From the time of booking through our departure, the staff were attentive and flexible. I was responsible for a group staying two nights at the hotel. Long prior to our arrival, someone from staff contacted me about Friday night dinner at a price I could not pass up...and what a fantastic, generous dinner it was. Several kinds of meats, grains, vegetables, salads, desserts. It was a lovely evening having dinner together in a quiet and inviting environment. I am also grateful that because the hotel was not full, the rooms we got were the refurbished ones rather than the class ones originally booked.

I would have liked to be able to be outside on the terrace with working lights. There was only a single barely noticeable light against the wall making it impossible to be outside on it and seeing anyone. Also, not everyone in the group had the same wonderful experience I had. One elevator went out on the day of our departure, which was inconvenient for many (including myself), but these things happen. I also learned that there were no hair dryers in every room. I think that is a minimum. My room had it, but other rooms did not.

What a blast! We really enjoyed our stay at Prima Galil in Teveria! We came on the hottest day of the year (104 degrees!) so we spent much of the vacation simply chilling in the Hotel room, taking advantage of the amenities, exploring the expansive lobbies, the refreshing pool (complete with friendly lifeguard!), and finally catching that bus to the Kineret for a late afternoon dip (breathtakingly beautiful!). We suggest requsting a window to the Kinerret, as the management is very friendly and really takes your input seriously, they absolutely want you to enjoy your stay, trust us! (This is actually the first time we got all our requests taken seriously at a hotel, with a large cot for our toddler, and a brand new crib for our one-year-old, under its own hanging lamp (no joke)! We even got a VIP call from management to see how we were enjoying our stay, they were just over-the-top-nice! Such pretty rooms. Too many lighting options to name. Modern decor. Showers were especially nice. An exotic vibe, with polished tree-stump night tables and low-hanging hammered-metal fixtures for the beds (and baby's crib!). Additional movable spot-lights to make it even more fun. And there was a closetlike shelf with a giant LED panel that was so cool that it actually invited us to hold a child photoshoot! We walked around Teveria, and took a transporation to the seperate beach, (a 45 minute walk,) so that the whole family could swim simultaneously (as per our religious inclination, it really is seperate!). Really very heimish crowd there. All of us had a blast. (Remember, not a beach with sand, but with tiny rocks, so you might want water shoes if you'll be staying in the shallow). Across the street from beach was Rabi Meir Baal Hanes's Kever. Very uplifting davening experience there! Appreciated a Bdatz Pizza store near the hotel open till 11:00 pm! Hotel had such nice service. Really felt cared about. Greatly exceeded our expectations! Thank you Prima Galil!

We should have requested a hotel room with a view of the Sea of Galilee. The view from the hotel is gourgous! We didn't realize how gracious our hosts would be! But hey, there's always next time. :)

It was clean, situated in a good spot. There was limited parking but the staff was very helpful fitting us in. They had chocolate, coffee and water for us in the room and a small refrigerator which worked very well!

I really love breakfasts in Israel. The breakfast had a a lot of options but it was not arranged logically. For instance, I missed granola for my yoghurt since the yoghurt was at one end of the line, the fruit on another line and the cereals in a totally different place, and the granola in a fourth place. There wasn’t anyone who made fresh eggs. The eggs which were in the warmer were dried up and unappetizing.

The staff in the hotel were amazing. Each one of them was friendly and always with a smile on their face. The hotel was clean and the room was fine based on my needs. The hotel was housing families from the North for the past several months and it was clear that the families and the staff felt like family to one another. It was wonderful to see the warmth between the staff and the families. Honestly I can't say enough good things about the staff. From the front desk to the dining room, to the cleaning staff, they were all amazing! The trip was also very humbling. Sitting with the evacuated families and listening to their stories made me realize how lucky I am to live in an area in Israel which is barely affected by the war on our two fronts. These families are homeless yet continue to get up, go to work , go to school and are friendly and outgoing. As a Social Worker who has worked with survivors from the South and with families who had loved ones killed or injured, it opened my eyes to those who have been displaced from the North. I came for a weekend to rest, relax and clear my mind from all that I have seen and heard these past few months, and the families from the North immediately "adopted" me to eat Shabbat meals with them and their ongoing strength gave me the strength. The families along with the amazing staff made my stay a great one!

Unfortunately the room next to me was occupied by a teenager (alone in the room with his parents on another floor) and he decided to have a party on Friday night, which included his loud vomiting in the bathroom at 2am. Unfortunately the ceiling outside my bathroom was open that led right to his bathroom and I was woken up from the party and the vomiting. As I was on the 11th floor and keep shabbat, I did not have a way to call the front desk and at midnight and 2am, I was definitely not willing to go down 11 flights of stairs.

It is a little home like hotel. Managed by a smart kind manager. For a modest price we got much. The suite in the 11 floor was warm and lovely. Food at Friday dinner was home like and we have enjoyed it. Breakfast Saturday morning was suffering from limitations of Shabbat but more than acceptable. All an all..it is good value for money.

All the carpets in all the floors are worn out and long past their due. The hotel needs a designer. Small improvements can do a dramatic change.

Rooms are clean , staff is friendly Asked for an extra blanket and it was delivered with no issue, Has a nice small pool 1.2 Meters depth Food was good had a decent selection of options, Good value for money

There was no door in the shower , so the water sprinkled into the rest of the bathroom. There are 2 elevators for odd and even floors , On sabbath they are both automated and you need to wait a long time to get to your room .

The breakfast and dinner is excellent, the food are delicious and healthy and of course fresh cooked about the Location,I got the nicest view in front of the beautiful kinneret Lake .,Bunos all the staff are nice and accommodating,they give us white wine for dinner ,thank to Ronen the manager of the hotel ,he entertained us with a smile and communicate very well to attend our needs .🤗

Almost perfect just a little decoration of the room to make more alive/lively .and the pool is kinda small ,and crowded .

First, the decoration inside the spacious rooms was beautiful. Second, the breakfast was delicious and rich. Third, our kids enjoyed the pool a lot.

We had many problems with the card from the hotel, but the staff and especially the manager triedtheir best and compensated us for the inconvenience. Also, the parking lot was small and we didn't always have a space close to the hotel. Third, the shower glass shield is too short, so the water wet the whole bathroom floor, unfortunately.

Food was the best we ever ate at any hotel. Ronen the manager was very friendly, kind and helpful, he is so suitable for this position. He's employes we're also helpful.

The parking is very small, almost no chance to park there. the room walls are very thin, we heard next rooms persons talking until half night and we couldn't sleep, we ask to change the room and the hotel changed it.

I loved the hotel, I had already stayed with groups in other hotels, but this time the service, cleanliness, food was incredible, I highly recommend it and I will be back in 2 weeks with another group. Exceptional

For us as tourists, Shabbat is always made more complicated by the elevator that stops on every floor, but this is not something exclusive to the hotel. I loved the service and reception. They even upgraded us for free and put us in a better location.