The bed was good, the restaurant was good and the staff were great. good location and I liked the option to get a shuttle to the cruise port.

Nothing bad to say.

The room was larger than I expected, which was a pleasant surprise. The beds and pillows were very comfortable, and the room featured two sinks—one inside the bathroom and another just outside—which was greatly appreciated, especially when accommodating multiple people. The television had excellent picture quality.

The only downside was that the facilities appeared slightly outdated, though nothing too significant. This was most noticeable in the elevator area, where only one of the two elevators was operational.

Room was very spacious and very quiet. Great location to explore little Havana and coral gables. Bust stop for free Miami trolley just outside the hotel. Quiet area, quiet hotel and so close to the food shops too. Smooth check in and check out. Free shuttle to the airport. The only minor thing: please supply some cutlery even tea spoons. A bit of high and low dusting required too.

Beautiful

The room was clean the people that work there treat you like yr family great hospitality every was beautiful I would rent for this hotel any time words can explain how beautiful the people are in this hotel they are amazing. The food was awesome.

Good facilities

The person answering our emails was a bit rude and not really helpful. Otherwise i would have given the hotel a 10. They asked us to call the hotel when we were ready for airport pickup. We asked for an alternative as we only had data in our esim. They were sharp and did not give us any alternative. We ended up taking a taxi. We just found out their shuttle goes to the airport every half an hour, knowing this would have solved our problem and saved us the taxi money

Only stayed one day, but we found the hotel to be in a good location close to the airport with quite a few places to eat in close proximity. Staff were friendly and easy to communicate with and room was clean and comfortable. Hotel does have a restaurant but we did not eat there as we needed to catch a 6am flight.

Not much I did not like, a pleasant experience in total.

Excellent facility, staff and overall experience. The location is close to the cruise ports and scheduling hotel transfer to Port Miami was very easy and convenient.

Our only quibble was that the on-site restaurant was a total hit and miss. Dinner choices was average and edible, but breakfast was not gif at all and prices to match.

Very well maintained facility. The staff was friendly and helpful.

I did not like being charged an additional fifteen dollars for parking my car at the hotel's parking lot. It is an unnecessary money grab since I have no choice of refusing.

Good option, if you want to stay close to the airport. The hotel has a little shop with the most important items for a short stay. A supermarket is in walking distance. Reception staff was very friendly. We did not book breakfast, so can't comment about that. The room was sufficiently good for a one-night-stay between airport and cruise terminal. The value for money is good, and I would book this again, if the same need would come up in the future.

Very clean rooms, all employees are fluent in Spanish and most are fluent in English as well (making this hotel very inclusive). Free amenities as well as a clean open area. We arrived early and were treated to luggage storage and were accommodated in no time and we were in a room two hours early!!

Breakfast and lounge food were both expensive and not very tasty. Coffee tasted like it had sat for quite a while.