Perfect location, just 5 minutes walk to the old town. Lots of restaurants, cafes and shops nearby. Bus/tram stops are short walk away. Room is big with very comfortable bed. Breakfast is great. Bus stop of Bus #175 to/from airport is only 4 minutes walk - it's a very cheap option compared to taking a taxi or uber.

I especially liked the location of the hotel next to the Old Town on the picturesque street Krakivske peredmistia Modern rooms, modern elevators. A variety of dishes for breakfast and caring staff.

On the 4th floor, in the corridor on the way from the elevator to the room, you need to use additional stairs down and up, which makes it very difficult to move with heavy suitcases.

At first I was a bit skeptical because of other reviews from previous guests, but we were really satisfied with our choice. Location is great, everything is near, bus stop a few metres from the Hotel. Breakfast was amazing, you could choose from eggs, sausages, cereals with milk, yogurts, fruits, vegetables, different kinds of ham and cheese, sweet croissants and fresh bread. Drinks - apple and orange juice, coffee, soda or tea. If something was missing, it was supplemented by waiters. The spa was great, when we visited nobody was there, although the hot tub was not ready to use, but we were aware of it through the booking. The room was clean, everything we needed was there, however we heard weird noises coming from the radiator and climatization during the night. After all, it was a good choice.

The staff was amazing! I had requested some special photos printed in the room for a birthday surprise and the staff went above and beyond to create this awesome memory for us! Couldn't be more pleased with their help!

The breakfast was not impressive. Perhaps it was just a bad day; but with 1:30 hours before the end of the breakfast and almost half of the things were finished (some got refilled after some time and others not at all). In general we had to wait for quite a while to be served some of the things. In addition, the jacuzzi included in the spa was not functioning as it should.

It is a nice, clean hotel. Nothing grand, but cosy. The hotel is in the old town town. Surrounded by lovely restaurants, bars and tourist attractions I felt the room was small, but you get used to it. The bed is lovely!

The spa is…, just a little jacuzzi. It looks better and bigger on pictures. It was nice to have massage, but the whole time, while I was laying and trying to relax, I had to listen to people shouting, on the other side of the wall.

The location is incredible. So close to the old town. The bed at first seemed hard, but was actually very comfortable. The bathroom was a good size, although the toilet seemed to be at small child height. There are lots of cafes and restaurants close by.

There wasn’t really anywhere to put your bags if you wanted to access things in them. That’s my fault though for not paying more attention to room size. I was on the 2nd floor and between the lift and my room there were 4 steps, which isn’t easy when you have a heavy suitcase. A small thing really.

Great location very close to the old town and bus stops outside the hotel to explore the rest of Warsaw. WiFi was good.

Air con in the room is very bad, I had to get a portable fan from reception which still didn't help. I visited the hotel in March, I would expect the rooms to be extremely hot in the summer period. The air con needs to be sorted ASAP, this was also an issue in my parents room. Buffet breakfast was nice but the staff where very slow replenishing the trays when empty.

Staff was really nice at desk, cleaning and in dining room. Location was ideal-steps to the huge plaza/castle/Old Town entrance in one direction. Steps to the Presidential Palace in the other. Breakfast included the following daily: some kind of eggs, hot meats, pancake, asian noodle & veggie dish. Perhaps 7+ kinds of breads and pastries, plain & 3+ flavored yogurts, 3+ kinds of fruit cereals, deli tray, 3 kinds of green salad, caprese salad, cappuccino machine, juices etc.

Our room was small but designed so we could move around adequately. One of three mornings they were a low on fruit and deli tray. We were earlier than other mornings so I wondered if thy have a set time mid-morning that thy re-stock everything. There was so much other food I didn’t ask staff.

The most important thing is that the beds were very comfortable. That is always my number one priority when I travel. The staff was also helpful. And I love the location in old town. Perfect.

1 there were no chairs in the room if you wanted to sit at the desk, just a block which cannot support your back. 2. The hot water would run out. 3. I could not open my windows or shades unless I crawled on my bed to get there. I am elderly and just had a broken leg. This was difficult. 4. The coffee machine at breakfast was often not working. 5. A spa should give pedicures and manicures. 6. When the staff would come to clean the room, very few things were done. I never got new towels in one week, garbage was not emptied, it just didn’t seem like it was really cleaned well.

I really liked that all stuff in the room i carefully organized up to smallest details. There is ironing desk with iron, hairdryer, shaving kit, tissues, cosmetic pads. There is all you need. Also room small, but well organised. Enough place for clothes and other things. Perfect beds, clean bedding and towels. Beautiful design. Additional heating if needed. There is sauna and jacuzzi, but I didn't try. Tasty breakfast.

Water, could be bottled as looks strange. Breakfast, not enough places for all guests, queues.