This hotel is by far my favorite that I’ve stayed at. The rooms are just magnificent. The bed feels like it’s custom-made for you. The sheets are divine. You have your own butler. What more can you ask for? Stayed in the Raffles Room and it was amazing with your own space to work and make delicious coffee. The breakfast is also amazing every morning. Will definitely stay here again. Worth every penny.

Nothing!

Our first stay with the Raffles brand, and we were absolutely blown away! From the moment we arrived, the experience was nothing short of exceptional. The staff were truly outstanding—attentive, professional, and always going the extra mile to make us feel welcomed. Their warmth and dedication made a real difference in our stay. The mattresses were incredibly comfortable, and the overall cleanliness and attention to detail were close to perfect. Despite the minor breakfast issues, this was one of the best hotel experiences we’ve had. We will definitely be staying here again when visiting Warsaw!

The spa was incredible—an oasis of relaxation with top-tier facilities. However, a smoothie bar or something similar would have been a great addition to enhance the experience even further. Breakfast was generally very good, though there were a few minor details that could be improved. The eggs were a bit overdone, but this was quickly solved. The coffee comes from an automatic machine, which slightly takes away from the luxury experience. Also, plates weren’t cleared from the table until we were about to leave. Small things, but details matter in a hotel of this caliber.

These days, a hotel worth the price you pay is no different from another. What then sets one hotel apart? The manner in which the hotel treats its guests. It’s human touch. Raffles Europejski Warsaw has abundance of this. I must commend all the ppl fm the Reception and Concierge including Magda, Michael, “Voitek”, our Butler “Franceska”, and a lass trainee who checked us in expediently and others whose names we do not have. Mr Bartek fm Concierge was particularly outstanding. All the breakfast staff were excellent too, especially Jacob. The housekeeping and other hotel staff also did a very good job!!! Tq too to the Front office Manager Mr Arkadiusz Walfisz for his hospitality and professionalism. We had a wonderfully happy stay!!!

Nil

The location is perfect, close to everything. The staff is great, I had a difficult request to the concierge, and they executed better than I could've ever imagined. Plus, this is the most pet-friendly hotel I have ever stayed at and I love them for this!

Nothing to dislike, but I wish raffles room had the end-of-bed bench like the photos!

Amazing place, facilities, v helpful front desk

Staff passed by and wouldn’t acknowledge your existence. Saying hi or morning is not something they take pride in

Hotel location is good right in old town Hotel is fantastic very clean friendly staff Amazing old fashioned luxury design I fall in live with room

Its very noisy outside too much, the room i got was facing in a small street where all the night were noisy i dont know what was there bar or what People were shouting Fighting or what they were doing there i dont know

The staff was very friendly and helpful; they provided good service. The bed was very comfortable, and the walk-in shower was nice. The interiors and design were good as well. It was a nice touch that they wrote a note by hand to wish me a good stay.

The water in a pool was little bit cold, but jacuzzi was good.

Everything All the staff are ALL amazing, they are a real credit to your hotel however your Concierge is exceptional. The thoughtfulness from him towards my little friend Eric (which I only found when I was at the airport this afternoon) was such a lovely surprise. I was literally blown away.

Nothing

so far one of the top/best luxurious places in the city. earlier i've skipped it because there was no clear info about the parking, but their valet parking works like a charm. breakfast could be better, but still eatable.

Superb location, architecture, room amenities and overall experience. Long Bar service was great

Breakfast offering and level of service (inexperienced staff) was slightly below the expectations and the overall hotel experiences