I recently stayed at this beautifully decorated hotel and was truly impressed by almost everything. The French-style décor is meticulously done, the facilities are spotless, the breakfast is delightful with a French touch, and the outdoor seating areas offer a perfect setting to relax and enjoy the surroundings. It’s a place that clearly aims for excellence. However, I was very disappointed by one important detail: there was no complimentary drinking water or coffee in the room. Despite having a water boiler provided, I had to buy a bottle of water from the hotel restaurant for €5 — which felt excessive, especially given the lack of nearby supermarkets. This made me feel like it was a deliberate choice to generate extra revenue rather than offer basic hospitality. This policy is particularly frustrating because the hotel is otherwise so close to being a five-star experience. I was told the hotel is new (opened just a month ago), so I sincerely hope they reconsider this policy. Offering guests something as simple and essential as water in the room would make a big difference — and would align with the high standards they seem to be striving for in every other aspect.

Lack of complimentary water in the room

We were here 5 years ago, and were absolutely overwhelmed by this oasis of beauty. So glad to see nothing has changed, if only for the better. Excellent restaurant and breakfast. Excellent bathroom. This is one of my three favourite accommodations in the world, the other two being Stary Mlin in Upalty (Poland) and Ivan Apartments in Skopje. Too bad it is so far from home, but we will definitely be back nevertheless.

Yes, the fridge in the apartment is a joke, the bed is a little too soft and the AC a little weak... but who cares, you cannot help but love this place! You do forgive your loved one some imperfections, right?

The room was large, tastefully decorated with an amazing view of the garden. Very clean and well appointed. Breakfast was great too, with a wide selection catering to all tastes and a wide variety of homemade appetizers. The garden and domain were amazing: well kept and very clean, full of flowers and ceturies old trees. Always quiet, with just constant bird song as a background. The restaurant was beyond any expectation, with a very wide selection of choices. Everything we tried was very nicely cooked and plated. The drinks were also well prepared, and everything was at a fair or even low price. Eveyone at the property was friendly and always looking to make guests feel welcome. Smiles all around and a great atmosphere. We will return any and every chance we get!

Palatul Brukenthal Avrig is more than just a place to stay; it’s an experience. The blend of historical elegance, modern comfort, and unparalleled service creates a perfect setting for a memorable getaway. Whether you’re a history enthusiast, a nature lover, or simply in need of a relaxing retreat, this palace has something to offer. The dining experience at Palatul Brukenthal was a culinary delight. I wholeheartedly recommend this exquisite destination for anyone seeking an exceptional weekend escape.

There was a minor issue with the shower drainage, which was slower than expected and led to some water pooling in the shower area. This was a bit inconvenient but manageable.

Excellent Location. Parking space free. Personal very polite and ready to help you with everything you need. Breakfast wat good and had everything. The personnel from the restaurant were extremely polite and treated our child very nicely :) Highly recommend the place. All in all a pleasent experience, but will nor rebook in cold season.

The heating didn't work for both nights. My opinion is that when you know you have guests coming and they also have a 1 year old child you check if the heating works. They tried to fix it but with no success, finally they offered us a radiator. We were also offered the option to move into a double room but we refused, we booked an apartment because that was the type of accommodation needed.

The room was large and clean. The staff is very nice and accommodating, good food and great garden space. We had access to the pool, which was actually across the street, but it was a good experience. Good place for families with small children.

The lack of air conditioning in the room was an issue as we stayed during a heat wave, and the playground area could use an update. The bathroom was nice, modern, and large, but it lacked hanging devices for the towels, and the floor tiles are really slippery once wet.

The grounds are beautiful and well kept. The restaurant is fancy and it has a very nice (and romantic) atmosphere. The food was good, the breakfast spectacular. I loved in particular the honeycomb. For us as a family it was convenient that the rooms are very close to the restaurant and to the playground.

It is a bit strange that the rooms are particularly basic and small for such a fancy location (and restaurant).

Everything was excellent! Beautiful location! The hotel is located in the ancient orangery of the Bruchental palace and has a beautiful garden and access to a nice swimming pool, across the road at Vila Rosalia. The restaurant is very good, with a rich choice of quality food.

The mattress and the pillows are not very good. The Bruchental palace is in terrible shape but will hopefully be renovated soon.

The place is very nice and quiet. The restaurant outside was very beautiful, situated in the garden. The food was tasty. The appointment we stayed in is probably the biggest one we have ever rented. The kids loved it. The breakfast is great.

The AC in the room wasn't big enough so it was quite warm during the whole night. Most of the staff don't speak English. But they were all very polite.

Everything, the domain is absolutly wonderful and deserves to spend more days there, u will not get bored. I guess in summer the swimming pool is also open (we have been there in May, and it was not filled up yet) Also, a nice surprise it was the kids playground, I did not expect to have such thing there :)

We have been in low seasons, and therefore thebrekfast was organized individually, not as buffet (and the choices were a bit poor). I guess in full season is better - but is just a guessing