Breakfast was hybrid due to low occupancy if is this so than please give prior information to customers

Didn’t like the management policy as I got coupon dinner buffet but there was no dinner Buffett… what was the use of that coupon or if they provide that coupon n not able to provide the facility thay should accommodate that coupon but they wasn’t done that .. policy should be flexible

The staff at the hotel were very friendly and accommodating. The breakfast buffet was awesome--a lot of options, probably one of the best I've seen in this part of the world. The rooms were comfortable and clean.

The swimming pool location and views were great. The pool itself and surrounding area could be cleaner--the floor around the pool was dusty. When I was getting out there was a large white paper towel at the bottom of the pool. Glad I didn't see it before. Kinda gross.

On my experience at Renaissance hotel: Everything was exceptional from check-in to check-out (including the reception employees, the Bahar restaurant food and employees, the room cleaning service and the SPA). wherever you go people were smiling and willing to help (which is plus plus)

the prices were to high in the hotel facilities, for example: - starting with the rooms rate- prices were too high compared to their 5 star peers in the same area - the SPA prices were too high, however, for Bonvoy members you can get 20% discount. - ordering soft-drinks in Bahar restaurant will cost you around BDT 850

The staff were wonderful, very helpful for all our requests. We really appreciate the good supply of drinking water in our rooms. Great location. Breakfast was delicious, lots of choice and freshly prepared eggs, pancakes and dosa's. Coffee and pizzas were great from the ground floor cafe Gulshan Baking Company. Sear bar is a lovely space serving nice cocktails. We missed the jazz music, but prefer the quiet. Thank you to all the staff who looked after us, especially Munni.

It was a pity it was so noisy at the rooftop pool with all the honking cars from the street below (not the hotel's fault, but it did ruin the atmosphere!) Our meal in the Sear restaurant was only average, expected better. As foreigners we didn't feel comfortable walking outside the hotel in local area. Worth organising escorted shopping trips.

I loved my stay at Renaissance. The staff are all very helpful and friendly. The room is amazing and the overall ambiance is very modern but warm. When you go for breakfast, the staff are very friendly and and helpful, especially Dheeman, Sanjida, Zubaire, and Pronoy. And, at the reception, I personally would like to thank Ms. Mia for helping me out during our check-in and being so nice whenever we see each other, she is very professional. Everyone looks so pleasing and will go out ifbtheir way just to provide comfort for the guests. I highly recommend this hotel when you cone to Dhaka. Thank you Renaissance Dhaka Gulshan Hotel. You were all excellent!

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The hotel is located in a very central part of Gulshan, very convenient if you are just moving around that area. The breakfast was excellent, with a wide variety of local and international cuisine. The room was clean and comfortable, but there was no bathtub but the twin room. The highlight was the staff - they were so helpful and attentive, they made the whole stay really enjoyable.

The price was definitely steep for a hotel of this scale and standard. Not saying that the hotel is bad, in fact I believe it's one of the best hotels in the area, but compared to other 5 stars hotels in other countries, the price was insanely high.

Location , staff, and , breakfast buffet and rooms. And although the road is very noisy I could not hear the hustle and bustle in my room.

The breakfast was excellent however the restaurant on the 18th floor was not great in terms of food taste.

Stay was excellent and the staff GROs Tanjim and Simran were fantastic. They made our stay comfortable and we're so understanding to our request. They went above and beyond the call of duty to take care of us. Outstanding service.

Breakfast was amazing, fully buffet and more. Nice that staff brought tea/coffee, all very helpful. Same at the main entrance, all porters etc extremely helpful/friendly.

Seating in the reception area could be better, bin those red "shell" like chairs and some cushions and the green tiger lights on reception desks are just tacky. The seating at the back left is nice and cafe area good too. This is being really picky but turn the music down.

Staff were very friendly especially Marzia and jannat from the front desk team. Good location and vibe