I had a truly wonderful stay at the hotel — everything was absolutely perfect from start to finish. The service was exceptional, and I want to give a special thanks to Long, Mey, Nara, Liz, Nisu, Nary, and Meta for going above and beyond to make my experience unforgettable. Their kindness, professionalism, and attention to detail made all the difference. Thank you all for your incredible hospitality — I can't wait to come back!

Huge improvements made in the service quality of the staff. They were always hospitable and friendly enough. But not enough training. Can see a major difference now. Staff are cheerful, problem solving, wanting to help and create comfort. Nearby construction at night impacted sleep in my room - on notification the staff immediately moved me with no headaches or fuss. Upgraded my room to do so. It's a great location, clean, comfortable rooms and now with great support staff. Will be going back regularly.

Comfortable bed. Great shower with unrivaled water pressure. Wonderful attentive staff The rooftop pool is large with excellent water quality. I spent every morning with an iced latte from the Q++ on-site coffee stand on the rooftop deck. Room was serviced each day. The room was very clean.

No light over the bathroom mirror

The rooftop pool was fabulous. The apartment was spacious and comfortable. The location is great - lots of restaurants, cafes and shops nearby.

The smell of drains in the apartment. I bought an air freshener, opened the windows and ran water down the sink to help reduce the smell. The servicing of the room was unpredictable and was after 5pm on two days even though I had been out from 8am.

Nice hotel, we had a two bed apartment which has plenty of space and good facilities. Pool area and gym were fantastic. Nice location slightly out of the city centre, but a vibrant area with nice bars and restaurants.

Breakfast was extra and there was a limited choice available; it was also only available in your room.

Very clean, brand new, and near the Russian market. Good restaurants in the area.

At the corner of a street a little noisy if your room is on this side but not a big problem. It is a apartment hotel with no facility such a resto, bar, etc…. So, not a place to meet people. But the room are great.

Queen Mansion is in an excellent location near Russian Market. The staff were very friendly and accommodating. The hotel was well-equipped and when we asked at reception, we were provided with everything we needed for self-catering in our apartment. The pool is amazing and has incredible views over the city. The apartment was spacious, cleaned daily and very comfortable.

Friendly and helpful staff. Clean modern room. Great location to markets & cafes. Short ride to water front. Toul Tom Poung is a great area.

The smell in the bathroom from sewerage.

The rooftop pool was amazing, we spent our whole time up there. The staff were friendly enough and let us use facilities after check out. Beds were so comfy too!

We arrived during the election and everything was eerily quiet. Not sure if we were quite far out of the centre or if it was just to do with things being closed

Apartman is great, quite place, cozy, comfortable bed, good wifi evrywhere in the building, beautiful view from 16 floor (where's pool), close to everything (with tuktuk), noce neighborhood with good coffe shops.

I didn't have warm water in my bathroom, even when you turn on, nothing happens.