1,155 reviews
From
$10970 Calle Mendez Vigo E, Mayaguez, 00680-4979, PR, United States
1,155 reviews
1/27
Business center
Free wifi
Meeting/Banquet facilities
Air conditioning
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Welcome to the Mayaguez Plaza Hotel, part of the SureStay Collection by Best Western, where sunshine and adventure await! Nestled just 0.1mi from the vibrant city center of Mayagüez, this delightful 3-star haven offers the perfect base to explore Puerto Rico’s rich culture, charming streets, and local flavors — all while enjoying the comfort of modern amenities. With rates starting from $109, you can indulge in a getaway without breaking the bank!
From the moment you check in, you’ll feel right at home with our 24-hour front desk always ready to assist you. Dive into the refreshing atmosphere offered by our terrace or stay connected with complimentary Wi-Fi throughout your stay. For those traveling for business, we provide fully-equipped meeting and banquet facilities, ensuring you can mix work with pleasure. Plus, our cozy, non-smoking rooms are designed for your relaxation, complete with plush bedding and free toiletries to make your stay as comfortable as possible.
With 1,317 glowing reviews and an array of amenities such as a business center, air conditioning, and on-site parking (for a small fee), it's easy to see why travelers keep coming back to Mayaguez Plaza Hotel. Whether you're here for the local attractions or just a weekend of relaxation, our inviting atmosphere and warm service will make your experience unforgettable. Get ready to embark on your Puerto Rican adventure with us!
After a day of exploring the vibrant culture and attractions of Mayagüez, return to the Mayaguez Plaza Hotel for a tranquil evening that’s sure to rejuvenate your spirit. The atmosphere is inviting and lively—whether you choose to take a dip in our refreshing pool or unwind on the terrace while sipping on a tropical drink, you’ll feel the carefree vibe this stunning hotel exudes. Imagine basking in the sun, surrounded by lush greenery, as you soak in the sights and sounds of Puerto Rico’s paradise.
When it comes to savoring local flavors, you won't need to venture far! Within walking distance, you can discover an array of delightful dining options. Tantalize your taste buds with mouthwatering Puerto Rican cuisine, from mofongo to lechón, or simply grab a quick bite at a nearby café. Don’t forget to indulge in some fresh seafood dishes while overlooking the beautiful ocean views! The city is bursting with culinary treasures, so let your appetite roam free—it’s all part of the adventure.
As the day winds down, retreat to your cozy room at the Mayaguez Plaza Hotel. Choose from a variety of well-appointed options to suit your needs, whether it’s a King Room with a city view or a spacious room with double beds for the whole family. Rest easy and recharge for another exciting day in this tropical paradise. With the perfect blend of comfort, convenience, and affordability, your stay at the Mayaguez Plaza Hotel will undoubtedly be the highlight of your Puerto Rican getaway. Get ready to make some unforgettable memories!
Closest airports
Eugenio María de Hostos Airport
3.7miRafael Hernandez Airport
20.2miMercedita Airport
40.1miBusiness center
Free wifi
Meeting/Banquet facilities
Air conditioning
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Picnic area
Upper floors accessible by elevator
Free toiletries
Show 4 photos
Room - 2 Queen, City View
2 Queen Size Beds
1 Twin Bed
Free wifi
Microwave
Flat-screen TV
Refrigerator
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x3
More details
This air-conditioned quadruple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
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Room - 2 Double
2 Double Beds
Private Bathroom
Coffee machine
Flat-screen TV
Air conditioning
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x3
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Two Double Beds
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King Room, City View
1 King Size Bed
Private Bathroom
Microwave
Coffee machine
Flat-screen TV
x4
+
x3
More details
Show 4 photos
Room - 2 Queen
2 Queen Size Beds
Private Bathroom
Coffee machine
Flat-screen TV
Refrigerator
x4
+
x3
More details
Show 4 photos
Queen Room, Accessible
1 Queen Size Bed
Private Bathroom
Coffee machine
Flat-screen TV
Refrigerator
x4
+
x3
More details
Show 4 photos
Queen Room
1 Queen Size Bed
Private Bathroom
Coffee machine
Flat-screen TV
Refrigerator
x4
+
x3
More details
King Room
1 King Size Bed
x4
+
x3
More details
King Bed Non Smoking
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Standard Room
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Room With City View
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Accessible Room
x4
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Accessible
Grand
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Grand, Accessible
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8.5
1,155 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Jose
8.2
January 2025
Value, lobby area, location, breakfast, coffee machine, view from the top floor. Employees were nice.
Elevator is always stinky (smells like humidity inside the wood paneling), the room a/c is always on and has fixed temperature. It was freezing cold (uncomfortable) and had to call the lobby to arrive with an escalator to manually turn the temp up (lol). The employee was nice though. The ceiling had MOLD on the area closest to the a/c which was on all the time. It was also kinda noisy. The tv had horrible tv channels. The room could use a bit of decor, it felt very plain and boring (not in a nice minimalist way).
Wanda
8.2
January 2024
I liked the friendly staff and the beautiful path to go to the rooms. You transported me to an enchanted world. The shower was extraordinary with the aromatic soap. I really enjoyed my shower, after traveling the whole day from San Juan. Thanks. Keep the good work.
