675 reviews
From
$9120 Bis Place Massenet, Saint Etienne, 42000, France
675 reviews
1/38
Restaurant
Free wifi
Room service
Air conditioning
Bar
24-hour front desk
Non-smoking rooms
Best Western Hotel & Spa Austria-La Terrasse is a 3-star hotel in Saint-Étienne, France. Located at 20 Bis Place Massenet, it sits about 2.3mi from the city center. Rates start from $91, and amenities include free Wifi and free air conditioning, plus a restaurant, bar, room service, a 24-hour front desk, and non-smoking rooms. Parking on site (extra charges), spa (extra charges), sauna (extra charges), and pet-friendly options are available.
The property has 675 reviews, offering a snapshot of traveler impressions.
Free Wifi and air conditioning set a comfortable baseline, while on-site dining, a bar, and a 24-hour front desk help with plans. Extra charges apply for on-site parking, spa, sauna, and pet-friendly options.
On-site dining is anchored by bi brass, a French restaurant, plus a bar and room service for flexible meals. Free Wifi and air conditioning keep guests comfortable, and a 24-hour front desk is ready to help with plans at any hour. On-site parking is available for an extra charge, spa and sauna are extra, and pets are welcome on request with possible charges. Cash isn’t accepted, while American Express, Visa, and Mastercard are accepted payments.
Guest rooms come in Standard, Superior, and Suite categories, with several configurations to fit different needs. Standard rooms offer options like 1 Queen Bed or 1 Twin, are non-smoking, and typically accommodate 2 adults and 1 child; sizes are around 161–162 square feet. Superior rooms feature King or Twin beds, with some layouts combining King and Twin for larger groups, around 194 square feet. The Suite provides a king bed and space for up to 2 adults and 1 child.
The property has 675 reviews, offering a snapshot of traveler impressions, and the setup pairs well with exploring Saint-Étienne. Pets are allowed on request, with charges possibly applying.
Closest airports
Saint-Étienne–Bouthéon Airport
6.5miLyon–Saint Exupéry Airport
38.9miLe Puy – Loudes Airport
40.1miAlpes–Isère Airport
46.7miRestaurant
Free wifi
Room service
Air conditioning
Bar
24-hour front desk
Non-smoking rooms
Show 6 photos
Suite
1 King Size Bed
Flat-screen TV
Tea/Coffee maker
+
More details
Show 6 photos
Standard, King Size
1 King Size Bed
160 sqft
x4
+
x3
More details
Show 5 photos
Standard, 1 Twin Bed
1 Twin Bed
Flat-screen TV
Tea/Coffee maker
+
More details
Show 5 photos
Superior, King Size
1 Twin Bed
1 King Size Bed
195 sqft
Coffee machine
Tea/Coffee maker
Shower
x4
+
x3
More details
Show 4 photos
Standard Room
1 Double Bed
160 sqft
+
More details
Show 4 photos
Standard, Queen Size
1 Queen Size Bed
160 sqft
x4
+
x3
More details
Show 2 photos
Superior, King/Twin
1 King Size Bed
1 Twin Bed
Business center
Minibar
Refrigerator
24-hour front desk
+
More details
Show 2 photos
Standard, 1 Queen Size Bed
160 sqft
+
More details
The unit offers 1 bed.
Show 3 photos
Superior, Triple
x3
+
More details
Show 2 photos
Superior, Multiple Beds
More details
Standard, King/Twin
1 King Size Bed
1 Twin Bed
x4
+
x3
More details
Superior, King Size, Single Use
1 King Size Bed
More details
8
675 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Stuart
10
September 2024
This is a hidden Gem. The restaurant was fantastic! I can not recommend this place highly enough. The staff were all very welcoming and friendly, the room was comfortable and clean, with a nice comfy bed. Did I say the restaurant was fantastic! we will without doubt be visiting again. we booked the nearest place to us on a journey from north to south of France, and I have to say this was the highlight of our journey. we left feeling refreshed and very happy.
I am struggling to find a fault.
Julia
9.1
September 2023
Meal in restaurant excellent. Just portions a little too big but wonderful friendly efficient service. Breakfast variety excellent good choice. Again all staff very friendly and helpful.
Our sat nav took us in wrong direction for hotel so it took longer to find it. Car park charge could have been avoided if we had parked to the left if the hotel rather than on the right hand side.
Jolien
10
May 2024
A very nice, well situated place, with very friendly staff, good food and a wonderful terras to relax when time.
We had two separate beds when I did request one big one. However, the beds themselves were comfortable, so it was only a very minor inconvience.
Kenneth
8.2
September 2023
It was very close to the rugby stadium, the gym, supermarkets and a fab bakery. We ate in the restaurant both nights and the meals were superb. The bed was comfortable and the space in the room good with an external window. It was very clean The staff were extremely helpful Good parking.
Better range of tea and coffee in the room.
Claudia
9.1
September 2023
Modern nicely decorated rooms and common areas. Very helpful and friendly staff made us feel welcome. Good location and very close to the tram station for access. Very comfortable bed.
Nothing
John
9.1
July 2022
GOOD LOCATION FOR A STOP OVER BEING CLOSE TO THE AUTOROUTE, AS LONG AS YOU LOOK OUT FOR THE SIGN TO CROSS THE TRAM LINES WHEN ARRIVING! OK ROOM FOR SHORT STAY. PARKING OUTSIDE VERY CONVENIENT. VERY FRIENDLY AND HELPFUL STAFF WITH VERY GOOD MENU AND FOOD IN THE RESTAURANT FOR EVENING MEAL.
