I think the location was nice, had to walk through a weird alley to get to the beach which would help if it had lights or a paved way but still very helpful . Everyone was friendly and staff were so willing to help with a smile on their face . The water in the lobby should be also presented to the hotel guests too!

The wifi at the lobby was not working , they charged me at the hotel which was in American currency so my exchange rate did not reflect the amount on the website . Two Costco water bottles is not enough for the entirety of the stay and should be replenished Everyday. As well as breakfast should be included to promote eating at the resort .

What we love is the staff. We travel with a 4 year old and they go out of their way to high five him and say good morning. The grounds and pools are lovely and quiet. The restaurant addition this year was a plus and they will deliver to the beach.

We love our 2 story suite, but the kitchen is missing some necessary cooking needs, like baking sheet, cheese slicer, drip coffee maker. (awesome blender though). The bathroom faucets feel like they may come off in your hand or come away from the wall.

Loved: - Quaint custom decor! - Drink service upon arrival and while at the pool. - The amazing staff! - The thoughtful rides to the beach - The amenities, i.e., Nespresso machine in my room, Loccantine free products, makeup wipes/towels, ipad in room, easy access to Netflix, apple TV, etc.! - The resturant was delicious! - THE ELECTRIC BIKES!! - Food service on the beach!!

- The normal bicycles (need new ones) - Rooms are small (I had a double bed room) - The room AC was wacky.. (super cold or hot) - The resturant should have a late night menu and room service! - The hotel should alert guests of “red flag beach days, in advance” - electric bikes need maintenance!

We truly enjoyed our stay at The Oasis at Grace Bay — everything from the peaceful surroundings to the beautifully kept grounds made our visit unforgettable. The location is perfect: just a short stroll from the beach, yet tucked away enough to offer privacy and calm. A special thank you to Nev and Stacie for their kindness and warm hospitality throughout our stay. Their attentiveness and helpfulness made a genuine difference and added a personal touch to our trip. Highly recommended for anyone looking for a boutique-style escape in Turks & Caicos. We can’t wait to return!

Nothing

The location is fabulous and the beach is just beautiful 🤩 Although it was much busier this year.. ( we’d just come from Grand Turk and pillory beach ) The hotel is a boutique hotel so is small compared to others in the area but it is really nicely done with a reasonable restaurant on site. There are free bikes both electric and normal to use which was also great and meant we could explore other areas. The staff work really hard and are always on hand to do there best for you the guest. We were particularly impressed on the day we left our flight back to the UK was late, they offered us a complimentary room so we didn’t have to stay by the pool all day and we were able to have a shower and store all our luggage. This was absolutely great

I am allergic to feather pillows and bedding and the hotel hadn’t got anything else. They did everything they could though to make sure I was comfortable.

The restaurant that has been open for a year now is very good. They also deliver to the beach. It has a large menu. The staff are very good at trying to bring you things your cooking facility lacks, such as a coffee maker (vs the espresso maker usually in the room). In both suites the dishwasher is not mounted properly and if both shelves are open, it feels as if the entire dishwasher is falling out of it's place.

This is the 4th time I have stayed at the Oasis. The price keeps going up higher and higher but the amenities are the same. The staff is wonderful, but I was very disappointed that when I booked I was shown pictures of the suite I have had the last two years,(suite 202) but when I got there we were booked into 203 which is much smaller and yet I was paying much more. This was disappointing.

Arrival: Was greeted by friendly staff & offered a welcome drink. Our room wasn’t quite ready so we went to have lunch at their restaurant which I thoroughly enjoyed. Room: It was clean! They decorated it for our Anniversary which was so sweet. I loved how they go the extra mile to make sure you have things you will need in the room. I had lots of make up wipes, black towel/wash cloth to use for your face. They had slippers and robes are in the rooms. There’s a first aid kit in the room also. The room isn’t luxury at all but we wasn’t looking for that. It was everything we needed without a huge price tag. It was clean, smelled great and the staff was always around if you needed anything. Property: The property is so beautiful! It’s not a big property & you didn’t have to do a ton of walking to get around which I like. The pools was very clean and there’s plenty of comfy loungers around the pool and they put out towels. Beach: Absolutely breathtaking!!!! It’s a short walk from the hotel. However; they have a got cart shuttle that will take and pick you up. When you get to the beach they have staff waiting to give you towels and the hotel has its own chairs and umbrellas so that was nice. Also you can order food/drinks from your seat. Customer Service:REMARKABLE!!!!!!! I really truly enjoyed my stay here. I was so sad to leave. Everyone was so pleasant and willing to help & assist in any way. They ordered our taxi service for us when needed. Food: The restaurant is so yummy!! We ate breakfast there every single day. Had lunch there twice. The jerk chicken wrap AMAZING!!! I highly recommend this place!!

This property is located in one of the nicest areas of the Graceway strip. The property itself features a very nice design, all the buildings are surrounded by greenery and it has a magical quality to it. We stayed in a simple room which was super clean and designed very nicely. The balcony had a nice setee and it was enveloped in palm trees which provided privacy. Although the property is not on the beach, they have their own area on the beach with superb services (lounges, umbrella, towels, pillows, an electric shuttle service that is at the guests' disposal 7am to 7 pm. You can also walk to the beach. The property features a restaurant, which has decent prices compared with surrounding restaurants, excellent food and even better atmosphere and services. Did I mention design? The restaurant itself features some interesting design concepts. Honestly, when we compared the price we paid compared to surrounding mega resorts, this is phenomenal value for the money.

Our only issue is that in the evening you can hear a nearby restaurant with loud music (which is not in control of the property), but fortunately, you can close the balcony door, turn your AC on and you can sleep very nicely. Also, the bathroom, while nicely designed esthetically, could have a few more hangers for towels, and the shower design, while pretty is not very practical, there is no way to contain water splashing all over the floor.

First off, the location was fantastic. It is walkable/bikeable to many restaurants and shops within about 10 minutes. There are electric bikes you can use which were fantastic to ride to nearby locations. There is a golf cart which will take you to their private beach access between 7a-7p on Grace Bay Beach (or you can walk the 3-4 min). When we checked in, we were greeted with welcome drinks and the kindest staff members. The hotel facilities were meticulously kept. The two pools felt like a true oasis. The hotel restaurant was delicious! My fiance and I got engaged on this trip and we will most definitely be returning to the Oasis!! Don't hesitate booking, you will not be disappointed.

Great staff and clean facilities. Nice to have a restaurant on the property and the beach was beautiful with plenty of chairs.

Loud music across the street started at 10 p.m. and lasted until nearly 2 a.m. the next morning. This happened at least 4 of the 8 nights we stayed. Loud enough to keep us awake those 4 nights.