134 reviews
From
$300Calle Penetración, Los Rieles, Gurabo 3, Santiago, 51101, Dominican Republic
134 reviews
1/114
Restaurant
Business center
Free Private Parking
Free wifi
Room service
Air conditioning
Bar
Sun deck
Hotel Casa Jum is a 3-star retreat in Santiago de los Caballeros, Dominican Republic, located about 3.3mi from the city center. Address: Calle Penetración, Los Rieles, Gurabo 3. This traveler-friendly base blends comfortable rooms with convenient access to local sights in a lively corner of the country.
Featured amenities include Pet Friendly (extra charges), Restaurant, Bar, Wifi (free), Air conditioning, 24-hour front desk, Private Parking (free), Private entrance, Soundproof rooms, Mountain view, Garden view, Landmark view, Terrace, Garden, Patio, Sun deck, Non-smoking rooms, Wheelchair accessible, and Tour desk. For added convenience, Shuttle service (extra charges), Airport shuttle (extra charges), Spa (extra charges), Massage (extra charges), and Kids’ meals (extra charges) are available as optional extras.
The property has 134 reviews, signaling steady interest from travelers exploring the Dominican Republic’s northern region and the nearby cityscape.
Restaurante Casa JUM sits at the heart of the stay, offering a versatile vibe that fits families, modern tastes, and romantic evenings. After a day of wandering nearby sights, unwind with a drink at the on-site bar or soak up views from the terrace, garden, or sun deck, where mountain, garden, and landmark scenery paint the backdrop. Soundproof rooms ensure quiet downtime, while a private entrance adds a touch of privacy on arrival and departure.
Pets are welcome (charges may apply), and private parking is free for a hassle-free start to the visit. Cash is the only accepted payment method, keeping things refreshingly simple. Optional extras can tailor the experience, including shuttle service and airport shuttle, plus spa and massage treatments and kids’ meals. A 24-hour front desk and a tour desk help line up local excursions or last-minute plans with ease.
The property showcases a mix of views—garden, mountain, and landmark—throughout its outdoor spaces, including a garden, terrace, patio, and sun deck. Non-smoking rooms help keep the atmosphere comfortable for all travelers, making it a breezy base in a lively northern corner of the Dominican Republic while staying within easy reach of nearby city life.
Closest airports
Cibao International Airport
6.3miPuerto Plata Airport
20miSamaná El Catey International Airport
61.8miRestaurant
Business center
Free Private Parking
Free wifi
Room service
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Terrace
Soundproof rooms
24-hour front desk
Mountain view
Non-smoking rooms
Wheelchair accessible
Patio
Garden view
Landmark view
Picnic area
Garden
View
Free toiletries
Bathtub
Extra long beds (> 6.5 ft)
Bidet
Soundproof
Show 15 photos
Junior Suite
1 Twin Bed
1 King Size Bed
375 sqft
Mountain view
Landmark view
Garden view
City view
x5
+
x3
More details
This suite has a seating area, air conditioning and tile/marble floor. 10% discount in massage service included.
Show 8 photos
Standard Room
1 King Size Bed
205 sqft
Mountain view
Landmark view
Garden view
City view
+
More details
This double room has air conditioning, tile/marble floor and sofa. 10% discount in massage service included.
Show 21 photos
Apartment, 3 Bedroom
1645 sqft
Kitchen
Kitchenette
Balcony
Microwave
x10
+
x6
More details
This apartment has a seating area, air conditioning and tile/marble floor. 10% discount in massage service included.
Show 6 photos
Royal Suite
More details
Show 3 photos
Deluxe Studio Suite
More details
Show 3 photos
House
x3
More details
Twin Room
1 Twin Bed
More details
Apartment
2 Queen Size Beds
x10
+
x6
More details
Junior Suite, King Size
1 King Size Bed
x5
+
x3
More details
Apartment, 2 Bedroom
1 King Size Bed
x10
+
x6
More details
Suite
1 King Size Bed
x8
+
x5
More details
Deluxe, Queen Size
1 Queen Size Bed
x4
+
x3
More details
8.2
134 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Epe
9.1
August 2024
The place is immaculate 😀 super clean The bed and pillows were the best I have had so far
The wait for getting the check in, we arrived 10 mins to 3:00 and it was until 3:36 that we finally got in the room. Also, we ordered food and it took a really long time. But it was good the wait. I was supposed to pay 46 including taxes and I ended up paying $60+ because of the cash policy, even though it says there, I think this clause has to be more visible so people don't get upset as not everyone may have the extra cash to spend.
Albert
8.2
October 2024
The staff are very friendly and professional from the lady who check us in to the gentleman who check us out, they always had a good smile and willingness to assist with any questions or concerns. It’s also located in a nice quiet residential area and although not centrally located to the main attractions is not that far neither, only a few minutes away in a taxi or vehicle.
