always making sure you’re well attended too . Facility … it’s a massive land area … waiting for the shuttle services sometimes is daunting the roads are rough to travel … hit my head at one time on the AC when we rammed through the rough road. It’s well spread out … and it’s a good sign to see there’s always something going on … be it the side of the roads or the pool there’s always that upgrade works they do to maintain the facilities integrity 👍🏼

What didn’t I like …. Hmmm … I guess the part where we have to leave 🥲 If I may suggest please … the pool bar area if there could be a much sufficient shade along side it would be great help for people like myself who has allergies to the sun … yes it’s sad that I do have allergic reactions to sun rays … it’s just a small suggestion.

Everything was great.

The only negative is that there is no resort map supplied. The resort is massive with lots of amenities like restaurants, pools shops etc. It's quite hard to see what exactly is where. I think a map explaining what restaurant is where and the type of food that's served, pool type is it a family pool, more aimed at adult relaxation etc. The website also does not have much information available.

It’s a trek for shuttle back and forth from the public street to the lobby but for vacation, the route foliage is nice. The food is surprisingly good quality and cost value. They have made it so that if you decide to just stay at the hotel and enjoy their amenities and eat there that the prices are competitive with what you would pay in dmall. The pools are so enjoyable. The staff courteous and so nice. You’re pretty much at New Coast if you’re trying to go there. Keyhole landmark is a pleasant beach walk from the property. The golf course looks well maintained. It’s an older hotel but seems it’s been kept updated. Overall a fantastic experience. I extended on my initial stay.

It’s a trek to DMall but why even go there more than once when this property offers a comfortable nice cocoon.

During the four days I stayed at the resort. I enjoyed their breakfast buffet every day. We went to their private beach twice during our stay. The first time water is not as clear as we expect, but on the last day, the sea is so clear that I even went snorkeling I saw a lot of fish. Unfortunately, some sea urchins in the sea need to be cautious. The pools are very pretty, and they all have lifeguards to ensure our safety. Finally, our room was upgraded to a family room, and our room is quiet and clean. We even booked a room message service. It is the best resort I have ever stayed at.

Nice apartment-sized living and bath rooms and private beach. Balcony was a nice bonus

Very small TV size for the amount of distance were both beds were. The breakfast buffet was predictable & mediocre. Main dish was chicken for the 5 days of our stay and tofu for our last day. Stayed at Fairways 8 mos prior and was expecting the same calibre food and why we decided to book there but was a huge let down. Will be staying at Henann Hotel next time for sure as they’re known to have pretty decent breakfast buffet. Staff were great and respectful but breakfast buffet was part of the deciding factor for our stay

It’s awesome. You will love it. If you wanna go on an adventure, they have it all or just staying in the premises you wouldn’t get bored. They had an amazing pool. We all had a great time staying wish we could stay longer.

There’s not much not to like at all. Everything is great and beautiful.

Great for family trip their room very spacious. Friendly stuff and very helpful, very clean resorts. Breakfast was fantastic but I wish they should do more choices. But overall was wonderful and highly recommended specially for a group family vacay.

I wish they should do better for food the way they prepared need to be label for allergy people. What I mean with that should separate, like example the peanut butter was in between of strawberry jam and other spreader. Should put the peanut butter bowl on list of the other jam and put the sign for high risk allergy people. This is the tourist place and a lot of people not from the Philippines are prone for allergy, specially peanut is most common food allergy for foreign people. My son and my hubby is peanut allergy we had a little bit experience while having breakfast and they almost got into the peanut reaction because something contaminate, it is because of the careless of other people who was on vacation as well.

First of all I must say I can't support any of the negative reviews I have read, specially on the internal transfer with vans or the breakfast. We waited maximum 4-5min whenever we wanted to go from the hotel to the beach, or main gate, or Khudeta beach club. The breakfast is just unusual for Europeans, that doesn't make it bad. Since the hotel and the premises have a quite good standard some guests apparently are not satisfied with the standard of the breakfast. I just think that Europeans are just not used to eat hot rice, pasta, chicken, pork or fish in the morning. There is no milk or Joghurt or cheese for example. But I still found enough to get my belly happy. Vegans might not be so happy with the options. The personnel is great, very helpful and friendly. There are some acts (music) sometimes in the evening which was very nice. The restaurant had a decent quality and prices were ok. Overall I find that you get a lot for the money. We payed the same price in El Nido for a very basic hotel.

The value is phenomenal! Just be aware, this used to be award winning resort precovid. Since then half of its facilities is abandoned and isn't presenting itself too well, including the biggest beachside pool with apocalyptic vibe. However, you still get a wonderful experience with the remaining pools available, including 2 infinity pools or a more relaxed pool by the main gate. Be aware the resort is huge - you either must enjoy walking or be patient with the resort shuttles not to ruin your experience. The room itself was big, comfortable and clean. Last but not least - the staff is really amazing! They were happy to assist with whatever issue there were. The only issue with the place seems to be the lack of proper management.