Very clean, beds were comfortable. Breakfast was hot and fresh.

The pool and spa were closed. This was not noted on the site. We booked because it had a hot tub. After driving all day, I wanted to relax before bed. Also, outside needed lawn care.

The area was very pleasant and clean. Nice to walk around the neighbourhood after a long drive

The breakfast attendent could have been more cognizant of items running low and to restock/refill

Room was comfortable and very quiet.

Room wasn't fully clean. Coffee stains on the night stands. Greasy marks on the dresser. Wiped up easily with a washcloth so it just wasn't done.

$100.00 Incidental Charge was unexpected. My family and I had been traveling from Minnesota to Florida and back (11 days and 10 nights). We stayed in a hotel every night and we were never charged this fee. We understand it will be refunded but it seems unnecessary.

I liked swimming in the pool and good coffee

There was the maintenance guy cleaning the pool/hot tub he did a half ass job!! The hot tub had dirt inside all through the time I was staying there nobody bothered to stick the pool towels ANNNDD there was throw up in the pool bathroom HOW did this maintenance guy not be able to clean this?? Very gross! Also my breakfast was cold!

Nice to have a hot breakfast again after the COVID closures.

WiFi was only 3 mbps. when I turned WiFi off, my phone got 128 mbps through LTE. In this day, that is unacceptable. what makes it worse, they have the option to pay, to make it faster. This is nickel and dime tactics that is not worthy of a Hilton property. Additionally, they have “diamond” parking designated in several spots. Again, nickel and dime type strategy that turns this guest off! Those spots are usually empty, so the parking lot shrinks. Make parking equitable and reward long-time members in other ways!

The location.

The lady that checked us in had no clue what she was doing. She checked us into a room that Someine was already staying in. The hot tub was closed and the breakfast was not good at all.

The desk staff was exceptionally helpful! (Booking. Com messed up my reservation but Nayeli was kind and accommodating in meeting our need!)

Room was good. Staff was polite. Breakfast was ok for the kids. Was always quiet.

We choose this hotel over the others in the area because it had a pool for the kids. Yes it has a pool but it's in serious need of repair. Tiles are falling off the pool deck, and pool wasn't clean. My daughter got scratched trying to get in and out because the pool deck has broken tiles around the lip of the pool. Hot tub had alot of sand in it

Family members were given a room, that upon entering, was already occupied. It was after midnight and shocking for all involved.