The location is very convenient - there is a tube entrance that is a 2-3 minute walk from the hotel. Alongside this multiple convenience stores e.g. 7/11, FamilyMart were located nearby with ATM's inside - making withdrawals very easy. The breakfast is incredible! The muffins are literally the best things we have ever had. Lots of variety and everything is evidently made freshly everyday through the morning; constantly being refilled and dishes cleared away. The staff are extremely friendly and nurturing to the needs of everyone in the hotel despite the range of visitors from different places and language barriers. They presented a great reputation of kindness of locals and were very kind during cleaning service hours. The room is cleaned every 3 days with towels changed everyday which was very reassuring and comforting to get back to after a long day in the city. All facilities such as AC, fridges etc worked perfectly with no issues. 10/10 would recommend to anyone going to Japan!

The room was slightly small and a bit hard to get around at times but this was not something that immensely effected us (2 people).

Good location to subway and train stations - 15 min or less walk to Tokyo station with 3 subway stations a 5 min walk away. Quiet neighborhood, kind and efficient staff, room and hotel at large was quite clean. Nice amenities for your room with vending and ice on the main floor. Elevators were quick and clean as well. The room was on the smaller size for western standards but just fine for Tokyo. Bathroom was quite large with a traditional deep soaking tub and fast flow faucets. Beds and bedding was comfortable with a good number of plugs both electric and USB.

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The breakfast was very good, superb coffee and croissants. The location is excellent. The staff were all very efficient and friendly. After check in (more of below) later in the day we asked for extra pillows and top sheets, met with a prompt and efficient reply and both quickly delivered to the room. Beds are very comfortable. The room is small but efficient use of space. Could use some extra hooks in various places for clothes

Sorry to be picky but we had the same young lady at check in and at check out, she was there by herself otherwise I would have asked for someone else . Both times she looked like she was about to burst into tears, she had the tiniest voice, even Japanese guests couldn't hear or understand her, asked what she had said she spoke even softer and looked even more depressed. such a contrast to all the other staff. I think she might need help

Room had ample room for 1 person, the bathroom was very spacious. Although in a quieter part of Tokyo meaning it would take a couple trains to get to Shibuya/Shinjuku, I liked how quiet it was at night. Lots of local chain restaurants around that didn't have long lines to eat at. Rooms were very clean and towels were changed daily (beds remade every 4 days). Coin washing machine is convenient for longer stays.

Pillows were a bit awkward and difficult to get comfortable as they were "4-in-1". I wouldn't recommend paying extra for breakfast as it is just a couple pastries. I only had breakfast in my room 1 of my 7 mornings, other mornings I opted for convenience store breakfasts.

Room & bathrooms spacious for Japan. Travelling with my adult son so don’t want to be sleeping on top of each other and this hotel room was great. We both had 2 big bases and 2 little cases and it didn’t take up the whole room which was fantastic still plenty of room. Staff are amazing and friendly, could not fault them at all.

While the breakfast was nice, we were here for a week and not much changed same stuff

Everything was as expected. We had a good stay.

Was a bit surprised that one of the pillows was hard as if it was filled with rise, apparently it is Japan thing as we have experienced that in a few hotels. Personal was very polite, but could not speak English at all. A bit far from central station, there are other lines who stop nearby, but they are not part of JR pass

One of the first hotels I booked for our trip to Japan and I booked a double. I later found out that it is better to book twin rooms as they are generally a bit more spacious. The bed was against the wall meaning one person has to climb over the other or try to squeeze between the end of the bed and the wall - not very convenient for night time trips to the bathroom. Like many other hotels the check in was supposed to be automated but there were very nice reception staff on hand to do it for us. Not sure why they bother with this although maybe the Japanese guests have no trouble with the machines like we did. Like most Japanese hotels a very high standard of facilities and services such as bathrobes and umbrellas - very useful as it seemed to rain a lot when we were there. As mentioned above the room was quite small and with only chair which for a double room is my pet hate as one person has no option other than to sit on the bed. OK if you are young but a recipe for a sore back for us oldies. Breakfast was an available option but we didn't take it so can't really comment. Location was good. A ten minute walk from Central Station or two minutes from the nearest JR station ( Hatchoburi - not 100% sure of the spelling ) and with several convenience stores within a couple of hundred metres. There was also an excellent Thai restaurant ( Akka ) about a five minute walk from the hotel.

As mentioned above the room is small ( but standard for Tokyo ) and other than some hooks and coat hangers there is no storage space - again this is in common with most of the other hotel rooms we stayed in. We travel with hand luggage only so not really a problem but a big, wheelie suitcase full of clothes would be a nightmare unless you were super organised and tidy.

Room was nice, with all the amenities. Got a double room and I was happy with my choice, as a small-double room would have been too small for us (travelling with large luggage) Location was good. 15min walk from Tokyo station and there are underground stations all around the hotel as well (Ginza line at 10min walk), (Akihabara line at 3min walk), etc.

The breakfast options were poor but I was okay with that, as I already knew by reading other comments in booking. It consisted of: coffee/tea/juice/water, soup of the day, salad, sausages, assorted bread, croissant and small muffins. Which was enough for me.

Absolutely great quiet location away from hustle and bustle of the touristy Shibuya area. The staff were AMAZING, so nice, so lovely, very helpful! The rooms were super clean, bathroom was bigger than expected, the beds were comfortable. Each room has a deoderiser spray (which helps after eating out!). the lobby has umbrellas you can borrow for te day incase you forgot yours. Truly exceptional service!!

Hotel was conveniently located in between two stations about 5 to 10 minutes away. Staff service was great, allowing for luggage storage before check in and even sent the luggage to the room before check in. The staff were also able to communicate in fluent English and were clear in explaining the amenities of the hotel. Staff was amenable and made us feel welcomed. Hotel room was spacious for its price. We were able to store the luggage and have enough walking space. A special point for the hotel, they have a small reading corner with manga and allows for guests to bring to their rooms.

A minor negative which doesn't change that this is a good hotel in stay in. There was a constant flow of cold air in the bathroom and since the visit was in autumn (Nov), we were immediately shivering from the cold air. The air conditioning in the bedroom was set to heating mode at 26 degrees, so the cold was not from the air conditioning. It was a minor inconvenience, while getting dry and changing.