Location, well maintained property, beautiful spacious room, friendly staff, ability to visit the other properties, proximity to the shops.

The floor was quite dirty as I assumed previous guest wear their shoes inside. The hot tub’s hot water wasn’t working so we couldn’t use it in the room. The hot tub at the pool also wasn’t working. The internet & service in the area was quite slow. When reaching out to the front desk of a missing item, they were not able to locate it, pointing to the fact this may be typical behavior for housekeeping staff.

The suite was roomy and very tastefully decorated. The bed was comfortable. The kitchen had all the necessities of home. I loved the view from the balcony. I also loved the washer and dryer and the ice maker!

The first two nights, I had to call the desk because of loud partygoers below me. I waited until 12:30-1:00 a.m., and the noise continued. However, after security came over, they stopped, and it was quiet.

Rooms were big and nice, Loved big hot tub

Nothing

Comfort, view and convenience to restaurants and shopping make it an ideal get-away.

A 4:00 pm check -in is late, but our room wasn’t ready until after 5:00 pm. When I requested a 2 hour late check-out at 11:00 am, I was denied. My reservation for a 2 bedroom unit listed 6 occupants, but only 4 sets of towels/amenities were in the room.

Gorgeous location, spacious room, with comfy beds and overall very clean room. I love the abundance of parking and that it's free. We stayed in a 2-bedroom suite with 5 adults and 2 kids and were very comfortable. not squished/packed in. We've actually already booked another stay in a few months. Although they have a lovely pool area right at the Kohala Suites, do make plans to visit the main hotel where you can enjoy the large resort pool and lagoon with tons of wildlife including turtles and salt water fish. As well as view the dolphins or even paid to swim with them.

Location was about 30-45 minutes away from local (non-resort) eateries, convenience or grocery stores. If you plan to make any meals or just stock up on snacks and drinks in your room, be sure to plan accordingly because the grocery stores within the resort area are very expensive.

Spacious (2 br 2 ba)and great facilities, with access to the hotel and its beach and pools.

Room service did not replace towels. Had to ask. There were ants in the kitchen, although partl our fault for not sealing the bread bag.

This perfect fit for family, queen bedroon, other br- 2 double beds. Nice living/dining room snd great deck/porch with chairs and dining table. Good place.

I thought pictures implied large swim pools near by- no. Handy shuttle to main Hilton complex--stores, shops, market, fun places to go.,, pool close by small.

This property has everything you could want. We left to explore the island but made sure to enjoy the many amenities especially the lagoon

no actual beach attached. housekeeping is only every 5 days. This is a cost saving measure and bot something such an expensive resort should do.

Property was very nice and well maintained. The 2 bedroom suite with full size tub was excellent. Kitchen was well equipped, we really appreciated the rice cooker. Very spacious 2 bedroom. The outdoor seating area was wonderful, we ate dinner out there every night. All the staff was incredible, very helpful and very nice and helpful. Location was wonderful, convenient,shuttle was great.

One small complaint is we felt the beds could have been a little better, they were not horrible by any means.

Clean and spacious very quiet and wonderful staff

We are not big on golf so there were limited other activities and the size of the resort as a whole meant local amenities such as restaurants were very busy at peak times