Great location right a the lake. Everything is decorated with love and the receptionist and housekeeping was really friendly. Parkade is next door and only costs Fr. 6.00 per day (Summer rate, not sure if it is the same in winter time). The breakfast buffet was not big but fresh and had all you need including various breads, eggs, fresh coffee, and fresh fruit salad. Server was attentive and well handling everything.

The servers on the patio were not attentive and seemed like they were more interested to look cool than to serve customers. Also when you enter the hotel there is a smoke smell from the bar (or staff room?) The room we were in was small which is okay for the price but there is really a lack of storage space for toiletries and small items like watches or wallets.

Very good location with comfortable walk from train station, even with a medical issue I have that restricts my walking ability. Very helpful and cheerful proprietor who checked us in and helped carry bags up one floor to the reception desk. Room with balcony had a great view and enjoyable to use. The complimentary Arosa Pass was great for using the cable car and a very enjoyable experience. Very good breakfast.

Better communication about paying our bill. Nothing was said when we checked in, then when we left around 10:15am there was no one at the reception desk/office, so we just left the key on the counter. Today we received an email from Booking.com that we hadn't paid our bill! I thought it was prepaid as are many of our stays, but no worries since Booking.com will charge the credit card we used for the booking.

Amazing location. Right by the lake, easy to walk from the train station or park. There is car charging in the cover carpark across the road. The staff were nice and helpful with check-in. They didn't mention the Arosa card but they did supply us with them one we asked. This gives you access to the cable cars and other discounts. The bed was very comfortable and beautiful views from the balcony.

The bathroom was very compact.

Great location (within short walking distance to the train station, the gondola and the main street), friendly staff, breakfast included, good shower, restaurant/bar downstairs, room with a view to the mountains (top floor double room)

The room itself (double room) not practical (no hooks/shelves in the bathroom - nowhere to place towels or anything else like cosmetics), only one bedside table on one side, a single uncomfortable wooden chair (think balcony chair) next to the bed. Can get noisy as can hear doors slamming in the corridor.

The hotel is in a perfect location just minutes from the train and for ski hire and skiing. A BIG thank you to the friendly, helpful staff. Lovely clean rooms. Breakfast fabulous. Great restaurant on the ground floor again a BIG thank you to the friendly, helpful staff there too. Wonderful 4 night stay, cool hotel.

- Breakfast was just awesome; every day. I was looking forward to it every day. - the view from the balcony was epic - quiet

- WiFi was bad / slow. - light in the room was not sufficient - a table was missing (enough room was there)

The hotel is very well located, a 5 min walk from the main station and area with 2 ski lifts. Also, there is a bus stop at the door that takes you to Hornli, another ski lift, in few minutes. While small, the room was ok: comfortable bed and pillows, closet for things, sockets near the bed, and a balcony. Breakfast is simple, but good variety. The shower powerful, but the area is tiny.

excellent breakfast with fresh fruits, quality cheeses and meats, fresh breads and warm buffet. great location next the lake and close to the train station and bus stop with a supermarket nearby. easy to walk to all the restaurants and ski lift. a modern Swiss style decor with classic photos of old Arosa in the hotel. a cool terrace bar area with a lakeside view.

there was a bit of noise from the nearby bar but it was quiet by 11pm. no small fridge in rooms

Everything was amazing! The views are incredible, staff are brilliant, beds are super comfy, restaurant and bar downstairs was superb and breakfast was simple but delicious. But my favourite thing was the heated boot racks in the ski room. I know this is something that most hotels have but they have the timing of the heating spot on as your boots are warm and snug in the morning at exactly the time you want to go ski. We are regular visitors to Arosa and this is the best value for money we have experienced so far.

Its a little noisy from downstairs bar and guests returning after night out.

Delicious breakfast and convenient location close to ski lift and rental shops.

Only downside is the small bathroom without any shelf space, which may be inconvenient for some guests.