This hotel is a hidden gem for those seeking a peaceful retreat, but its remote location can be a challenge for those without a vehicle. While taxis are an option, the limited availability and lack of public transportation can make it difficult to get around. Additionally, the center of Furano has a limited selection of dining options. On the plus side, the front desk staff are warm and welcoming, despite their limited English proficiency. However, the breakfast offerings are somewhat disappointing, with a limited selection of traditional Japanese cuisine that may not cater to diverse tastes. Overall, this hotel is ideal for those prioritizing tranquility, but may not be the best fit for those seeking a more vibrant atmosphere or convenient access to amenities.

To my surprise, a vegan breakfast set was available on request. Thus a good option for vegans in the area. Announce the evening beforehand. Note, no vegan a la carte dinner options apart from fries and edamame. Could be different for the half-pension rate though - you might inquire if a dinner set menu can be made vegan.

The fact that they ask/outright require you to return the key to the reception each time you leave the hotel is something I can’t understand. Not the only Japanese hotel where this seems to be the case though.

The room is large and the beds are comfortable. The onsen is absolutely beautiful. I am vegetarian and the staff were absolutely wonderful in dealing with my dietary restrictions for breakfast. I was severed a delicious tofu fish each morning instead of bacon and eggs! I was so appreciative and they truly went above and beyond. Very happy with the service, the room and the entire stay.

The staff were very friendly. And there were a lot of signs in English. We had a breakfast every morning and it was delicious and full of Japanese flavors.

It would have been nice to have an American (plus) sized robe for the bath house. I also had to ask some ladies how to put the robe on since it was not clear to me.

It is located at a quiet and peaceful area, with great onsen, both jacuzzi and outdoor onsen are available. The tatami room was also great, especially if you like the tatami and futon experience.

Nil

The staff was the highlight for me and my mom, the 2 girls that we met were super nice and helpfull. The food was really good

When we came the flowers werent in bloom and its a bit away from any main train station

The breakfast was traditional Japenese, and it was a great way to start the day. The staff was very friendly and the view was amazing.

No showers in the room. It was a little vague online.

friendly staff, free parking, nice onsen, bought milk from the machine after enjoying onsen

some dishes of the dinner are not so delicious(not awful just normal)

Good onsen, decent breakfast, affordable rooms, and only 10 minutes to the slopes! The staff are very friendly as well!

Staff was incredible, restaurant was awesome for lunch and dinner, onson was fantastic.

Breakfast was not as awesome as other meals, a bit of a commute to resort, but taxis were easy