It was clean and covenant.

I had requested an early check-in, and they said call the day before. Tried checking in at 3 and they said the room wasn't ready. Check-in was at 4. They didn't let me check in till about 415.

The size and location were excellent for us.

Over all I can't complain.i had a great stay thank you

Customer service

Booking.com never put in my reservation and never refunded my deposit. I'm never using booking .com again

Nothing

The air conditioner was so loud. It sounded like a motorcycle going down the road. There were no lamps in the room. The chair and table should be put out by the pool. There was no shampoo or body soap. There was no place to plug in my phone charger. There was trash in a cart in the hall from the day before. The laundry cart was also in the hall outside the room.

It was conveniently located

Room smells like pee and bed was awful, the bathroom was a little dirty also

There was no breakfast coffee and Tea so that was a lie the maintenance on it is no pride in ownership would be a nice way of putting it to me I think Skid Row would have been cleaner

Air conditioning didn't work had three different rooms till we found one that worked and then I had to turn it off middle night because it got too cold which is better than too hot I got a ticket for no front license plate from a Hesperia San Bernardino Police Department Sheriff's Department I should say did all you can do is pay it $108 there's no going to court have to send it to Newport Beach for them to receive it within 21 days or they go after you for who knows what was just unscrupulous I had a moving permit in the windshield and he put the ticket right next to the moving permit from Nevada so there was nothing good about the property I couldn't even wake up in the morning and if I find out 5:00 in the morning that I had a ticket on my windshield it ruined my whole day and I checked out because why would I want to get a ticket the next morning for no front license plate till I can get to DMV in California to get a registered I expect to be refunded for the night stay because it cost me $108 for a parking ticket they should not have been allowed on the property my opinion morally it was a cop that was not well trained and didn't care that bothered me more than anything else that someone would do that to me when I paid $8.25 for a moving permit from Nevada to California

They canceled my room and then gave me another one that canceled. The room was dirty and in need of a complete makeover. The beds and pillows were horrible. Didn't give us towels, although we asked several times, and they locked us out of our room.. it said there was breakfast, but wasn't they let all the homeless drink all the coffee .

Everything

No breakfast for us.

The whole place smelled horrible, like smoke and weed.