Very friendly staff; The location is amazing with very an awesome river view (We got a room with river view); Having gym and interior heated pool available 24h is a big plus; Has 2 restaurants to choose from which gives you more choices on the hotel directly;

I really dislike institutions that try to normalize tipping culture and add this information in formal restaurant invoices with suggested tip amounts. This is not ok at all and companies should pay livable wages to their staff and not rely on tips so that employees actually earn a livable wage. A tip should not be something suggested on invoices. Why should we have this culture at hotels and restaurants but not do the same for workers cleaning the streets or the ones collecting trash? This hotel has this culture which really made me sad.

Friendly and polite staff, extraordinary location and amenities. Good food quality.

Very slow service in every restaurant. Although staff was kind, polite and well meaning, every single order in every restaurant throughout our stay took ages. We felt there was perhaps a lack of coordination or supervision, as the staff number seemed reasonable. Also, the fact that the water bottles replaced daily in our rooms were not courtesy came up as an unpleasant surprise in the bill.

The Raiva restaurant is top notch The views to the river Clean design

Cleaning services has a lot room to improve. The first day we arrived the cleaning ladies kept their mops and a little pile of garbage right at our door. The next day they removed the mops but little pieces of garbage stayed right there at our door. Nobody removed it in 2 days when we stayed in the hotel. This was the first thing we saw when entering our room and the impression was immediately spoiled. Further, windows in our room were dirty. When we sat at the table to have lunch, there was bread under our table that was dropped by previous guests, kids it seems.

We recently stayed at Octant Douro to celebrate our first year anniversary and we couldn't have been happier. I think we were given a free upgrade and the view of our room was incredible! The staff went above and beyond to ensure that our stay was perfect. We were welcomed with fruit, a bottle of wine, and a personalised card in our room, which made us feel really special. We ate in both of the hotel restaurants and the food never disappointed. Again, we were given a special treat at the end to mark the occasion! The breakfast is also really good. Although we didn't have a spa treatment we made use of the steam room, sauna and heated pool, which were excellent. The hotel is beautiful but the staff's excellent service and attention to detail really set it apart. It's clear that they take great pride in their work.

nothing. Everything was perfect.

It's a perfect stay in Douro for a romantic trip, outstanding food, outstanding architecture and location

Had a river view room and it was beautiful. This place is so quiet. A break from the hectic everyday life and this refreshed my mind. The staff is super helpful and kind. Rooms are great. Food is also good!

The website said "no kids in the spa section after 16:00", but there were a lot of kids in the spa section. It would be nice to have some kid-free time to relax in the spa section. Also; PLAN YOUR PICKUP WITH A TAXI. Tried getting an Uber or Taxi back to Porto, but it wasn´t that easy. Not the hotels' fault, completely our own. Just be smart and plan more than I did! Hotel helped me find a driver!

Octant Douro was a piece of heaven on Earth. From the moment you drive in, you feel like you an entering a castle overlooking the Douro river. We were greeting with port wine for the adults and natural orange juice for the kids. The views from every vantage point of the hotel were breathtaking. The facilities were incredible and our room felt like luxury incarnated. It was amazing.

I liked absolutely everything. Zero complaints. The place was perfect.

Spacious room with stunning view. Kettle provided in our room, together with fresh bottles of bottled water provided every day. Very dog friendly - dog allowed practically everywhere, including the dining room, when treats and water bowl were forthcoming. Or perhaps our dog was just spoilt because she is old an quiet. Great location with picturesque riverside walks in both directions. Plenty of quiet outside areas where you could sit and read, both in and out of the sun. Two outdoor swimming pools with sun bathing/lounging areas. Wonderful breakfasts and meals in the restaurant. Private moorings for guests/ visitors boats, provided lots of interest.

Their pizzas (from the terrace cafe bar)- worst we had had for a very long time.

The view is incredible. The staff are great.

The drain in the indoor spa pool was not fitted correctly and made a really loud slurping sound—loud enough that you had to raise your voice to be heard, which is not very spar-like. You could not relax. When I covered it with my hand, and it went quiet, everybody said thank you and realized what was breaking the tranquility. As a premium spa hotel, they should have gotten this right.

The hotel is superb. Incredible views from main areas, and all the pools are beautiful. The room is an incredible size, as is the bathroom. Food and drinks are priced well for the quality - and meant we really enjoyed the whole experience. Service was a little patchy - but didn't lessen our experience at all.

Just a bit more attentive service - we had some longish waits to place orders for food and drink - but to be honest we weren't in a hurry, so it didn't matter too much.