The front desk staff were exceptional in their sphere of work, specially Rhea and Lina, to mention one such, they made sure my late birthday was celebrated again with the pastries provided for that sake Glad buggies were provided as it helps moving around the terrain.....the lush greenery inside and surrounding the property are well maintained which was so good and lastly the housekeeping too were too good in providing and facilitating our requests

Mainly for the cost of stay and keeping in view that other eateries are further away from property lunch/dinner should come along the package it saves us time and money. Secondly, having a water body close enough but have no access to it was very disappointing Also activity like bamboo rafting, boat rides are all hyped and has no much fun, so not recommended

Location and views are breathtaking

Was super tough to get food and drinks ordered and delivered. Staff was not very courteous , they were stuck into processes that were not customer friendly. Very disappointed this is not the Taj service I expected. Oberoi hotels staff customer service is a lot better. Taj is losing its edge on customer service at least. Staff didn't even know breakfast timings!! For this pricing it was definitely not value for money. Maldives water villa with pool in a 5 start property are half the price ...

the property is beautiful the location is breathtaking. the food was nice and staff were very hospitable. the rooms were very clean and had everything you need for a comfortable stay . you also have leisure activities and the rope cycling was my personal favourite

the quantity of food is unpredictable so it’s difficult to order and you need to wait quiet a while for your food . the property is still being built so there are some shortcomings

Great staff. Nice spa - good treatments and also options for couples. Bonus of complementary yoga very morning (thanks Vikram!). Nice cocktails by the pool and Southern Spice restaurant was good. We had a lake view Vila - so you can have a bath looking out on the lake —- all in all great stay. Bonus was trekking - they have an arrangement with a local company with nice guides - the downside was the very high park fees but in end worth it. Recommended.

Celebrating our anniversary at Taj Wayanad was truly special. The breathtaking views of Banasura Dam set a perfect scene for our getaway. The food was exceptional, and the traditional Kerala sadhya at the restaurant was a delightful highlight. The staff went above and beyond, surprising us with a thoughtful anniversary treat that made the day even more memorable. The spa provided a wonderfully relaxing experience. Taj Wayanad combined stunning scenery, fantastic food, and warm service for an unforgettable stay.

Excellent property, great facilities including a spa centre. Several restaurants, all superb. very good breakfast, great choice, great location and good service.

The room was very big but a bit unpractically designed. We would have preferred a small villa with two separate bedrooms with a door between that is possible to close and also two bathrooms.

Absolutely stunning location . Wonderful staff who bend backwards to give you want you want . One can never go wrong with a Taj .. Chef Raj and chef Sanil kumar were constantly meeting us to ensure we were comfortable. We even had a wonderful unique dining experience on our anniversary. Chef Sanil was personally involved in curating the menu. The Manager Restaurants , Mr Sajjith was exceptional. He was attending to us everyday and even making some cocktails with the limited inventory. Some people who made our trip memorable were - Sajjith , Raj & Sanil , Akshay and Ameer ( interns ).

Under staffing puts pressure on the overall service . The staff were struggling with table clearance during breakfast and dinner. Need to have more staff in the Shamiana ( especially balcony side ) which has heavy traffic. Liquor in the bar was inadequate. There was no angostura bitters ! No selection of imported wines ?! . Anoop was struggling with making cocktails .

Great property. Great location. The southern restaurant staff were Good.

The restaurant staff in the Multi cuisine restaurant were arrogant. Including the Chef. Need training to handle customers. Serve half cooked pasta, then they try to argue, saying that is how it is cooked. Don’t even have the courtesy to serve food in a fine dining restaurant.

There is nothing not to like. Everything was exceptional especially the staff. Right from the buggy drivers, waiters, chef... everyone makes the stay at Taj an excellent experience. Special thanks goes to Restaurant manager, Mr. Sreejith, main chef Mr Raj mohan, all the waiters and house keeping staff. They go above and beyond expectations. Mr. Karuppaya from front office also made it exceptional. Kudos to Taj staff for doing an excellent job and going beyond expectations.

Nothing

The property is a beauty in itself. It is new and absolutely well mentioned. We were staying for 4 nights and the stay, food, hi tea was amazing. The infinity pool is really mesmerising. Family, couples, senior citizen suitable for all. The staff is really helping. Good options in buffet we’re too good. The restaurant staff Mayank, Amal, Anita, Roshan, shubhajit, the front desk Bibinca, shararth. They all were helpful , n extreme hospitality. Will definately recommend. Waiting for my trip again in this beautiful property.