Staff were very friendly and explained that some roads were planned to be closed the next day, told me an alternative route, and gave me a room on a quieter floor. The room was big and comfortable, there were enough blankets and everything in the bathroom was working without issues and there were always hot water. Breakfast provided a lot of choice, was delitious, and the breakfast hall was big enough and with a lot of tables. The location is in a park which you just cross, and you are on Bom Jesus do Monte. Very nice for night walks and observing the city from above.

The elevators never brought me to where I needed - from the ground floor I was able to only get to 2nd floor, the button for 3rd floor was not responding. Direction down the elevator never came and I was using the stairs. At least they were easy to find and use. The bed was layed only with the cover and all pillows and blankets were in the wardrobe. Was a bit of a shock at first to see that and find the things to make my bed ready for sleep. The navigation found it difficult to take me to the entrance of the hotel.

To start, Hotel do Lago is closed during the time we booked, we were not supposed to get a room there. Unaware to us, the 4 hotels in the area are from the same company, so we were transferred to Hotel do Parque, which is right next to Bom Jesus. The staff was very kind and helpful in solving the wrong booking issue and find our room, even more, as an apology, they gave gave us a nice bottle of wine. They were very helpful with information and tips, including providing free toothbrushes/toothpaste. The room we got was superb, with a nice view of Bom Jesus and excellent facilities. The breakfast is the best, buffet style with hot items and plenty of nice things to eat/drink

Braga's city center is not close and parking there is complicated. However, Bom Jesus is the crown jewel of the city. To get to the hotels by car, there are 1-euro tolls to be paid in cash, though when you get a receipt, the hotels refund you that amount every time you use them.

location is beautiful, staff is very nice, breakfast was good and it was very affordable price

could be way better with small improvements such as : pillows were not on the bed but in the cupboard. it was a bit odd the place needs to be refreshed. new carpet, paint the walls etc… it looks pretty old school but with minor investment it would really improve dogs barking all night next door - bring earplugs or put something on YouTube to help you fall asleep

That it is located in BonJesus, which gave me access to wonderful places. But also it is far from the city, if I didn’t had a car, I would’ve find it really hard to go to the city

Nothing

The location!!! Amazing gardens, and so close to everything we wanted to see.

We arrived late at night and struggled a bit to find the entrance. But it was OK in the end!

Great location and excellent staff. Very good value for money.

No Kettle nor complementary coffee and tea was available at the rooms.

Comfortable, silent and clean

All was fine. Maybe just the shower “head” didn’t hold. But nothing serious

The location was great for what we wanted to do.

The place smelled musty.

Room was very clean. Plenty of space.

All was fine

Very friendly staff, good hotel breakfast, clean room. The advantage of the location is a great view, Bom Jesus is nearby.

The disadvantage of the location is that it is on the top of the hill, where not every taxi goes. I had to wait sometime until a taxi comes. The buses are also rare. The room was separated from another one by the door. Therefore, it was possible to hear people laughing and talking loudly in the neighbouring room. There is no laundry room where one can iron his/her closes. (Of course, it is not promised to be there. But sometimes people can expect it.)