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675 reviews

Best Western Hotel & Spa Austria-La Terrasse

Best Western Hotel & Spa Austria-La Terrasse

20 Bis Place Massenet, Saint Etienne, 42000, France

Choose dates to view prices

Restaurant

Free wifi

Room service

Air conditioning

Bar

24-hour front desk

Non-smoking rooms

Best Western Hotel & Spa Austria-La Terrasse

Best Western Hotel & Spa Austria-La Terrasse is a 3-star hotel in Saint-Étienne, France. Located at 20 Bis Place Massenet, it sits about 2.3mi from the city center. Rates start from $91, and amenities include free Wifi and free air conditioning, plus a restaurant, bar, room service, a 24-hour front desk, and non-smoking rooms. Parking on site (extra charges), spa (extra charges), sauna (extra charges), and pet-friendly options are available.

The property has 675 reviews, offering a snapshot of traveler impressions.

Free Wifi and air conditioning set a comfortable baseline, while on-site dining, a bar, and a 24-hour front desk help with plans. Extra charges apply for on-site parking, spa, sauna, and pet-friendly options.

On-site dining is anchored by bi brass, a French restaurant, plus a bar and room service for flexible meals. Free Wifi and air conditioning keep guests comfortable, and a 24-hour front desk is ready to help with plans at any hour. On-site parking is available for an extra charge, spa and sauna are extra, and pets are welcome on request with possible charges. Cash isn’t accepted, while American Express, Visa, and Mastercard are accepted payments.

Guest rooms come in Standard, Superior, and Suite categories, with several configurations to fit different needs. Standard rooms offer options like 1 Queen Bed or 1 Twin, are non-smoking, and typically accommodate 2 adults and 1 child; sizes are around 161–162 square feet. Superior rooms feature King or Twin beds, with some layouts combining King and Twin for larger groups, around 194 square feet. The Suite provides a king bed and space for up to 2 adults and 1 child.

The property has 675 reviews, offering a snapshot of traveler impressions, and the setup pairs well with exploring Saint-Étienne. Pets are allowed on request, with charges possibly applying.

Closest airports

Saint-Étienne–Bouthéon Airport

6.5mi

Lyon–Saint Exupéry Airport

38.9mi

Le Puy – Loudes Airport

40.1mi

Alpes–Isère Airport

46.7mi

Most popular amenities

Restaurant

Free wifi

Room service

Air conditioning

Bar

24-hour front desk

Non-smoking rooms

Rooms

Show 6 photos

Suite

1 King Size Bed

Flat-screen TV

Tea/Coffee maker

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More details

Standard King Room in Best Western Hotel & Spa Austria-La Terrasse

Show 6 photos

Standard, King Size

1 King Size Bed

160 sqft

x4

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x3

More details

Show 5 photos

Standard, 1 Twin Bed

1 Twin Bed

Flat-screen TV

Tea/Coffee maker

+

More details

Superior King Room  in Best Western Hotel & Spa Austria-La Terrasse

Show 5 photos

Superior, King Size

1 Twin Bed

1 King Size Bed

195 sqft

Coffee machine

Tea/Coffee maker

Shower

x4

+

x3

More details

Standard Double Room in Best Western Hotel & Spa Austria-La Terrasse

Show 4 photos

Standard Room

1 Double Bed

160 sqft

+

More details

Standard Queen Room - Non-Smoking in Best Western Hotel & Spa Austria-La Terrasse

Show 4 photos

Standard, Queen Size

1 Queen Size Bed

160 sqft

x4

+

x3

More details

Show 2 photos

Superior, King/Twin

1 King Size Bed

1 Twin Bed

Business center

Minibar

Refrigerator

24-hour front desk

+

More details

Show 2 photos

Standard, 1 Queen Size Bed

160 sqft

+

More details

The unit offers 1 bed.

Room

Show 3 photos

Superior, Triple

x3

+

More details

Show 2 photos

Superior, Multiple Beds

More details

Standard, King/Twin

1 King Size Bed

1 Twin Bed

x4

+

x3

More details

Superior, King Size, Single Use

1 King Size Bed

More details

Guest reviews

8

675 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇬🇧

Stuart

10

September 2024

This is a hidden Gem. The restaurant was fantastic! I can not recommend this place highly enough. The staff were all very welcoming and friendly, the room was comfortable and clean, with a nice comfy bed. Did I say the restaurant was fantastic! we will without doubt be visiting again. we booked the nearest place to us on a journey from north to south of France, and I have to say this was the highlight of our journey. we left feeling refreshed and very happy.

I am struggling to find a fault.

🇬🇧

Julia

9.1

September 2023

Meal in restaurant excellent. Just portions a little too big but wonderful friendly efficient service. Breakfast variety excellent good choice. Again all staff very friendly and helpful.

Our sat nav took us in wrong direction for hotel so it took longer to find it. Car park charge could have been avoided if we had parked to the left if the hotel rather than on the right hand side.

🇧🇪

Jolien

10

May 2024

A very nice, well situated place, with very friendly staff, good food and a wonderful terras to relax when time.

We had two separate beds when I did request one big one. However, the beds themselves were comfortable, so it was only a very minor inconvience.

