The reception clerk that handled the check-in, despite looking like a teenager, was THE MOST professional and helpful tourism / hospitality worker I have ever dealt with. Since calling and texting us to know if everything was alright, despite we're arriving very late. Staying on the front desk after his shift ended, just to make sure we had everything we needed and providing all the information with such a clarity and in such an helpful way. This is not a 5-star hotel and we didn't expect this type of service from this "kid" (apologize if he is not a kid, but he looked like on). Very professional! Thank you!

Everything was perfect, given the price / quality / type of hotel

The room was super nice, very clean and comfortable. The room also had a decent size. Super Smooth checkin experience. Overall 10/10 would recommend.

The location is a bit far from Yellowstone, but for this price I really can't complain. The restaurant downstairs was closed for renovations when we visited.

The late check was great and the room was clean and cute. Staff was nice.

It would have been nice if the lobby area was opened up earlier with some coffee ready. It was disappointing to leave in the morning with no coffee in hand. I saw the large coffee makers while checking in the night before so I was not thrilled that the doors to the lobby were locked in the morning. Coffee should be available by 6:30

Very comfortable beds, clean room and a great shower, with even a handheld showerhead, which is a luxury in the USA. Staff is very kind. Breakfast was delicious, not included in the price, but well worth it. 20 minutes away from west Yellowstone entrance. It is close to the highway, but not on it so no sounds of passing cars at night. We were so happy that the night was cool, no need for the AC just opened the windows and no machine noices

everything was fine

The room was attractive, newly remodeled! The beds were totally comfortable and we enjoyed the pillows. The bathroom was attractive. Could have used a non-slip mat in the shower. The staff were accommodating. Very nice. Would recommend this motel. Would stay here again

Breakfast was unavailable to us.

We arrived after dark. After driving for nine hours we were exhausted. As we we approached our room, and went to insert our key..I tripped on your "step down" area in front of the door! It felt very dangerous! Please fix this situation, before some one gets really hurt!

Rooms updated with the lodge feel

A little too.much sound from adjoining room , No coffee in the office like they said.

Beautiful clean rooms! Good bed!

The smell of cleaning products when you walked in the room was overpowering!

It was the cleanest hotel room I’ve ever stayed in. Rooms looked like they were newly renovated. Sheets were soft. Bed was more comfortable than the large chain motel I stayed the night before.

Friendly staff. Nice, clean and comfortable rooms. Convenient location. Good value.

Nothing comes to mind.