The free taxi service to D’mall and city mall. Very convenient as the hotel is not close to the main restaurant

The buffet breakfast is not good. I wish there were more western style breakfast such as bacon etc. the breakfast is catered for Filipinos. Food was cold even when you go before 7am. I heard a few foreigners complaining about the food too. Not everyone wants to eat rice for breakfast.

The staff are all friendly and helpful. The pool is good.

The breakfast could be improved with more choices. The juice is from a powdered mixture. It would have been better if was fresh juice.

Location next to the nicest area of White Beach. Very tasty breakfast and food in restaurant. Rooms are clean and spacious with cleaning service every day.Staff is very friendly.

The only one minus of the hotel(but propably every hotel in this area) is really high humidity in the room.

Pinnacle Resort & Villas was very nice to stay at. It's away from the bustle of the town, so it's peaceful. The room was very spacious, and there were a lot of additional provided amenities, like shower cap, face washers, body lotion, large umbrellas, beach towels and thongs/flip-flops, and an air purifier. All the staff were polite and friendly, and helpful when I had any queries. The free hotel shuttle was very useful, and they would order an e-trike for you if it wasn't available. There is private access to White Beach via some stairs, and the pool area is well equipped for lounging around.

My room faced the building adjacent, so it didn't have much natural light. Not a huge deal, but it would've been nice not to have to turn the lights on during the daytime

The senior management were professional and helpful at all times! The close location to the best part of white station beach was awesome, as you just have to walk down some stairs to reach it. Assitance with e-trikes and overall accomodating us was superb. Our room was big enough for four of us and we got upgraded to a room with a balcony.

Junior or cleaning staff (wearing white shirts) made comments and jokes about my daughter and did not notice us seeing them. As we stayed 18 days it was uncomfortable running into them and one girl in particular showing her friend exageratedly to smile while her back was turned to us. Spoiled our wonderful time a bit.

The hotel was overall a good experience. The staff was friendly and attentive, always ready to help. The location is excellent, very close to the beach, which was very convenient. The breakfast was decent.

There were a couple of downsides. The room we stayed in felt damp, and it didn’t have any windows, which made it a bit uncomfortable. Despite this, the overall stay was pleasant.

Staff is amazing ! Location is great ! Hotel is lovely. It was much better than we were expecting. It was totally worth it . Next time we are back in Boracay we will definitely stay in Pinnacle hotel again ! Hotel provides Free shuttle ride to Dmall. Acess to white beach is through stairs, but we did that route everyday with a 3 year old and a 7 year old and there was no problem. Thank you so much for the staff for being so helpful . Specially thanks to Ruen for being so nice and friendly to our family.

Breakfast could be better (have more food variety), but all food available is delicious. Swimming pool a bit cold Ants in the room

We stayed 5 days in Pinnacle since we booked last minute with limited options. I was pleasantly surprised by it. It is right behind the Lind so it will take some walking and stairs to get to and from your room to the beach, so it’s not quite recommendable for seniors/people with mobility problems. This wasn’t a problem for the younger people though. Room is nice and big, cleaned well daily. With fresh towels and beach towels available for you daily. Water bottles provided on first day. The rest of the time, there were no more water bottles but there is a purified water dispenser outside our room. No hair dryer in the room but the front desk was able to provide one for me when I asked. Breakfast was a good, decent selection. Staff are helpful and nice. Shuttle to and from DMall was a great perk, and saves you money since a one way trip of the same distance costs around 150-200 Php.

Our room was a bit awkwardly set up. The sink was right beside the bed and open air/access. Door to the toilet and shower was also open air (the partition/door is only halfway through the ceiling). You would be able to hear everything in the bathroom from your bed. I did not ask for a different room anymore since my companions were comfortable in their adjacent room. I skipped the coffee daily since it didn't taste like coffee at all. Would have liked to use the gym but this was not furnished yet.

Breakfast was fine , maybe you could another dish like arrow Aldo or goto

Every single member of staff were amazing , a relatively new property , comfortable rooms lovely beds and pillows , modern with an excellent choice of satellite channels , great Wi-fi, lovely clean pool and area, access to the beach via 72 steps, no problem if you are able to climb descend , I considered it a great location despite the stairs. The best thing about my stay was the lovely staff The breakfast was a little cold but wholesome

The Philippines has a rainy climate and the air conditioning needs to be kept on in the rooms , we requested that the daily cleaning should NOT include mopping as the floor became slippery and clothing and bedding felt damp , that sorted the problem and the staff are so accommodating