The beds need a comforter. It was kind of cold. A good soft comforted was needed. My TV didn't work, but it was more than fine with me.
Lillian
8.2
October 2023
that is close to everything in town hotel was clean and employees were nice and friendly need to better breakfast
eed to better breakfast eggs were cold and there was a gentleman serving the brekfast eggs not enough and hotel was full everything was cold room was leaking in the bathroom and room smell like milddew i called the front desk and been that they were full no rooms to move us so we ended up staying in the room the send some one to clean roo again but still leak in the ceiling and safe was also nor working
Ruben
8.2
February 2025
I really loved the place and how clean it was
I didn't like when I went for breakfast at 9am it everything was empty...I waited for the employees to put some more and when It was 9:15 am I decided to ask the girl and she told me that because it was almost 9:30 they weren't going to put no more.... boom
Edson
10
April 2025
Hotel Mayaguez Plaza, BW Signature Collection was easy accommodation. The staff for all shifts were very friendly and attentive. Jennifer who checked us in was great and attentive. Muchas gracias a todo el personnel del hotel y Naomi de housekeeping.
Envious2**
8.2
July 2024
Lovely repurposing of a historic building in the center of town. Very friendly and proactive staff. Great location for exploring Mayaguez. Comfortable bed! Great eateries at walking distance!
Center of town means that we're were subject to Saturday night social activity in the center of town: car horns, car speakers, motorcycles at one point.
Carlos
8.2
April 2024
The breakfast was good as was the location.
The furniture in the rooms needs updating. Very strong wood smell. The noise from the street in the room we were assigned was sometimes annoying.
Stephanie
8.2
January 2025
Appreciated the availability of filtered water. Friendly staff Can’t beat location to plaza and walking distance to couple of restaurants. Parking available
Room was really cold and couldn’t be adjusted Breakfast hours not made clear
Tonya
10
September 2024
The rooms were clean breakfast was hot staff was very nice.
Rhe location was nice except for the late late night bar activities and the loud noise coming from the streets
Juan
10
July 2025
Overall everything was good.
Cleanliness was excellent, except that in 3 consecutive room service they missed to clean the bathroom 's mirror, but , it's OK nobody is perfect.
Airports
Eugenio María de Hostos Airport
3.7miRafael Hernandez Airport
20.2miMercedita Airport
40.1miAirports
Eugenio María de Hostos Airport
3.7miRafael Hernandez Airport
20.2miMercedita Airport
40.1miAttractions
Gozalandia Falls
15.7miCrashboat Beach
17.8miRio Camuy Cave Park (Parque Nacional de las Cavernas del Río Camuy)
21.3miArecibo Observatory
27.2miBusiness center
Free wifi
Meeting/Banquet facilities
Air conditioning
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Picnic area
Upper floors accessible by elevator
Free toiletries
Accessibility
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Visual aids (Braille)
Wheelchair accessible
Activities
Ping-pong
Bathroom
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Outdoor play equipment for kids
Food & Drink
Coffee house on site
Tea/Coffee maker
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Invoice provided
General
Air conditioning
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Microwave
Refrigerator
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Outdoors
Outdoor furniture
Picnic area
Terrace
Parking
Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Iron
Safety & security
Carbon monoxide detector
Fire extinguishers
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service/Alarm clock
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
Wired internet is available in the hotel rooms and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Public parking is available on site (reservation is not needed) and costs USD 5 per day.
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
Visa,
Diners Club,
American Express,
Discover,
Carte Blanche
This property does not accept cash.
What's the check-in and check-out schedule at Hotel Mayaguez Plaza, BW Signature Collection?
When you book a stay at Hotel Mayaguez Plaza, BW Signature Collection, you can access your room from 03:00 PM and should leave by 11:00 AM.
Can guests park for free at Hotel Mayaguez Plaza, BW Signature Collection?
Yes, there is parking available at the Mayaguez Plaza Hotel; SureStay Collection by Best Western. The parking is conveniently located on-site and is accessible to both hotel guests and the general public. There is a fee of $5 per day for parking. No reservation is required for parking, making it easily accessible for guests.
What's the nightly rate at Hotel Mayaguez Plaza, BW Signature Collection?
Accommodation at Hotel Mayaguez Plaza, BW Signature Collection starts as low as $109. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.
Which room categories can I book at Hotel Mayaguez Plaza, BW Signature Collection?
The hotel offers queen rooms, queen rooms with two queen beds, and double rooms with two double beds. There are also king rooms with city view available. Smoking is not allowed in any of the rooms. The queen rooms and king rooms accommodate 2 adults and 1 child, while the rooms with two queen beds and two double beds can accommodate 4 adults and 3 children. The bed sizes range from queen to king.
Where can guests find entertainment in Hotel Mayaguez Plaza, BW Signature Collection?
Fitness center, outdoor pool, bar/lounge, restaurant, free WiFi, 24-hour front desk, conference space, concierge services
Can I use my credit card at Hotel Mayaguez Plaza, BW Signature Collection?
Yes, you can use your credit card at Mayaguez Plaza Hotel; SureStay Collection by Best Western. Cash is not accepted, but the hotel does accept Discover, Mastercard, Diners Club, American Express, Visa, and Carte Blanche.
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