Rooms have modern equipment: shower was excellent. Bathroom was spacious. Bed was large king size with very good box spring bed mattress. Hotel is absolutely clean. You can eat from the floor. Breakfast is sufficient and okay but not excellent. There is buffet. The nearby restaurant of the hotel is just 10 meters next door. Meals are many and portions very large. Prices are fair! Pepper steak for 650 shilling! With Pommes! Wifi is strong and stable. Balcony is large to sit outside. We did not have a nice few. But not stinking and at night very calm. Certainly there is an elevator. Stuff is well organized and professional. They react fast. Booking per telephone is much cheaper!!

Well, they don’t have a swimming pool. No garden to sit outside. And no air conditioning. But rooms was cool.

Eagle Palace is a business hotel with properly equipped rooms and it matched our expectations for a hotel in the centre of the city. The staff is friendly and helpful. They even sent my wife a leather jacket which she had forgotten back to Nairobi. They were kind enough to give us rooms close to each other. The breakfast is served as a buffet with mainly local food. A neighboring restaurant is most convenient for quick and plentiful dishes (no alcohol is served).

The car parking is pitch dark and should definitely be improved for ease of access and movement. The watchmen are quite helpful and should be commended for their good service. The hotel is focused on business guests familiar with Nakuru rather than tourists and does not boast any information material to inform guests about the city such as maps or brochures to provide information on local sights and local agencies for making visits. It would be nice to get some general information upon arrival to guide first time visitors.

The rooms are very modern,spacious and clean. Also the bathroom and balcony are very luxurious. All of the staff was very nice and caring. They even arranged for us to get a breakfast to go, because we had to check out early. The food in the restaurant was delicious and also the staff very considerate and friendly.

There wad no mosquito net in the room or any protective door between the balcony door and the room in case you want to sleep with a little bit fresh air. So maybe it’s possible to adjust this issue for the room.

Central with basement parking, although quite narrow. Generally well maintained inside. Breakfast was good. Bathroom with nice facilities but not always hot water

Mattress was way too soft in general and partly unusable. Whole place smells sausage from neighbouring restaurant i guess

The staff were very friendly and went out of their way to ensure our comfort. The room was spacy, clean, and comfortable - exactly as advertised in the pictures. The buffet breakfast was very good and tasty with a variety of items on offer.

The WiFi connection wasn't too great on the higher floors and the entrance to the parking can get a bit too congested during rush hours.

The receptionist was really kind and helpful. The room nice and clean and great location in the middle of the city

First floor room was unfortunately noisy due to the proximity of the dining area.

The room was nice and spacious, they were kind enough to add an extra bed for my daughter. The food was amazing. The check in and check out process was smooth. I'll be back for sure.

My stay was short

The staff are super helpful, the location is just perfect for the boat game ride, and the facilities are simple, comfortable, and clean

The rich breakfast with friendly service. The experienced receptionists for check in and out. The location in Nakuru downtown is truly a quiet place at night.

The warm water in the bathroom required long time flushing the cold water until hot was available.

Very good family room,clean. Prompt and friendly staff. The food is good and fairly priced.

There was a nearby club across the street that played loud music almost the entire night.