Upon arrival my friends and I were met with a genuine welcome and were immediately made fee like guests not customers. The two staff members at the bar / reception couldn't do enough to make sure we had a great stay in the hotel and in Ax les Thermes - Top marks all round. We booked a 4 bed room which was quite large and clinically clean with a nice en suite bathroom. The follow morning we were treated to a really good continental breakfast. I'd definitely stay there again!

My second time in this nice place: 1. Excellent location. 2. Family run accommodation. 3. Great beds in our room for 4 people (2 double beds). 4. Spacious room

Our room (all?) had no AC and it was 35 degrees outside (not a common temperature but every year more and more common). We could not make a nap because the temperature both in the room and outside was too high. At night we could easily fall asleep by opening all windows (20 degrees outside) but...garbage collection truck passed for times (from 3.40 am up to 6 am) to collect rubbish from the underground bins located in front of our room...and it lasted everytime more than 20 minutes...so we could not sleep much not because the temperature (ok if u open windows) but because of...noise! It's not a hotel fault but a fault of the local municipality...

The accommodation is located in a picturesque town. There are many interesting places in the area. You can go hiking in the area or use the spa. We used this accommodation only as a stop on a longer trip, but we will definitely come back here for a longer stay.

N/A

The room was clean and had a nice window view. The breakfast had all the basics needed and matched my expectations for a small hotel (some bread, croissants, a coffee/hot chocolate machine, fruit juice).

The wifi seemed quite slow compared to the 4G network in the city. The beds were not so comfortable and the room was quite bare (2 beds, a desk, an open closet and a basic bathroom with 1 sink)

Central. Room nice and clean. Staff helpful. Parking limited, but right outside door.

English breakfast not normal English breakfast, but Continental with some bacon, and cold hardboiled eggs. Nothing wrong with quality, but not what was expected with description.

Very friendly staff,very clean,location good 2-3 min walk to the center and gondola. If you going for ski and tou want to hire equipment the cheapest is on top with gondola,get out of top station and go straight for 2 min and you will see it on the left.

Nothing

The room was basic but very clean and warm. Despite our lack of French, the staff were kind and very helpful with great suggestions for dinner restaurants. The breakfast was decent and filling.

No fridge or basic tea and coffee making facilities in the room. Noise travels from corridor which might be a problem if children are already sleeping.

Pleasant little hotel at entrance to town. A short walk to the centre. Easy parking next to hotel. Comfortable light and airy room, newly painted, there is a lift and an enjoyable breakfast .

Hotel is on the main road through the town but it quietened down in the evening and the occasional car or bike going by didn’t bother us.

The hosts were very friendly and helpful but not intrusive. The room was spotless and the bed was very comfy. They had secure bike storage which was great for me. The breakfast was tasty too. The town is nice as well!

Very hospitable reception. Simple but good rooms with proper bathing facilities. Good location for cyclists with storage place and on the foot of the climbs to many passes. We enjoyed a simple but good dinner in the restaurant.

Breakfast could have been a bit richer with eggs and more cheeses.