I will start by saying, everything was superb. The staff was great, from the welcome team to the wait staff, bartenders, housekeeping, tour desk, security and the event staff(Smiley, Coco, Tishane, and Chikoca). Unfortunately, I cannot remember everyone's name, the hostess at the Fire and Ice was wonderful. The food was awesome! Wait staff were very accommodating. The pool was great, having a bar there was nice. The special nights were great as well.

The resort is a bit away from shopping, bug bites on the beach, bathroom floor was slippery when wet. The store could have had a few more souvenirs to purchase.

Friendly staff! Always ready and willing to help. The overall atmosphere was luxurious and of course beautiful. I loved the gym!

Very small beach. There were only 3 restaurants in the resort to choose from but they were only open certain hours/ days so we had to leave the resort a couple of times for dinner….Which you don’t want to do when you book all-inclusive.

We loved many things about Blue Haven, but our favorite thing was the friendliness and courtesy of the staff. Everyone was helpful, kind, and accommodating. The food was great. The drinks were great. And the service was great! The Alexandria was closed and under construction, so they offered us a shuttle to a private beach. Our driver was one of our favorite people we met on the island! They packed us a cooler and lunch and we had the most beautiful and amazing beach almost to ourselves. I can't say enough about the beauty of the water. I have never seen the ocean so turquoise and clear!

The only thing I didn't love about the resort is the location. It is a marina resort, which we knew going in. I like being able to take walks on the beach, and was not able to do that due to the small beach. It is also a little ways from town, but we were able to take a taxi into town to visit some of the local shops and restaurants.

The property was small and very well maintained. The hotel and rooms were kept immaculately clean. We had 2 bedroom suite and it was huge.

We opted for smaller hotel for relaxation away from main Grace Bay, however the entertainment was almost non existent. Maybe a little more upbeat for few hours in evening would have been good. The sun beds need to be better for cost.

Beautiful location, gorgeous grounds and immaculately clean. Not crowded. Awesome gym. Good (but not great) food.

Our room was a king suite with a balcony which was gorgeous and clean - amazing views. However, there was an adjoining room separated by a door. We could hear EVERY SINGLE THING our neighbors did next door and they were not loud (except when they were getting busy or fighting which happened a lot). The staff were nice but not great a communicating. And I understand there are margins of profit that need to be maintained, I would have expected a little bit better service. Waiters on the beach would pass us by without taking our order.

Staff is very friendly and helpful. The property is extremely clean and well taken care of. Very relaxed environment and never had to worry about finding a beach chair in the morning. Room was extremely clean and always cleaned before noon each day. The food and staff at Salt were great--lots of options. Pool bar and 360 bar were also great. Lots of nice music and entertainment. Fun beach time activities. Fire pits were nice to sit around at night too.

The food at Fire & Ice was okay--pretty upscale and modern. The breakfast and lunch options could have been better--maybe more buffet items? The fish fry (the only open dinner option on Monday nights) was not so good, most of the food was cold outside sitting in the catering tins. Wish we had known what all was in the market on the property. We didn't go to until the last day (no one really talked about it while we were there) and wish we had checked it out before then-iced coffee! snacks! souvenirs! I also wish there was a better system for the shuttle to the other resort. Those could be crowded and you had to make sure you got in line early so you could get on it.

Everything was excellent! The beauty of the resort was matched by the friendliness and support of all staff. Upon our arrival the office staff was so welcoming, Winchell served us a fantastic rum punch and brought us to our penthouse. During the week of our stay, Dio saw to our every need, Garth, Patricia and Romario were so kind and helpful regardless of the meal we were sitting down to. The food was absolutely incredible as well! Janet, Natalee and Sly made sure that our cups were always full whether we were at the swim up bar, or the bar at Fire and ice. I can't say enough about Blue Haven except that my family and I hope to return soon.

No complaints whatsoever.

The property was beautiful and low-key. Everyone was helpful and friendly. You can take the shuttle to their sister property for a more lively atmosphere. I didn’t want to leave!

Very chill vibe. Not too crowded and had a great view. Staff was friendly and the shuttle to the sister resort was timely and allowed you to take advantage of additional restaurants, amenities and Grace Bay beach.

Location is off the beaten path and that made it more difficult to get off the resort and into the main shopping area. Taxis are easy to get into town, but exceedingly difficult to find on the way back to the resort. Restaurants were good, but limited choices at Blue Haven. The shuttle that allows you to go to the sister resort mitigated that, but we felt that all the restaurants had the same feel.

I enjoyed the laid back atmosphere. Everything we needed was close by, the beach was great and so was the pool area. The team at the Jammin by the Sea were wonderful. Reggie and Patrick are very hospitable and the cook, I wish I got her name but she was great.

I wish the lunch and dinner menus came with specials. the same options day in and day out would get old had we stayed longer than we did.