BREAKFAST A BIT DISAPPOINTING WHICH WAS A PITY, AS THE MEAL IN THE RESTAURANT THE NIGHT BEFORE WAS EXCELLENT.
Anestis
10
August 2023
The staff is absolutely brilliant they really made us feel welcomed, the dinner was great and our room was really comfortable
The outside is in need of attention, it doesn't do the place justice
Ḿąṝk
8.2
June 2024
Evening meal was lovely
Breakfast in the morning, was disappointing as there was nothing left to eat, although 2 members of staff did replenish it.
Doug
10
October 2023
Extremely friendly and helpful staff. Convenient to public transport and stadium. Amazing food at restaurant. Would stay again. Thank you.
Alan
9.1
July 2023
Good stopover location just off main route parking outside hotel good breakfast and dinner very helpful professional staff
Airports
Saint-Étienne–Bouthéon Airport
6.5miLyon–Saint Exupéry Airport
38.9miLe Puy – Loudes Airport
40.1miAlpes–Isère Airport
46.7miAirports
Saint-Étienne–Bouthéon Airport
6.5miLyon–Saint Exupéry Airport
38.9miLe Puy – Loudes Airport
40.1miAlpes–Isère Airport
46.7miAttractions
Lyon Opera House (Opéra National de Lyon)
29.4miAncient Theatre of Fourvière (Théâtre Antique de Lyon)
29.5miBasilica of Notre-Dame de Fourvière (Basilique Notre-Dame de Fourvière)
29.6miLyon Cathedral (Cathédrale St-Jean)
29.8miBellecour Square (Place Bellecour)
29.8miMusée Miniature et Cinéma
29.8miOld Lyon (Vieux Lyon)
29.9miLyon Palace of Justice (Palais de Justice Historique de Lyon)
29.9miCélestins Theatre (Théâtre des Célestins)
29.9miResistance and Deportation History Centre (Centre d'Histoire de la Résistance et de la Déportation)
30.1miLyon Museum of Fine Arts (Musée des Beaux Arts de Lyon)
30.3miCroix-Rousse
30.5miLumière Institute (Institut Lumière)
30.7miLyon Les Halles Market (Les Halles Paul Bocuse)
30.7mibi brass
Cuisines
Restaurant
Free wifi
Room service
Air conditioning
Bar
24-hour front desk
Non-smoking rooms
Bathroom
Shower
Toilet paper
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Restaurant
Snack bar
Tea/Coffee maker
Food & drink safety
Breakfast to-go containers
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
General
Air conditioning
Family rooms
Non-smoking rooms
Pet Friendly
Room service
Internet
Free wifi
Kitchen
Coffee machine
Parking
Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Safety features
First aid kits available
Spa
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed on request. Charges may apply.
WiFi is available in the hotel rooms and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Public parking is available on site (reservation is not needed) and costs EUR 3 per day.
Child policies
Children of all ages are welcome.
Children 3 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
American Express,
Visa,
Mastercard
This property does not accept cash.
Is Best Western Hotel & Spa Austria-La Terrasse pet-friendly?
Yes, you can stay with your pet at the Best Western Hotel Austria-La Terrasse. They allow pets on request, although charges may apply.
What's the check-in and check-out schedule at Best Western Hotel & Spa Austria-La Terrasse?
Best Western Hotel & Spa Austria-La Terrasse welcomes guests for check-in at 02:00 PM and the departure or check-out time is set at 12:00 PM.
Can guests park for free at Best Western Hotel & Spa Austria-La Terrasse?
Yes, there is parking available at the Best Western Hotel Austria-La Terrasse. The parking is located on site and is a public parking facility. The cost is €3 per day and no reservation is required.
What's the nightly rate at Best Western Hotel & Spa Austria-La Terrasse?
Best Western Hotel & Spa Austria-La Terrasse offers accommodations starting at $91. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.
Which room categories can I book at Best Western Hotel & Spa Austria-La Terrasse?
The hotel offers Superior King Rooms, Standard King Rooms, Standard Double Rooms, and Standard Queen Rooms. Smoking is not allowed in any of the rooms. The Superior King Room and Standard King Room can accommodate 2 adults and 1 child, while the Standard Double Room and Standard Queen Room can accommodate 2 adults and 1 child. The Superior King Room has 1 Twin bed and 1 King size bed, while the other rooms have either 1 King size bed or 1 Double bed or 1 Queen size bed.
What is there to do in Best Western Hotel & Spa Austria-La Terrasse?
Unfortunately, there is no restaurant mentioned in the provided data for Best Western Hotel Austria-La Terrasse.
However, guests at the hotel can still enjoy their time with the available leisure amenities. The hotel provides a bar, where guests can relax and socialize with other visitors. They can enjoy a variety of beverages and cocktails in a comfortable and inviting atmosphere.
Guests can spend their time leisurely exploring the hotel's surroundings. The hotel is located in a peaceful area, providing tranquility for those seeking a break from their daily routine. They can take a leisurely stroll in the nearby park or enjoy the beautiful scenery from the hotel's terrace.
Additionally, guests can also visit nearby attractions and landmarks. The hotel's location allows easy access to various points of interest, providing guests with opportunities for sightseeing and further leisure activities.
Does Best Western Hotel & Spa Austria-La Terrasse have on-site restaurants?
No information is provided about the restaurants on site at Best Western Hotel Austria-La Terrasse.
Does Best Western Hotel & Spa Austria-La Terrasse accept credit cards?
No, Best Western Hotel Austria-La Terrasse does not accept cash as a payment method. However, they do accept credit cards such as Mastercard, American Express, and Visa.
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