Hotel is quit new, with beautiful "Scandinavian meets Alpine style" interior, great facilities - spa zone with jacuzzi, various saunas, salt room etc., children play room, nice reception - and wonderful extras - cakes and tea in afternoon, movie evenings with popcorn for kids, The location of hotel is great for experiencing Poland's Tatra Mountains and Zakopane if you travel by car. The breakfast in the morning was very good.

The available green tea was not of mine liking, it would be more convenient if bathrobe would be included in room price.

Nice location, really good food, good value for the money. The breakfast was amazing. The room was nice, the location of the hotel is really good, close to the downtown & close to ski bus station. I think that one of the hotels restaurants is the best from the resort as was really crowded and the people were waiting always outside to a table.

The hotel personnel is not speaking English. Hard to understand each others but we made it. I saw that are not too many cars with other plates excepting Poland so I suppose that are not too many foreign tourists.

Everything is amazing. I am shocked that I didn't discover this hotel earlier. Amazing value for money, spa, sauna, beautiful hotel, professional service, best breakfast! Fully recommended.

Nothing

My experience of staying at this hotel was quite dramatic - at the end of the ski season, not all hotels showed a reduction in rooms and a lack of food in their own restaurants. So on a business trip, I arrived in Bielska Byala at 21.30 and not be accommodated in the booked hotel - the rooms were cold, and there was no restaurant. I found this hotel quite late, booked and paid for the room, and despite the late hour, the owner of the hotel was there, checked me in, and fed me hot soup!!! I think this is my best travel experience ever! I found a stylish, comfortable, modern hotel. I received personal service from the hotel owner ROBERT with the most positive experience. Despite the small number of guests, the breakfast was served perfectly, and the service was courteous and friendly. A special place to stay has appeared on my own travel map. Thank you Robert Handzel and Dominika Wodziak - Handzel! My sincere recommendations for accommodation in this wonderful hotel.

Super clean and comfortable Great food and afternoon coffee/cakes The Spa is a perfect place to unwind after a days ski.

Everything was fantastic

All, what wee expected, when booked it : big room, air conditioner, big restroom, nice and comfortable sauna, good breakfast, service staff.

All the inviroment.

Food was delicious at the restaurant and breakfast buffet included a wide range of choices to suit everyone. Playroom downstairs was great for the kids. Proximity to the river Bialka. Very welcoming and helpful staff.

It s a great pleace with a bautiful view.

Beautiful stay, very friendly staff.

Nothing

Everything was great! Large hotel room, friendly and helpful staff. Ski bus stop right in front of the hotel. We had to leave early on the final day and they even prepared a takeaway bag since we would miss breakfast.