Great access off the freeway. Comfortable beds. Lovely surprise to find there were toiletries available for use. Good restaurant on same property is a nice convenience. Being able to soak away the stress of travel in the hot tub was a great way to end the day. The plate of cookies was a special treat upon check in. Nice touch, for sure.

From our room the wifi kept dropping out. The chlorine smell was very strong when we entered the pool room; so much so that it was burning our eyes so we couldn’t enjoy the warm water for too long and the jets weren’t working. Only beverages are available in the side room whereas from reading reviews, it looks like there used to be a complimentary breakfast.

The room was fully stocked with towels. Huge bonus! We mainly stayed to sleep and were gone most of the day, however, it was a nice room very quiet at night. Would defintely come again.

When I first checked in the lady at the front desk was going through everything really fast like she was in a hurry. I just traveled 5 hours to get to the hotel so, I was a little slow to answer her questions. I would assume she should be used to this. She needs to be more friendly and not so annoyed with her job.

I've been staying at Motel West for years, so feel a loyalty to them; however, on the rare occasions when they were completely booked, I was forced to stay with other facilities in the area. Even when their rates were much higher than Motel West, I was always disappointed with one or two aspects of the other locations, and the ownership (Marriott, Best Western, Holiday Inn Express,) didn't seem to matter. Either their staff was unfriendly, the room was dirty, loud parties were going on in adjoining rooms, etc. Motel West has it's own business model and philosophy that works and has proven to be successful over a long period of time. When I travel to Idaho Falls, it's just a given that I will stay at Motel West! Even though it's an older facility, it's constantly updated and has all of the same features you'd expect at a motel that is far more expensive.

I can't think of a thing

The staff were amazing - SO friendly and helpful, from picking me up at the bus station, allowing an early check in, the daily fresh cookies (thanks Amber!), to dropping me back later! The rooms were clean, comfortable and have everything you need. There are a lot of options for eating - totally recommend the Zone Bar across the road. Falls, Temple and old town are walking distance (main city is a little further) Would stay there again and totally recommend!

Nothing - all good.

I got this room last minute and was expecting the quality of a motel 6. When I opened the door to my room I was incredibly surprised that it not only had a jacuzzi tub but the layout was big and spacious. It was clean, had a bunch of lighting options and a pretty decent shower as well.

The mirror in front of the bed, there was so many mirrors in that room which is kind of a novelty to me from places I typically have stayed to the point it was a little bit too much imo.

Perfect for my needs. I asked for late checkout and they were accommodating. I came to run the marathon and needed to shower before the drive home. Worked out great. Comfortable, clean, good WiFi, quiet neighbors, good water pressure in the shower, easy to access location. Thanks!

Shower head was too low and I’m not that tall. I also needed ice machine closer to me, and I’m not sure that the fridge worked. I wish the bathroom light would work without the loud fan.

We were pleasantly surprised at the size of the room. It had two comfy queen size beds with a large two person whirlpool tub! Very spacious. The owners have taken good care of the place and have kept very good care of the place and have done a lot to well maintain and update the hotel. They supplied plenty of towels for the tub and shower, they were not stingy with the towels. Unfortunately we didn't have the time to enjoy the tub, but was nice to have the opportunity. The room was clean and nice.

The shower was a bit small, but sufficient for the purpose. The carpet was a bit worn, but clean.

This was a very basic room; all we needed was a bed and a good night's sleep. Room was clean. Bed was comfortable but extremely bouncy if your partner moved so we ended up sleeping in separate beds to avoid the bounce. No breakfast served but we knew that and were fine with it. It was quiet.

When we first got there the TV did not work. My husband had to go to the office and then back to the room and get behind the TV and work his magic to make the TV work. He got it going, so all was well.

They are a MOTEL not a Hotel. We were looking for a stop over that was reasonable priced, quiet, clean, and safe. We were not disappointed. MW is an older motel that has been remodeled by someone who knew how and they must have a good maintenance person and house keepers. The front desk staff were both fantastic and seemed to enjoy their job. You will get basic amenities, a great place to stay without breaking your pocket book. We did three loads of laundry and it only cost us $6. We pinned MW and plan on staying there in the future. Nice to find a great Motel still exist.

We stayed in 129 and the outside area next to it had a lot of trash and needs cleaned up. Noticed the wind seemed to blow trash there and it collects.

The property was good value compared to most and in a clean, convenient location with many eating places nearby. Each room has a mini fridge and microwave, coffee, but no breakfast. The continuous run air conditioner kept the room cool even in very high temps. Beds & pillows were comfy. I liked that the maids didn’t start til 9:30 so weren’t talking and banging around when we were trying to sleep. We also We will definitely stay again when in the area.

Would have been nice to have an ice machine in each building instead of just one in center building.