The woman at the front desk- Phillipa was so helpful as were all the front desk people, but I mostly interacted with her and she was always friendly and helpful. The location is great- I was there for a surgical proceudure and it was close to the venue. Literally within 3 blocks. Lots of great spots to eat. And exercise.

The bar wasn't great- usuallly disorganized and the free wine didn't happen the night I actually went to have it. But kindly the woman at the front desk gave me a free glass when I got to my room around 8 pm which she didn't have to! The room service food was very mediocre- so I mostly went out or brought in take out. Also, I can't stand the scent in the lobby- it's really strong and I would never want to eat down there for that reason.

The location was second to none, and it provided a first rate boutique hotel for the solo overseas traveler. This hotel is not to be overlooked when considering all your options for safety, convenience, comfort and price point. Staff could not do enough to help 10/10

Not applicable… liked everything about this boutique sanctuary.

Very kind, friendly, and genuine people: Philipa, Brian, Kenya, and Josh! There is one more person I forgot the name of! I stayed in this hotel for about 3 weeks. I kept extending my stay. The location is great. The hotel is clean. The coffee in the room was great. I would book this hotel again when I go back.

No food available after 9 pm but you could always do food delivery at any hour which I usually like more than food at hotels. But after midnight food delivery is only McDonalds.

Excellent Location, directly within Beverly Hills, around 5 minutes of walking distance to Rodeo Drive. The hotel itself is modern and really nicely made.

Parking is quite expensive with 50 dollars per night. There are some parking garages nearby but they mostly are not covering overnight stays. The elevator is quite slow and old.

Staff was very nice and helpful, courteous

I was charged $50 for parking, which is a fee that I didn't know about. The hotel has ample parking and I feel should not charge for parking. I was told that Booking.com was the problem. I should have been informed that there was a parking fee. In addition to the room rate, there were extra charges of Visitor Tax and State Tax, which were more than 100 dollars, too much!

The beds and shower are great. The room is well laid out. They have a coffee/tea bar in the morning and a free glass of wine in the afternoon. The live entertainment on Thursday was lovely!

We had to ask them to fix a loose faucet and we had a small ant problem, which they tried to fix but it's that time of year.

Location is great; staff is friendly and attentive; lobby is simple but elegant and clean; pool area is comfortable. Nice thermostat for the room rather than a window unit. I would stay here again for this price. Much nicer than the Marriott down the street for not much more money.

Rooms are very small. The clock was not reset to the proper time post daylight savings. There are no fans in the bathroom.

Didn't have breakfast. Enjoyed the pool area and the complimentary glass of wine. Also, the bartender was a real character.

It wasn't made clear at the beginning we had to pay for parking overnight. Then they wanted to charge us at the end. They did give us a discount.

I loved that it was clean, and all the staff were friendly. Bert at the bar was very helpful & funny!

The pool wasn't heated as it says in the description & it was cooler on the days I stayed, so I didn't want to swim as planned bc the water was cold.

Didn't eat breakfast there.

Restaurant was iffy for staffing and the bar opened late. 84 years old and had to walk up to our room with luggage.