Beautiful location, with a spacious private villa and very relaxing atmosphere. The staff were all wonderful. The spa was excellent and I would definitely recommend it. The service everywhere from initial pick-up at the ferry to checking out was superb. The only disappointment/downside was there was no beach to enjoy, even at the named beach club and this wasn’t highlighted when we booked. This is an ideal resort for a quiet few days but it is quite pricey in terms of food and activities once you are there so be prepared. There isn’t a huge amount to do, but if your goal is to recharge this is an ideal place to do it.

The property is absolutely stunning and perfectly located, offering beautiful views all around. The private pool was a delightful bonus, and on clear days, you could even see Singapore clearly from the poolside. It was incredibly peaceful to sit there and watch the sunset. The hospitality was outstanding, with everyone, from the buggy drivers to the restaurant staff, being exceptionally polite and helpful. As a vegetarian, I encountered a few challenges, but the staff were very accommodating and went out of their way to meet my dietary needs. Although the work venue I attended in Batam was a bit far, which limited my ability to explore all the facilities, I truly enjoyed my stay.

The pools need more maintenance and the beach space within the resort needs to be given more attention too.. Also, it's a little expensive but its worth it.

The property is absolutely stunning and perfectly located, offering beautiful views all around. The private pool was a delightful bonus, and on clear days, you could even see Singapore clearly from the poolside. It was incredibly peaceful to sit there and watch the sunset. The hospitality was outstanding, with everyone, from the buggy drivers to the restaurant staff, being exceptionally polite and helpful. As a vegetarian, I encountered a few challenges, but the staff were very accommodating and went out of their way to meet my dietary needs. Although the work venue I attended in Batam was a bit far, which limited my ability to explore all the facilities, I truly enjoyed my stay.

The pools need more maintenance and the beach space within the resort needs to be given more attention too.. Also, it's a little expensive but its worth it.

Best resort experience we’ve ever had (and we’re decently well travelled). Staff were exceptional. Seamless service from pick up at international ferry terminal through to final departure. The entire resort operates as a finely integrated team. We were never left wanting, a true luxury experience. Food options were fantastic, we stayed 5 nights and had plenty of options. Despite thoughts to explore Batam, we didn’t leave the resort (we didn’t want to miss a minute of being there!). Breakfast buffet was superb. Hinotori restaurant was the gem in the crown. Amazing modern Japanese fusion menu that rivals any Michelin meal. Special call outs to Andry and Jia at Reception, Ryan on buggy service, Hari, Wellson & Hendri at Hinotori and Bunga at Pantai Restaurant, to name just a few of the lovely people who looked after us. Panca, Akbar & Ariq also hosted a very special Private Sunset BBQ in our villa, something we’ll never forget. And the live music was fabulous! The Wellness Spa was spectacular! And we were fortunate enough to interact with snakes and iguanas on our final day. We were fortunate to experience both the 2 Bedroom and 3 Bedroom Premier Villas. Both were breathtaking! The private pools were the centrepiece of our stay. Just magical!

Renovation of Tiigo Beach Club was running late (when we booked, it was expected that renovations would have been completed by our time of arrival) so, sadly, we missed seeing the new facilities, but this didn’t really impact our stay at all (so much else to do!). Some people have commented on maintenance. Admittedly, it’s not the newest resort but you can clearly see efforts are being made to improve the property. I’d much rather benefit from the amazing service than worry about a few loose tiles or a wall that could benefit from a lick of paint. People are the heart and soul of the place.

Superb service from all of the staff at Montigo. Our personal butler, Sahrul was the most wonderful and helpful during our stay. Kiki and Edwin from the housekeeping team were also attentive and diligent. Special shoutout to Yuyun from Pantai restaurant who took extra care of us when we had our meals there. Thank you!

The furnishing in the room could have been better. It would be nice to have lounge chairs by the pool and a table. Room was huge but lacks furnishing.

Everything was superb. Extra points for the staffs. Every request was attended to promptly and with a smile. Nice deco for anniversary. We got an upgrade which was a really nice surprise.

Room for improvements. 1. Villa maintenance (leaks, sewer smells) - Was addressed to the staff and attended to promptly. 2. Only 6 buggies available for the whole resort. The rest was under maintenance. - But the waiting time was very short. 3. Breakfast option was ok. Taste wise could be better. 4. We arrive in the evening around 8ish and there was not one at the car lobby to greet us. Would be nice to have someone there to show us to the main lobby and help with the bags. But overall, hats off to the staffs.

All their staff (check-in and check-out, buggy drivers, dining staff, activities staff, villa maintenance staff, etc.) are very attentive. The villa was comfortable and clean. It was a birthday weekend for my daughter and they decorated the bed and gave a cake. We appreciate the gesture very much. The breakfast spread was good and choices plenty. Dining staff served every guest with a smile throughout breakfast service. We took part in the activities - tiedye. Staff were very patient with all of us and were very clear and conscise in their explanation of the steps. (But after rinsing out, the t-shirt swirly pattern were not seen. 😆) The staff in the Kids Club were very accomodating too. They explained and guided the children well while they played the VR games. Would definitely considering coming back again and try the dining options there for lunch and/or dinner.

There were some hiccups with the WhatsApp system. We texted all available numbers for the buggy. We did get responses and the buggy came shortly after. The toilet has a sewage smell. Other than that, everything was good!

Wow! This resort was incredible with stunning views of the Singapore skyline from our villa room & private infinity pool! Breath taking views!! The staff were absolutely fantastic in ensuring our stay was comfortable. We had Andry assist us throughout our stay & he was so wonderful- excellent hospitality & customer service -he truly made our trip - thank you so so so much Andry!! Staff throughout the resort were so friendly & welcoming. The restaurants, cafes & bars had delicious food, cold refreshing drinks, aircon / fans & stunning views. The breakfast had a huge variety of options. Highly highly recommend!! Wish we could have stayed longer!

The master bedroom and the pool are really nice. The buggy rides were efficient enough. The staff were attentive and friendly. Most of them speak good English.

The rest of the bedrooms are just average. If not for the size of the property that can house 3 families, I wouldn’t pay for that 3 bedrooms unit. It’s much cheaper to get 3 hotel rooms and it can be near town.

A SUPERB experience with Montigo @ Batam! Great experiences and memories formed there, and will definitely be back there for vacation. Very friendly staff (especially Lestari & Welly). We were all greeted professionally, and with their constant smiles and positive attitude and approach, we felt very welcomed and it feels really nice :) During the stay, with buggy services, it’s very convenient. And not to mention, the interior of the 3 Bedroom Villa that we booked, ITS IMPRESSIVE! We have nice staff for house keeping (Erwin & Team - Antoni, Albar, Dindro & Agung) Went to their KTV lounge too, served great food (packaged with pizzas & finger food), fun events like air gun shooting, etc. Overall, very nice people. Fantastic ambience, and a great leave to visit for vacation! :) see you soon again, Montigo :) thanks again Lestari & Welly ☺️☺️

Nil