The room was good sized, had several chairs. It was very clean and the housekeeping came daily. The fridge worked well. Very centrally located to highways. Many restaurants within driving distance of less than 15 minutes including Burger King, Chilis, McDonalds, Subway. 20 minute drive to central plaza or beach

The room had carpeting. As a result they kept the room AC at 68 so as not to have mold. Very cold even with blanket. AC was reasonably quiet. Even with AC on there was some dampness as I could see by the paper I had out. No mold or smell of mode. Why they used carpeting in tropical climate no idea. There are no other facilities like restaurants or stores within walking distance

-Easy to find / good location -Staff courteous/friendly -nice hotel to stay if you dont want to drive back home and rest after a road trip

-Pool not completely clean, at least that day in the morning (saturda) we didn't see no one cleaning. -Room rug feel.sticky but no beacuse of food maybe a.little.mold -not hotel to spend the weekend donest have anything to do beasides pool... needs to improve facilities area -breakfast can be included with the price you are charging or at least 2 breakfast doest have to be buffet and kids free / if you going to charge for buffet let kids eat free (its hard to pay $16 for 3 pancakes that my daught eats) -the shower faucet was spraying water everywhere, floor/toilet was extremely wet, when you get out

The customer service was excellent. The pool area was awesome. Room was ok.

The chair to get on and off the pool for people with disabilities was not working. I call in advance for a room with accessibility but they only had a safety bar and that's it. It was hard to move around in the room and the bathroom with my weelchsir.

This is the third time we have stayed. The pool was way cleaner than the last time, the room was very comfy and the pool view was wonderful. I loved that they put our rooms together.

The hotel doesn't have options for eating besides the $16 breakfast per person which isn't worth the price. They should have a restaurant or other option for eating inside the hotel. We wanted to pay for the extended late check out but $100 for 3 more hours is too much. They should have a better price range.

Caribe Hotel is excellent, location,rooms Staffing very professional and helpful. We came for an emergency situation of power outage in the Island, our stay in San Juan didn't have any power, so we have to go to a Hotel and the Staffing where able to accommodate us immediately. I hirelly recommended this place ,I will give 10 stars if I could it .

Nothing

The customer service was excellent. I needed hot water and didnt have for water and they gave me two bottles. They asked me if I was ok and I said yes. Very inviting people.

The carpet has to go, use tile or wood. Brighten up the rooms, the style is very 50s unpleasant look and smell.

Staff attendance makes you feel comfortable. Enough parking without additional charges. Good swimming pool.

The swimming pool disponibility should start by 8 am. Maintenance of facilities needs improvements. The offer of beverages while using the swimming pool should be considered as well as snacks and appetizers.

I like everything in the hotel. The staff and the rooms , parking and the pool was great and comfortable. I recommend

Room was clean and large.

During check-in I had to complete a document. They requested that I give my spouse name. I feel that it's a invasion of privacy. Also pillows were hard as a rock. But overall I was impressed with the rooms.

This is a pretty traditional hotel. The bed was comfortable and the staff pleasant. We were within an easy driving distance of Ponce's city center and the property was well secured.