Everything! From the location to all the special touches which includes cookies available all day with teas, soft drinks Waters, coffee. They also provided aromatherapy towels in the common area along with self fill lavender sachet bags to put under your pillow at night. Breakfast every morning was a 10 out of 10. We were able to stay in the Tourmaline room which offered us windows to the front of the house and the front balcony. Door to the balcony was right outside of our bedroom door and we were able to enjoy it every evening. So nice to wind down. Bed was very comfortable and the small added touches were nice, like the bathrobes, makeup remover towels, toiletries, and the chocolates on our bed. Staff was incredible especially Ariana. She was just so sweet to talk to. The carriage in bed and breakfast has plenty of shopping and restaurants that are within a very short walking distance. You will not need to access your car while you're there. We were also able to enjoy the Salt Spa next door with a couple's massage and a 45 minute session in the salt cave which we greatly recommend. Cannot wait to come back to this charming bed and breakfast.

Parking is a bit tight especially if you have a full size truck or like sized vehicle. But we were told that they do offer off-site parking.

Amazing, attentive staff. Beautiful rooms. Great location. Made you feel welcomed from the moment you arrived.

Parking was a challenge. Though there is parking at the property, it specifically states no big trucks allowed, and there were some of those, which took up available parking space. Also, they ran out of parking spots on our 2nd day. The staff did react quickly in that we were given a free parking pass for the main parking at Augustine, which is only a 7 minute walk, which is amazing kudos to them, otherwise, I would say that was the only down side.

We stayed in the Diamond Suite Cottage. It is a separate house from the main B&B. It was wonderful! The bed area was gorgeous, the TV area had a very nice couch, the kitchen area allowed us to store snacks and refrigerated items, plus other kitchen items we didn't use, the bathroom had a wonderful jacuzzi tub & shower! It was very easy to walk to restaurants, historical sites and shopping! The staff was very friendly and helpful. We will stay again!

No suggestions - we enjoyed our visit!

Location was great, right in the middle of Old St. Augustine which made it easy to tour around town and not have to worry where to park. Carriage Way did offer on-site parking. Staff very kind and friendly. My husband loved being greeted with an offer of wine, soda, water. Also available was coffee and tea and maybe other items, I didn't get a chance to go look. Cream Sherry in the room besides small refrigerator offering sodas and water. Nice size bathroom with a jet tub, big walk-in shower, with shampoo, conditioner, body soap and body lotion, along with bathrobes. The Emerald room is on the bottom floor with only two steps to get in the room, which was perfect for my husband who walks with a cane. Breakfast was great! Kudos to the chef!

Needs a toilet brush available in the toilet area would be a nice touch with bathroom spray. Love the old furniture and one should probably expect that the cabinet that holds extra pillows and covers would be a bit musty smelling. I have extremely sensitive skin, so I have to sleep with my own items under and over me to cover their sheets and pillow in bed. But that's just me, my husband had no issues.

The location was outstanding! We could walk to all the activity downtown. The room was lovely and nicely decorated for the period of the home. The breakfast was amazing. The complimentary wine at night was a nice touch. We were able to sit on the porch and enjoy the breeze. The B&B had many nice touches (complimentary water, soda, wet hand towels, etc). Overall, it was a nice relaxing experience to spend our 30th wedding anniversary.

There really isn't anything we didn't love. If I had to dig down deep, I would say maybe increase the visibility over the bridge at night for those staying in the back.

The breakfast was excellent and beyond expectations as was the person who made and served it.

There was definately a water issue in the bathroom complete with mold. There is a clawfoot tub that has a fabric shower enclosure that allows water to leak onto the floor because it doesn't fit behind the tub causing the water problem. I pointed it out and was told it was the final bathroom that will be done over. They were aware of it. However they should keep up on the mold.

Proximity to things to do. Walking distance to a lot! They offered wine, pop and water. Food was delicious. We liked that we had our own table for breakfast instead of everyone sitting at one table.

The room we stayed in was literally 2 feet from the front door and right off the living room where people gather to visit. In addition there is a table to sit at on the porch right outside the window for that room. Taking a nap was difficult. Instead of having the “office” in the middle of the living room, they should use the Ruby room instead.

Great location. Wonderful property. Friendly staff, very friendly staff

This property deserves better upkeep. One shower drained poorly, many easy handyman type items need maintenance. Such as Our headboard can tears in the vinyl which can be repaired. Many wall and ceiling paint pealing. All easy to fix but require the effort. This property is just too fabulous to let these things go. Jacuzzi tub was wonderful but again the controls were damaged but functioning. It takes away from the experience

Location was great close to st georges st. And the little touch of extras the staff and inn provided made it a top notch place to stay, we use this as an overnight stop to make a 15 hour drive so we had to leave earlier than when breakfast was ready, but they threw us some nice muffins that were ready for our ride! Would absolutely stay here for our next trip to Saint Augustine.

The tub/shower in our room. Very high claw foot tub/shower combo. And the parking situation, available but very tight. But those were a very minor inconvenience. All in all a positive stay!

The Inn was lovely, when you walked in - you felt like you stepped back in time. The staff was super friendly - the breakfast was delicious. The entire place was charming.

We stayed in the Ruby room - and while I liked that we had our own bathroom - the room has no closet, so no place to hang ones clothes. There was a few hooks on the bathroom door - however no hangers.