The hotel looks fairly new. Although we did not use all its facilities, it has all the amenities that a hotel should have. Good size room, comfortable as is the bed. We will definitely stay again the next time we visit the southwest area of the Island.

As I mentioned, the hotel looks new but there are details that can be improved to keep it spotless. The front desk clerk was not present on occasions and our room was not cleaned on our two night stay. The air conditioning is locked and cannot be controlled to the guest's liking.

Very close to family members and very fair the room price rate.

Need to control the hot water tempeture by health codes. Shouldn't by over 120°. It was extremely hot. Very dangerous for kids in the bath tub. TV system kinda complicated that you have to program your cel with the tv station to watch any channel desire.

Clean and centrally located with a friendly staff. Hotel restaurant and bar were reasonably priced. They have a backup generator and when the whole island lost power they didn’t

Room was a little cold and the thermostat was not adjustable. Just used an extra blanket.

The staff were all extremely friendly, kind, helpful.

the a/c could not be controlled by us, they have it so that a staff member must be called to change it. and ours was probably broken in some way because it was always freezing (we had to ask for extra blankets) and although staff members tried twice to make it a bit warmer, it never changed. Also, the rooms had no place to sit at a table. Also, the lighting in the bathroom was terrible. None of this was the fault of staff working there, but rather the fault of management.

I did not eat there because the restaurant was a little odd, it was almost always empty, and it had a big flatscreen TV with an image of a fireplace on it while it was hot outside. The location was perfect and the staff was very friendly.

Again, the big TV in the restaurant with an image of a fireplace flickering was just weird. I seem to be one of only a handful of guests and never ran into anybody else in the hallway. So that felt a little strange too. But that is really nobody’s fault. Maybe they were just slow. Overall I really like the place and I am glad that I found it. I will definitely stay there again.

Staff was friendly and helpful. Loved that it was clean and quiet.

Parking facilities are not good. I had to go around the block several times to find Parking because the town church is right in front of the hotel. Need to secure guests parking.

Everything was great

One worker from the kitchen I hold the door and did not even say thank you she kept on her phone the noise and music of the cars driving with loud music really need to change

Great location. I’m glad that Peñuelas finally has a nice hotel and a good restaurant.

Our room had a nice view of the mountains but the windows were filthy and could not enjoy the view as much.

Excellent place for quick or extended vacations at excellent prices. Closer to Ponce and shopping centers. The Restaurant have top level plates at excellent price. I love this place.

Nothing discomfort to mention.

Big spacious room and good size bathroom too. The room and bathroom were clean and great.

Our room is ice cold when we arrived and we were not able to change the temperature ourselves.. We had to call reception and they told us we weren't allowed to change ourselves so they had to come and change the settings.