One of the best locations on Grace Bay. Food was excellent.

Concierge service was lacking to non existent. When we arrived we were assigned a 'personal Concierge.' We only got one response from him when we inquired about beach services which was rude and not much helpful. We attempted to get an airport shuttle through him 5 times without much success. Disappointing

Fantastic hotel, outstanding location on Grace bay beach, very nice staff , liked the personal concierge, the services on the beach , the Infiniti restaurant ...everything !

Nothing to do with Grace Bay club which respects the environment .... but still wondering how the construction of a tower building for Ritz Carlton hotel could be authorized on the bay ...thanks god , no direct view on it from Grace bay club hotel

The staff was amazing, especially our concierge staff Fredna. The property looked good overall, but some things were starting to show its age and needed some updating and replacing. Breakfast was just OK. The grits and home fries or cold every day. Dinner was great with the exception of one meal. Menu options were a bit limited though.

As mentioned above, the breakfast was not very good. Some things were cold. Some things did not have a cover and they were flies crawling on them. The breakfast pastries looked a bit stale. Also, for the price, it would’ve been nice for them to have some good entertainment. For example, at dinner time a violinist on the weekends would’ve been a nice highlight. The mixed drinks were no better than an all inclusive.

The breakfast was included with our villa. They had everything you could want for breakfast. A big variety of breads, salads, fruits, eggs, meats, yogurts, cereals. We could order eggs Benedict and omelets. The coffee was good and service was pleasant. The room cleaners were quick and thorough. They were able to keep up with the sand we tried to avoid bringing in to the villa. the kitchen was clean and we had bottled water stocked in the refrigerator. Although no one got ill from drinking the tap water. The concierge team brought a couple of bottles of wine and cheese trays to help me celebrate my retirement. It was a nice surprise and very thoughtful. We didn't have to make too many requests and when we did it was taken care of promptly.

Unfortunately remodeling was being done on a few units and the construction noise was loud if you were outside in the garden areas or at yoga. But did not disturb us while inside or at the beach.

The breakfast was amazing! Many wonderful choices in the buffet and they also prepare omelets and other items to order. The service from Beatrice (Manager) Elmina, Sonny, Rachel, Christopher and Junie was top notch and always started our day in a happy way. Our concierges, Tiffany, Franklyn and Sharlette were very helpful.

My wife and I are definitely returning to Grace Bay Club for future vacations. As for the staff they were very welcoming and treated us just the way we would want to be treated, special thanks to Patrick and Fredna who payed special emphasis on everything that we requested and did they're job as professionals.

this is our second trip to GBC… The staff went above and beyond to make our stay fabulous I cannot say enough about the staff!! Shout out to Ramsey and Tiffany who were so accommodating! we were there celebrating my birthday and our 30th anniversary. We had a fabulous villa suite with perfect views. The crew at the estate pool and beach were outstanding! Anything we wanted from beach set up to lunch , drinks , water & ice ,extra chairs ,towels they were right there! Big shout out to Armado , Moses, Helen ,Pauline ,JImmy, Melissa , Natasha!!! 👏🏼👏🏼👏🏼 Definitely make reservations at infinity , you will have the most incredible dinner and the view is spectacular… Shout out to Olga , she made my birthday dinner so special! it is centrally located to walk into town and a short taxi to other restaurants near GBC looking forward to our next trip , cannot come soon enough… Thanks GBC for the memories☀️

Having a personal concierge was amazing! The location was perfect, in the heart of the hit spots. The staff was very accommodating and the property was beautiful including the pool.

It is pricey. The food at the restaurant was pricey for simple things like a burger.

The property is waterfront and many of the suites open to a patio with a view of the ocean and a pool. The Infinity Bar and Restaurant are on the water and offer breathtaking views of the sunset.

Perfectly located close to the best of Grace Bay with the best restaurants out of the hotels on that side- Infiniti is 10/10 and the best chilled evening bar. The grill has great food for day time as does the Taco Bar. Hotel is clean, bright, amazing pools & service is 10/10 The views from the hotel are stunning!! The rooms are spacious and we were upgraded on arrival. Housekeeping is fast and truly amazing the room was spotless and organized every day. Austin/Fitz went above and beyond to get us all our reservations.

The gym machines are badly equipt a LOT of attachments missing from the machines. No rope cable, padded bars, ankle cuffs for the cable machine ((for example)) and what was there attachment was old and basic. It is a small niggle in an otherwise perfect stay!!!