The room was beautiful, very clean and quiet. The bed was extremely comfortable, I wasn't expecting such a nice view as we got so that was really nice. And I really appreciate the front desk lady was really nice and helpful getting my payment thru!

I was caught off guard being hit with $100 upfront charge for incident fees, would be good if that was more clear in all the emails I got, I understood there would be some fees, but wasn't expecting $100 at check in (we did get it back after check out) Just would have been good to know so I had enough in my account. Also $18 to park a night I feel should be included in the hotel price, separate seemed not right to me.

I recently had the pleasure of staying at the Silver Cloud Hotel Waterfront in Tacoma, and I must say, it was an exceptional experience. From the moment we walked through the door, we were greeted with warm, friendly faces that instantly made us feel at home. The lobby itself was elegant and welcoming, setting the tone for the entire stay. After driving 14 hours for a family emergency, we were looking for a place to unwind, and the comfort of our room exceeded all expectations. It was spacious, spotless, and equipped with everything we needed to feel at ease. What truly set this hotel apart, though, was the breathtaking view. The scenic vistas of Tacoma and the bay were simply mesmerizing—an unexpected but much-needed source of tranquility during such a stressful time. The occasional train passing by added a charming touch to the experience, as the rhythmic sound created a serene and unique ambiance that felt truly special. The staff went above and beyond to make us feel comfortable. Greg, in particular, stood out for his kindness and generosity. His attentiveness was deeply appreciated, and he made sure our stay was as smooth and pleasant as possible. This stay provided the comfort and care we so desperately needed, and we are grateful for the Silver Cloud Hotel Waterfront’s impeccable service and accommodations. We look forward to returning and will highly recommend it to anyone visiting the area. Thank you for making a challenging time more manageable with your outstanding hospitality!

The view from our 3rd floor room was excellent. It was a total view of Tacoma bay that came with beautiful sunrises. The size of the room was average although the furnishings and style was very upscale. The complimentary breakfast was delicious and the offering changed every other day. The were complimentary snacks and beverages available after breakfast hours. There were also a restaurants nearby within walking distance and one offered a discount for Tacoma Waterfront guests.

The worst- they charge $16 per day for parking. Nothing special, just the spaces surrounding the hotel, most were uncovered, and all was not secure. Why charge the fee? Love it or hate it- train tracks are right across the street and arrive and depart at all hours. I for one loved it because there is nothing like that in my home town. You might find it obtrusive you're tired hearing train horns all the time.

Amazing views. Absolutely quiet and private except for the occasional train whistle, which I love. Almost everything was perfect for my entire stay. I'd definitely come here again & I'd highly recommend it others as well.

For the price point, I didn't expect the large stain on the shades by the tub. The fireplace remote wasn't fully functional either. Neither really affected my stay or my opinion. Just something to keep in mind while charging top dollar.

Loved the beautiful water view of the bay, the professional staff, the hot breakfast, the clean room, and comfortable bed. I felt like we were in luxury the moment we entered the hotel lobby through our clean and comfortable room, and amazing views. The breakfast was great, with lots of healthy and yummy choices of waffles, egg scrambles, sides, and drinks. They even wrap up the baked goods so you can have a treat for later throughout the day.

The fireplace in the lobby wasn't working, but that wasn't a big deal, since we enjoyed the comfort of our room.

Staff was wonderful! Room was beautiful and clean, and beds were very comfortable. The view was absolutely beautiful... On site parking at a reasonable cost was appreciated, albeit a little snug for our personal vehicle. Grounds and promenade were lovely.

Unfortunately, and this is nothing the staff nor location could do anything about, the freight trains and their signaling systems (horns) were going off hourly for the entire evening. We unfortunately did not get a restful sleep. Also, while my husband stated that breakfast was good, he also stated it was cold. Which was unfortunate because he was one of the first persons down to the lobby for breakfast.

Beautiful delux suite which was a pleasant upgrade for my husbands birthday. Thank you for a wonderful stay and the room was fantastic with the jacuzzi tub and beautiful views! Breakfast was wonderful with eggs, sausage, waffles, oatmeal, muffins, fruits, yogurt and cereals. We will be back!

We had one issue with the noise in the hallway at 3am due to some drunk guest but only lasted a few minutes and she was taken downstairs and told to leave.

The fact I came from out of town to take my two little ones to the local zoo for the frist time . I slightly expressed that to the manger who helped me and she upgraded our room so my kiddos had a pull out queen sized bed and own little area in the room that just made there experience along with mine there ten times better. My kids had so much for having own bed with own t.v and own area made the stay there special. She was a good lady and welcoming us. We thank you and the staff for out experience at ypur hotel.

Nothing we enjoyed everything and the whole staff was amazing!

Very quiet for sleeping! Outstanding quality and variety for breakfast, and a lovely room to eat in. Check-in and check-out staff were very helpful and efficient. Provision for handicapped parking near the door. Plenty of paid parking available. Close to wonderful seafood restaurants.

The temperpedic mattresses and pillows were very hot, and we had to leave the air conditioning on at night or we would wake up too hot. Also a little hard to move around on the mattress, but once settled, comfortable.

The views are amazing - we chose to bring food with us so we could enjoy not having to leave the room at all. We had one of the premium spa rooms - although the price is higher than we would normally spend it was an amazing stay-cation and we will definitely do this again for special occasion or just to reboot within our busy lives.

included movie options - from what I saw everything was for an additional fee. For the cheaper rooms maybe that makes sense but in purchasing the most expensive room I would have expected to be able to watch a movie as well. But we planned ahead and brought our iPad so it did not effect our stay,