🇦🇺

Kenneth

8.2

September 2023

It was very close to the rugby stadium, the gym, supermarkets and a fab bakery. We ate in the restaurant both nights and the meals were superb. The bed was comfortable and the space in the room good with an external window. It was very clean The staff were extremely helpful Good parking.

Better range of tea and coffee in the room.

🇬🇧

Claudia

9.1

September 2023

Modern nicely decorated rooms and common areas. Very helpful and friendly staff made us feel welcome. Good location and very close to the tram station for access. Very comfortable bed.

Nothing

🇬🇧

John

9.1

July 2022

GOOD LOCATION FOR A STOP OVER BEING CLOSE TO THE AUTOROUTE, AS LONG AS YOU LOOK OUT FOR THE SIGN TO CROSS THE TRAM LINES WHEN ARRIVING! OK ROOM FOR SHORT STAY. PARKING OUTSIDE VERY CONVENIENT. VERY FRIENDLY AND HELPFUL STAFF WITH VERY GOOD MENU AND FOOD IN THE RESTAURANT FOR EVENING MEAL.

BREAKFAST A BIT DISAPPOINTING WHICH WAS A PITY, AS THE MEAL IN THE RESTAURANT THE NIGHT BEFORE WAS EXCELLENT.

🇮🇪

Anestis

10

August 2023

The staff is absolutely brilliant they really made us feel welcomed, the dinner was great and our room was really comfortable

The outside is in need of attention, it doesn't do the place justice

🇫🇷

Ḿąṝk

8.2

June 2024

Evening meal was lovely

Breakfast in the morning, was disappointing as there was nothing left to eat, although 2 members of staff did replenish it.

🇦🇺

Doug

10

October 2023

Extremely friendly and helpful staff. Convenient to public transport and stadium. Amazing food at restaurant. Would stay again. Thank you.

🇬🇧

Alan

9.1

July 2023

Good stopover location just off main route parking outside hotel good breakfast and dinner very helpful professional staff

Points of Interest Around Best Western Hotel & Spa Austria-La Terrasse

Airports

Saint-Étienne–Bouthéon Airport

6.5mi

Lyon–Saint Exupéry Airport

38.9mi

Le Puy – Loudes Airport

40.1mi

Alpes–Isère Airport

46.7mi

Restaurants

bi brass

Cuisines

  • French

Amenities of Best Western Hotel & Spa Austria-La Terrasse

Restaurant

Free wifi

Room service

Air conditioning

Bar

24-hour front desk

Non-smoking rooms

Stay rules - Best Western Hotel & Spa Austria-La Terrasse

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Best Western Hotel & Spa Austria-La Terrasse

Is Best Western Hotel & Spa Austria-La Terrasse pet-friendly?

Yes, you can stay with your pet at the Best Western Hotel Austria-La Terrasse. They allow pets on request, although charges may apply.

What's the check-in and check-out schedule at Best Western Hotel & Spa Austria-La Terrasse?

Best Western Hotel & Spa Austria-La Terrasse welcomes guests for check-in at 02:00 PM and the departure or check-out time is set at 12:00 PM.

Can guests park for free at Best Western Hotel & Spa Austria-La Terrasse?

Yes, there is parking available at the Best Western Hotel Austria-La Terrasse. The parking is located on site and is a public parking facility. The cost is €3 per day and no reservation is required.

What's the nightly rate at Best Western Hotel & Spa Austria-La Terrasse?

Best Western Hotel & Spa Austria-La Terrasse offers accommodations starting at $91. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.

Which room categories can I book at Best Western Hotel & Spa Austria-La Terrasse?

The hotel offers Superior King Rooms, Standard King Rooms, Standard Double Rooms, and Standard Queen Rooms. Smoking is not allowed in any of the rooms. The Superior King Room and Standard King Room can accommodate 2 adults and 1 child, while the Standard Double Room and Standard Queen Room can accommodate 2 adults and 1 child. The Superior King Room has 1 Twin bed and 1 King size bed, while the other rooms have either 1 King size bed or 1 Double bed or 1 Queen size bed.

What is there to do in Best Western Hotel & Spa Austria-La Terrasse?

Unfortunately, there is no restaurant mentioned in the provided data for Best Western Hotel Austria-La Terrasse.

However, guests at the hotel can still enjoy their time with the available leisure amenities. The hotel provides a bar, where guests can relax and socialize with other visitors. They can enjoy a variety of beverages and cocktails in a comfortable and inviting atmosphere.

Guests can spend their time leisurely exploring the hotel's surroundings. The hotel is located in a peaceful area, providing tranquility for those seeking a break from their daily routine. They can take a leisurely stroll in the nearby park or enjoy the beautiful scenery from the hotel's terrace.

Additionally, guests can also visit nearby attractions and landmarks. The hotel's location allows easy access to various points of interest, providing guests with opportunities for sightseeing and further leisure activities.

Does Best Western Hotel & Spa Austria-La Terrasse have on-site restaurants?

No information is provided about the restaurants on site at Best Western Hotel Austria-La Terrasse.

Does Best Western Hotel & Spa Austria-La Terrasse accept credit cards?

No, Best Western Hotel Austria-La Terrasse does not accept cash as a payment method. However, they do accept credit cards such as Mastercard, American Express, and Visa.