It is very quiet and remote good for 3-4 days. The staff are amazing and very friendly and welcoming. We had an extra late check out which was amazing and it was an overall very positive experience.

There are no water activities. There should be more activities available on the island. If you want to snorkel you have to pay extra which doesn’t make sense. Also even if you have half board they usually have an extra charge for themed dinner nights. The boat trips to the other islands are overpriced. Also, the pools need to be heated because it is too cold to swim in the morning we have to wait till after 12 for it to be warmer.

The staff were amazing, smiling faces all around. The establishment itself was equally impressive with all type of basic necessities that any tourists can think of such as a gym, a spa, a kids club...etc. The different type of cuisine every night made my stay even more unique. The Tandoori night, the Sushi Room, and The Arabic food all gave me a refreshing experience of what quality food can be. Furthermore, you can visit all the designsted locations within the facility with only one text to the reception and they will send a buggy within few minutes to pick you up and deliver you wherever you would like.

At the moment there are no direct flight to Praslin Island where Rafelles hotel resides. Therefore, a pre arrangement must be made to reach the the island. Which was a bit difficult with me as it was raining heavly.

Everything!

Out of your control but I found a spider 🕷️ on my toothbrush 🪥 and a cockroach 🪳 came through the sliding door.

The facilities,views and the staff members,Aaron is the best,the inside of the villa meets the expectations

I am sorry for the efoort done by the people working there to make our tine spent there amaizing but this must be said. The Resort needs maintenance done on the villas, outside wood needs paint.metal parts are rusted and the pool is missing the light and some mosaic

The first thing that captivates you is the awe-inspiring splendor of the resort, perfectly nestled amidst the lush flora and fauna of this extraordinary island. The property is meticulously maintained, boasting impeccable cleanliness, and is a sanctuary for various exotic birds, along with a charming small tortoise sanctuary. To reach Curieuse Island, a mere 10-minute boat ride awaits, conveniently arranged by the hotel for you. Not far away lies Anse Lazio beach, renowned as one of the world's top 10 beaches. The culinary experience is unparalleled, with top-notch chefs preparing delectable dishes. The staff goes above and beyond, welcoming you with warm smiles and accommodating your every need with utmost grace. Without a doubt, one of the most indulgent and delightful places I have ever had the pleasure of staying at.

Generally it was a great stay, hotel staff are lovely and very supportive. Always keen to help. The rooms were large and the view is breath taking. The facilities were great. Food options were also great.

More kids activities dor older kids. Keeping room doors closed in order to keep insects out.

Perfect place!! Kind and friendly staff Delicious breakfast Large pool with access to the

As part of the half board you don't get drinks, they add a lot of money just for the bottle of water The hotel is expensive and therefore it is appropriate that the water be free

Staff was very responsive and tentative. Wi-Fi speed was great. I had a problem with my personal controller - it was not updating the software/connecting to Wi-Fi and the IT guy (Deven was his name I believe) came to our room and fixed it. Great service! The buggy service was pretty good, I think only once in the early morning for sunrise they took longer than normal to come pick us up. The beach below hotel was great and overall, hotel is in a great location. Our actual room is we very impressive and the private infinity pool was incredible. It’s located nearby Anse Lazio the most popular beach - less than a 10 minute drive away.

Although the dinner was great, it was astronomically over priced at over $300 for two people excluding alcohol. Breakfast buffet was very impressive with unique and what seemed like unlimited amount of different food options. We only ate dinner at hotel once due to the price.

Since entering the hotel at the reception it was a good experience. The views are super amazing, it is a large resort and scenery views are everywhere. The staff were very nice, especially Andy the buggy driver. The room was exceptional, we really liked the facilities that covers all your needs and we enjoyed the private pool. The beach is amazing, calm waves and crystal clear water with beautiful scenery. We had a romantic dinner at the Pan-Asian restaurant where our waiter mohammed provided excellent service and was very kind.

That our stay was short

The accommodation is spacious and the views amazing. Slightly dangerous steps in the bedroom though. All staff are very friendly and super helpful.

For a hotel of Raffles reputation and the price being paid, the service levels are not as attentive or proactive as they should be. However, the food quality and choices are very good and the breakfast was amazing.