Beautiful mountain view Quite, Calm, and relaxing, Feels like private

Room maintenance. We booked two bedroom villa, 2nd bedroom, the bathroom sink need To retouch and maintain. Stain & leaking. Also lighting in the room needs to add adjustable Light. Its too bright. If switch off; Too dark. Need slipper In the room and maybe management can add doormarts infront of the villa. So whenever we finish swimming and not entering the villa in wet foot or dirt foot

The hotel was fantastic, the staff were excellent and always on hand to help or assist you if required with taxis etc to local areas or any medical issues you may need. It only has a few rooms, very remote overlooking a massive palm tree etc area, which makes it a great location for peace and quiet. You can walk to a few local food stalls and a local small shop. The breakfast was great each morning sitting out viewing the palm trees. The evening food was always of a high standard, very well presented, though the menu was limited its only to be expected with such a small clientele, though they will make items off this menu's if asked. The room was fantastic (the one bedroom penthouse) we had this time though we have stayed in the one bedroom cottage’s before and they are also good. The pool was always kept clean and we would watch him most mornings from very early cleaning it and the areas around it, you could not ask for more. Finally the few local dogs that are around the hotel, they are very friendly and do not bother you if you don’t want to, though for sure make it enjoyable to see them each day playing with each other running about especially Sweetie ♥️ we fell in love with her and she would come first thing each day around 7am to us and then be around most of the day evening always wanting to play. We stayed for two weeks and could easily have stayed longer, I will for sure be back at some point next year.

Nothing, the staff and hotel absolutely get 10 out 10

We absolutely loved our three night stay at Palmterrace. It was our second visit to the property and we were so happy to find the lovely, professional and helpful staff still there and happy to welcome us back! The property is magnificent, perched above villages with views of Mount Agung and beautiful coconut palm trees. The sounds of nature are all around. The rooms are arranged around a beautiful central infinity pool with lots of lounge chairs and sun and shaded areas. On this trip we stayed in the one bedroom chalet which is huge, beautifully appointed and very clean and well maintained with a full size fridge, balcony and two bathrooms. Wifi is great if you need it. Breakfast is generous and delicious (the chia smoothies were a favourite) and we also ate dinner each night and had delicious Indonesian dishes - particularly the gado gado. This time we also booked two massages in-house and wow! Some of the best massages I’ve had in a long time. Dewi’s shiatsu massage was especially memorable. For us the location is an ideal base to explore east Bali, but be aware you will need transport to get around - scooters can be hired also. Only other note is that the nature sounds can be noticeable at night time, so it’s worth packing some ear plugs! Final note - the sunrise is absolutely spectacular l! Worth a 6am alarm to have a look and take a few photos.

Everything was wonderful

Room was enormous, very light and lovely, with an outdoor shower and and indoor shower and bath. Very well equipped. Breakfast was outstanding, and the same goes for dinner. The pool and the view from the pool is stunning and the staff makes you feel at home immediately: they are so friendly. The area is quiet, (but there’s a lot to do and see) and it’s a nice peek into Bali life. We rented a scooter for 1 day (from the hotel) and we did an early morning hike (via the hotel): so nice to see the rice terraces and learn how it grows. Highly, very highly recommend Palmterrace and we’d love to come back!

We absolutely loved our stay at Palmterrace. The view was stunning, and the peaceful atmosphere was exactly what we needed to unwind. The staff were lovely—warm, attentive, and genuinely kind. We also loved the amazing coffee and the simple foods made with love, which made every breakfast feel like a treat. We stayed at the two-bedroom villa, which was perfect, and we enjoyed it so much that we’re coming back in four weeks to stay at the penthouse. We can’t wait! Thank you to everyone at Palmterrace for making our stay so wonderful.

Incredibly friendly, capable, accommodating staff - they made the experience. The location is beautiful, a little isolated (20 mins from restaurants), with a good on-site kitchen but it's nice to get out and explore. 4 or 5 smaller villas on-site with 1 larger Chalet where I stayed: very large windows, lots of natural light, clean and comfortable, 260 degree views, every night I watched the stars and lightning storms on the horizon from bed, large space with dining area. Very comfortable, the best bed and pillows I've slept on in a long time.

The view comes at the price of isolation - a little far from the small town of Amed where most western-orientated restaurants are.

Spacious and great view, nice swimming pool, relaxing hotel and spacios 2 bedroom apartment with kitchen. Good value for money.

Food is really not up to the standard of this hotel. Breakfast is survivable, really small portions, bland. A menu for ordering lunch/dinner is really strange selection. They aim for nice presentation but the flavor is just not there. Not for western food they want to cook, not even for indonesian. There are no other restaurants near by. It is hard to find transportation as usually nobody is available on Grab.

We had the Penthouse and it was by far the best accommodation on our Bali trip. We loved everything in this apartment, it was spotless, with an amazing view over a valley full of palm trees. Even when it rained one day it was relaxing as we had so much comfortable space. The pool is great, too, and the restaurant as well, we enjoyed the breakfast varieties and also lunch and dinner. The staff is very nice and they arranged a tour for us with temple, water palace and rice terrace for a reasonable price.

We liked everything here so much! Especially the staff, everyone was so very nice and always chatting with us! Loved the huge pool with jungleviews and our lovely twin bedded room with gorgeous bathroom! We rented a very good big scooter and explored the area on our own, which is fabulous! Thank you all for this memorable stay, we will recommend your place to our friends and hope to come back one day!

not a negative comment, but some flowers around the pool would make it more cosy and maybe some soft Balinese music in the restaurant?

They served a wonderful breakfast which all my family enjoyed it. We tried dinner once in the hotel restaurant which was also great. We stayed 2 nights, the bedroom was spacious and comfortable with good view. The location of the villa is in the middle of nowhere so I recommend you to check and plan your activities beforehand. It's quiet and great escape kind of place from city life, you can enjoy pool and cozy time with family.

The first night we stayed, my husband got bitten by a giant centipede in the master bedroom. It was really big and brown one, quite painful experience for him... It's not really the fault of the villa as probably it escaped and entred the villa from the forest around it. We told the hotel staff and they were helpful enough to get rid of it straight away. Now we think it was also a part of our holiday memory but be aware and also take note that there is no clinics nor hospital in the area.