Excellent location, perfect view of the main Square from vintage-style Chopin room, interesting decor, friendly staff and clean rooms. Even if the room we initially wanted wasn't available, we were even more happy with Chopin room because of the outstanding view and many windows. You can really feel the spirit of Warsaw there. Highly recommended!

Breakfast was the only downside, it would be good for the hotel to improve the quality and variety of products, because right now it's much more convenient for the guests to have hot and fresh breakfast in many cafes around the hotel. Other than that everything was perfect.

Everything was perfect! I knew the location was very good but I didn't realize it was *this* good until I recognized the building from across the square :) incredibly easy to access from the airport, right in the middle of Old Town, perfectly clean room, comfortable bed, super nice and helpful staff, and excellent breakfast. I would like to thank the staff (especially Lucy!) once more. Everyone I talked to in the hotel was so kind and friendly, and they really helped me get the most out of my very short stay in Warsaw with their recommendations. Thank you!

Minor detail: the room smelled a bit weird when I first checked in. It was most likely just the old building-carpets etc. combined with some cleaning products (the room was super clean). I left the window open for about an hour as I went out to discover Old Town, and the smell was gone when I came back, so it wasn't a problem at all.

Hotel has amazing location just in front of the royal castle, in the old city. We had a room with good view on the square. Rooms have slightly unusual and eccentric designs, but it's a hotel special feature. Room was big enough, bathroom quite modern, everything was clean. Due to the thick walls, room was very quiet. Mattress and pillow were good and they compensated a little bit bad impression from old wooden frame of the bed

Furniture is old, and when the look of the old wooden bed is cute, the sound of loud creaking is annoying, especially during the night. Breakfast, comparing to usual meal in Polish hotels, is miserable. Girl, who served it, was very friendly and helpful, but food - awful. There is also unpleadant smell on the downfloor

lovely old style hotel right in the middle of the old district - fantastic location very friendly staff and very helpful and knowledgable great quirky rooms

entry lobby smells a little of sewers (but not an issue anywhere else in the hotel) the rooms are all individual - I thought the one we had (15) was a little plain compared with the other 3 our friends had and a little cold (no heating in the en suite) first floor room onto the square was a little noisy from the street on saturday night But these were minor points and would not put us off from returning - just things the could improve further

The main thing to realise when visiting Warsaw is that the Old Town is very small and the rest of the city is spread out, a mix of very new skyscrapers and more traditional Soviet style apartment blocks and 60's offices. The Castle Inn sits right in the heart of the Old Town opposite a fabulous museum/Royal Palace. Most visitors will spend a lot of time in the old town where there are dozens of bars and restaurants and other attractions. So all is easily to hand. Our room was unexpectedly Chopin themed and had a grand piano hanging on the wall. What's not to love about that! It was clean and well appointed, good bathroom and windows overlooking the palace and square.

The location is to die for in the old town! I got an unforgettable room with the most beautiful view. My dream of a princess bed finally came true! I liked that there was a fridge in the room and the room was spacious. But the best thing is the reception staff, which was amazing. From the time I booked, until the last minute. Oliwia was super nice and patient with me, when my booking went kind of wrong without me knowing, and in person she is so great and did everything to make my stay feel comfortable. And Sofia, so kind and helpful and helped me with booking airport taxi for example. Kamil was also smily and the lady with the cute dog also. You owners are lucky to have so good staff. Thank you everyone and I hope to see you again!

For the price of the hotel, the TV channels should be in order and easily reachable. There should only be channels on the remote that are available. I waisted probably an hour with the remote in my hand, trying to find something to watch, but gave up.

Location suited Christmas market and old town and right outside royal castle. Plenty of places to eat both left down the Main Street towards university and right into old town and beyond town gate. Staff were young and incredibly friendly and helpful.

Hotel is above a restaurant. They have an issue which means the hotel entrance and stairs is affected by a bad drain smell which is off putting and is said to be under action. Does not affect hotel and rooms but initial impression on arriving can make for wonder.

Staff were great and really enjoyed the breakfast, could see effort had gone into the prep and presentation. The place is a 5 minute walk to a big square with lots of cafes and restaurants. Easy to wander around the old town streets and shops.

All was good.

Location, Location, location! I had some difficulties walking because of an injury and still one could reach many attractions by foot. Nice old building, very friendly staff ready to help you with everything, rooms personally decorated. Very quiet hotel, not noises to be heard inside the hotel or outside.

Maybe the common areas could use an update to make it look more fresh. There's a snack/drink automat in the hallway but not any kind of english user's manual to help you operate.

Lovely spacious room with side view out to large square where Palace and monuments are located. Easy walk to many attractions in the gorgeous old town with lots of places to eat. For breakfast there was a choice of either sweet or salty. Sweet had cereal and yoghurt, fresh fruit, croissants with jams, coffee, and it was very nice. The earliest breakfast was 8.30am. The airport bus (No. 175) has its final stop, at Pl. Pilsudskiego, and from here, it's an easy 10 minute walk to the hotel if you travel light. We liked that check in was from 2pm as well.

There was a shower over the bath. The only downside was that there was a shower curtain, rather than a shower screen. The internet was down the following morning.