Very spacious and clean rooms, really good quality and friendly personnel. They all speak english if necessary.

Breakfast is not as shown in pictures on booking, probably it recently changed. It doesn’t have the quality standard of the rest of the hotel. Instead of buffet you have to go on the café next door but can only get one drink and one toast.

Close enough to public transportation, and within a 10 minute walk of major shopping streets. The staff was very accommodating and spoke great English. There was free access to cold bottles of water in the lobby and laundry accommodations on my floor. My room was cleaned regularly and well maintained.

The key system is dated, I would've liked to have seen a more modern key card approach where I didn't need to leave a key behind at the desk when I went out. The walls in this hotel are very thin, the people staying next to me were incredibly irritating. I didn't complain so I can't fault the hotel too much for this (although I would've liked to have better sound isolation).

The location was great and convenient. We appreciate the in room laundry. Since we got adjourning rooms, we had access to two washer. It took one load of laundry for us to understand the time it takes to dry clothes. It worked out fine that we brought mostly easy tot dry items. We hung other items that were partially dried and they dried overnight. There is a policy of not allowing guests to wash clothes the morning they checked out. It tootally made sense because the whole process from washing to drying probably took 3 to 4 hours. Aside from that the room is comfortable. The big bed is a murphy bed, so we lifted it up during the day, so we can sit and hang out. There are hanging space and kitchenette. We did not cok anything, but we did use the tea kettle and some kitchenware. Staff were pleasant and helpful. We really enjoyed our stay.

None

The reservation we made included breakfasts which were served at a little coffee shop next door. In the morning this coffee shop also attracts passersby who are not hotel guests. The staff are very polite and helpful. We asked the front desk to make a taxi reservation to take us to Kyoto Station after we check-out in the morning. Both taxi driver and front desk staff on duty were waiting for us when we made it to the front desk actually five minutes before the pickup appointment. The driver was in black suit and had white gloves (the gentleman is from MK Taxi). He was very professional and handled our suitcases for us very efficiently. I enjoyed my stay at the hotel and will be glad to recommend others to spend time at the hotel.

We stayed here for 9 nights and it was a great base for exploring Kyoto. Could walk to many places and easy access to subway, railway and buses. Staff were very friendly and helpful. We had a mini kitchen and washing machine in our room which made things easier. Many convenience stores and restaurants in easy walking distance. Coffee shop right next door. It was very hot during our stay but room air con was efficient and very quiet - great to come back to after the humidity outside. Would stay here again.

Location was fantastic. Right out of the hotel, walking in any direction leads you somewhere fun. We were first time travellers to Japan, and we used this method to find places to eat and/or shop. The bed appears thin and small, but was surprisingly comfortable to sleep on. Many transport options (bus stops, subway, railway) were close by. Free washing machines and dryers for your usage during your stay. FOC beverages at the lobby include a coffee machine, tea bags, cold and hot water.

The room was small, so pathways were narrow. If you’re of bigger size or stature, might want to reconsider. Little to not much to be done at the hotel. It really is a place to rest and not much more.

Gozan is a unique, comfortable, welcoming property in the best location, transportation everywhere, short walk to Gion, tons of restaurants, the market, scenic river & river walk. The property is spotless. The beds are comfortable. We chose the best place to stay while on our extended trip to Kyoto. The lobby included free water, coffee, tea. We felt at home at Gozan. All front desk employees are very good and accommodating. However, we must give special recognition to ‘Axe’ at the front desk. Axe was exceptional in his professionalism, friendliness, and excellent proficiency with the English language. He was knowledgeable and always helpful. Axe was enjoyable to interact with and an absolute pleasure to see at the front desk. He is an asset to Gozan, definitely, and we thank him for making our stay even more enjoyable. Because I read negative reviews…Regarding the breakfast in the next door cafe, we used the coupons but paid a little extra for a latte or cappuccino, as the regular included coffee was not the best. Our room had a kitchenette with a good size refrigerator and microwave - so fruit, nuts, seaweed we stock up on anyway when traveling. Gozan was the perfect base for us to comfortably experience Kyoto and beyond. We took buses easily for trips to temples, Miyajima off Hiroshima, Miyama, Uji, Amanohashidate, Ine Bay, biking through Asuka Village (lovely) etc etc. We would stay at Gozan again. Thank you everyone at Gozan, and thank you, Axe.

Great location - modern room (albeit small). Walking distance to Gion, subway and JR stations (which is great if you’re interested in daytrips, quick walk across the River to the hustle and bustle - could even walk to Takashimaya food court to stock up for breakfasts. A bit tight to cook meals but doable. Staff were amazing - complimentary coffee, a few toiletries and bottled water (which was a lifesaver in the unseasonably warm weather). The best shower we had in Japan so far. Easy walk to the meeting point for our food and sake tour as well as to Nashiki market. Don’t be fooled though, wear your most comfortable walking shoes - you’ll be doing a lot of it.

Cramped quarters for cooking.

As a family of four we stayed in connecting rooms with kitchenettes. Clean and well-appointed rooms. In-room, easy-to-use washer/dryer was great! Great location for exploring Eastern Kyoto, and also close to Sanjo Stn with great train, bus, subway connections to reach other parts of the city and surrounding area. Friendly, helpful staff.

Set breakfast consisted of three varieties of grilled cheese sandwiches. They were good, but would have appreciated a little more variety (something other than grilled cheese) as we stayed for several days. Would also have been nice to have a few pots & pans for cooking.

The location of the Gozan Hotel is in a great location between downtown Kyoto and the Gion district. It is within walking distance of both. There are also subway stations close by. The staff speak good English and are very helpful and friendly. It is great value for money, our room was a good size with a mini kitchen and free use of washing machines. Chion - In temple is a beautiful temple and if you go on dark it has a special light show on. Download Japan Rail Navitime App. It makes negotiating the trains in Japan easier. Klook is also great for booking activities and the Shinkansen train.

Nothing to dislike.