Dionis
8.2
December 2022
The place and the hotel area is very quiet, safe, it is also very well located. The room, bathroom and reception are clean.
At the time of check-in they must deliver documentation with instructions to and services for the guest. Carry out periodic inspections of the equipment in the room (TV, lighting). Any extra consumption made during breakfast should be invoiced at the end of the stay or notify the contrary in the check-in process or in the recommended instruction sheet for the guest. Have the sheet with the breakfast menu available in the room and in case of having lunch or dinner service, also offer them to the guest.
Jonathan
8.2
July 2024
The lady in charge was very helpful. I arrived quite late in the evening and she got some food for me. Then she provided some tools when my friend had a problem with his car when I left. The room was good and clean.
It is in the city suburbs so not much going on, but that does make it nice and quiet.
Manuel
10
July 2023
Great place to stay , very affordable, they offer food and drinks right there no need to leave ! They have A/C in the rooms , rooms are beautiful and big inside ! Overall a great place and will definitely stay again !
Loved everything about the place
Rosado
8.2
March 2025
Regular
En remodelación
Sonia
8.2
September 2022
Used their pick up and drop off service to the airport; Punctual. Money exchange if you are on a pinch - Because of the price I paid on (booking.com), breakfast was not included; however, I did purchase breakfast and the prices were on the higher scale.
It is not near public transportation or eateries.
Kevin
9.1
November 2023
The staff was friendly and very responsive to my needs. They have 24 hour service and I was able to check in at 4am.
Jamal
10
September 2023
Check-in was very simple, even though we came in late. The room was comfortable and was perfect for our short stay.
Joseph
10
April 2022
Small property but amazing in itself. It's on a small street but the rooms was very clean and comfortable. Ac was blowing me out of the room . Being that it was super cold :) . All the hotel workers and owners was nice . If ever in Santiago I'll book again . Thx for being great.
Attractions
Centro León
1.5miSantiago de los Caballeros
1.7miCathedral of Santiago de Compostela (Catedral de Santiago de Compostela)
3.8miMoca
10.2miDorada Beach (Playa Dorada)
19.8miMt. Isabel de Torres
19.9miSosua Beach (Playa Sosua)
20.3miDamajagua Falls (27 Charcos)
20.4miBrugal Rum Center
20.6miMonument of Santiago (Monumento a los Héroes de la Restauración)
20.8miAmber Museum (Museo Del Ámbar)
21.9miFort San Felipe (Fortaleza San Felipe)
22.5miEncuentro Beach (Playa Encuentro)
24.8miAmber Cove
25.5miBaiguate Waterfall (Salto de Baiguate)
27miAttractions
Centro León
1.5miSantiago de los Caballeros
1.7miCathedral of Santiago de Compostela (Catedral de Santiago de Compostela)
3.8miMoca
10.2miDorada Beach (Playa Dorada)
19.8miMt. Isabel de Torres
19.9miSosua Beach (Playa Sosua)
20.3miDamajagua Falls (27 Charcos)
20.4miBrugal Rum Center
20.6miMonument of Santiago (Monumento a los Héroes de la Restauración)
20.8miAmber Museum (Museo Del Ámbar)
21.9miFort San Felipe (Fortaleza San Felipe)
22.5miEncuentro Beach (Playa Encuentro)
24.8miAmber Cove
25.5miBaiguate Waterfall (Salto de Baiguate)
27miAirports
Cibao International Airport
6.3miPuerto Plata Airport
20miSamaná El Catey International Airport
61.8miRestaurante Casa JUM
Ambiances
Restaurant
Business center
Free Private Parking
Free wifi
Room service
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Terrace
Soundproof rooms
24-hour front desk
Mountain view
Non-smoking rooms
Wheelchair accessible
Patio
Garden view
Landmark view
Picnic area
Garden
View
Free toiletries
Bathtub
Extra long beds (> 6.5 ft)
Bidet
Soundproof
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by stairs only
Wheelchair accessible
Activities
Tour or class about local culture
Bathroom
Additional bathroom
Bathtub
Bathtub or shower
Bidet
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Extra long beds (> 6.5 ft)
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Baby safety gates
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Grocery deliveries
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
Lockers
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Executive lounge access
Facilities for disabled guests
Family rooms
Heating
Hypoallergenic
Hypoallergenic room available
Interconnecting room(s) available
Non-smoking rooms
Pet Friendly
Private entrance
Room service
Soundproof
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Cleaning products
Dining table
Dryer
Microwave
Refrigerator
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
TV
Outdoors
Garden
Outdoor furniture
Patio
Picnic area
Sun deck
Terrace
Parking
Free Private Parking
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Clothes rack
Fan
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beauty services
Body scrub
Couples' massage
Facial treatments
Foot massage
Full-body massage
Haircut
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Public Bath
Spa
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
Garden view
Inner courtyard view
Landmark view
Mountain view
View
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available at a location nearby (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
This property accepts cash only.
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