Location was incredible for Richmond Half Marathon! Property was lovely.

I had a quote from Booking.com for $478/night (including fees). I was charged $600! My confirmation number is: 3782244940 The hotel is avoiding me. I have called several times to question the discrepancy, and they do not call back or say they cannot handle my request bc the manager is busy or pre-occupied. Hmmmm.

The staff was wonderful -- so nice and efficient. The room was unusual but excellent -- a u-shape at the end of the building on the top floor with gobs of sunlight. Spectacular view. Bed like a just-right-firm cloud. Fabulous bathroom.

No closet, so one has to hang clothes on hooks along a wall with arty clothes hangers. Would have preferred a bigger desk, but there isn't enough room. Picky stuff -- sorry! The parking: handy garage right next door, but the system for getting in and out (calling an automated operator) is a pain. Why must we do everything with our phones? $20/day.

Cool and quirky hotel--very fun decor and vibe! Room was lovely-- and spotless. I received a welcome drink coupon which was a nice touch--full bar in lobby--and The lobby is very well=appointed--games, snacks, etc. . . There is also a "help yourself" closet for extra stuff (toiletries, towels) that you can access yourself which is very nice.

Hallways are pretty dark--I likely only notices because I was traveling alone and didn't love the walk to my room.

(What breakfast?) The staff was friendly and the room was really nice - very clean, comfortable and tastefully furnished! The drink card made for a nice welcome!

The parking was very confusing! I’m sure the staff did explain how it worked, but there was too much information to take in at once. A little business card with parking instructions given at check in would be very helpful! I missed having a coffee maker in the room.

The staff was great. Clean.

A lot of wasted space in the design of the room. Noise coming from heater / a/c unit. I contacted the front desk for a room change to find out that the buzzing sound was in every room. No mini fridge. You also have to pay for parking as a hotel guest — factory that into the room cost when booking.

A very beautiful hotel. You can use the word trendy, but that wouldn't do it justice. It's a great thing to get out of everyday surroundings and be immersed in art and design like this. The location is fantastic and we mostly walked to everything we wanted to do.

Great location, friendly staff, cozy room and hip decore, lobby area with a lot of pass-time options for adults and kids. We also liked the view out of our window.

In-room storage might be a bit tight for some - wasn't an issue for us🙂 Locker space is available as needed.

Maybe have a few more low budget breakfast options but past that, it was fairly pleasant. No real complaints.

The g**d**n parking. It’s all street parking or park in the lot run by the Presbyterian church next door that charges you 20$ per day for parking.

The breakfast was okay we ate what they stocked. Great location. Fun staff. I liked the funky style and creativity of the hotel

Maybe more breakfast options. Most hotels give you breakfast, this one does not have a free full breakfast

Very clean and quiet. Nice staffing

I was surprised and disappointed to find my "twin room" reservation was "Bunk Beds" . TV was huge and the ladder to top bunk was in the middle of the screen when trying to watch the tv. In the big scheme of things not a major issue, would have been good to know when making the reservation.